Awards Q & A

How can I redeem a Mileage Plan™ Award?

There are two award redemption options:

Book Online:

For Alaska Airlines, Horizon Air, and select Delta Air Lines, Northwest Airlines and American Airlines destinations you can book award travel online.

Book by Phone:

For Alaska Airlines and Horizon Air Money & Miles (AS50), Super Saver, Choice and Full Flex Awards or First Class Upgrade Awards on Alaska Airlines, please call 1-800-ALASKAAIR(1-800-252-7522). For Partner Awards, please call 1-800-307-6912. Tickets issued by Reservations will incur a $15 (USD) service fee.

What are the different Award Types?

Miles and Money Award - Starting at 7,500 Miles One Way or 15,000 Round Trip - Valid on itineraries with flights operated only by Alaska Airlines and Horizon Air. Receive up to a 50% discount on most fares. Maximum discount allowed is $250 (USD) off of the base fare. Earn 50% Mileage Plan Miles when traveling on this award. Complimentary upgrades not allowed.
Super Saver Award - Starting at 7,500 Miles One Way - Valid on itineraries with flights operated only by Alaska Airlines and Horizon Air, and PenAir in and out of Dutch Harbor. Availability is limited.
Choice Award - Starting at 12,500 Miles One Way - Valid on itineraries with flights operated by Alaska Airlines and Horizon Air, and PenAir in and out of Dutch Harbor. Availability is greater than Super Saver awards.
Full Flex Award - Starting at 17,500 Miles One Way - Valid on itineraries with flights operated only by Alaska Airlines and Horizon Air, and PenAir in and out of Dutch Harbor." Availability is not limited, and there are no blackout dates.
Partner Award - Starting at 25,000 Miles Round Trip - Valid on itineraries with flights operated by partner airlines. Availability is limited.

View the Mileage Plan Awards Chart for specific award levels.

Can I redeem my Alaska Airlines Mileage Plan miles on another airline?

Yes, you can book award travel online for select Delta Air Lines, Northwest Airlines, and American Airlines destinations. We have numerous other major airline partners. For information on award travel not available online, please call our Partner Desk at 1-800-307-6912.

Can I change my award reservation?

To make changes to select award reservations use alaskaair.com®. For reservations that are not eligible for online changes call Alaska Airlines at 1-800-ALASKAAIR(1-800-252-7522) or 1-800-307-6912 for reservations that include Mileage Plan Partner flights.

How do I cancel my award reservation?

To cancel award reservations that include only Alaska Airlines and Horizon Air flights, call Alaska Airlines at (1-800-252-7522)1-800-ALASKAAIR.

To cancel award reservations that include Mileage Plan Partner flights, call the Alaska Airlines Partner Desk at 1-800-307-6912.

Mileage Award Cancellation

Wholly unused mileage award reservations may be canceled and refunded. Miles will be redeposited to the member's account, and taxes refunded to the credit card used for purchase. Alaska Airlines assesses a $100 (USD) per person fee for cancellation of a confirmed itinerary.

This fee is waived if cancellation occurs within 24 hours of the original booking on U.S., Canada, or Mexico itineraries, or if cancellation occurs within 72 hours of the original booking for other international itineraries.

Money & Miles (AS50) Award Cancellation

Wholly unused Money & Miles (AS50) Award tickets may be canceled and mileage redeposited for a $100 (USD) per person fee. Full Flex (Booking Class "Y"), and First Class fares will be refunded, and miles redeposited for no charge.

Please note: If you choose to cancel a discounted, nonrefundable Money & Miles (AS50) Award, only the miles will be redeposited. The monetary value of your ticket is forfeit, due to its nonrefundable restriction.

Tax and Fee Information

Passenger is responsible for the following taxes and fees on award travel: September 11th U.S. Security Fee of $2.50 per enplanement. A $25 (USD) nonrefundable fee per person for each award booked on a partner airline. Additionally to Canada: U.S. Immigration User Fee of $7; U.S. Aphis Fee of $5.00; Canadian Airport Improvement Fee (varies by airport); Canadian Security Fee of $9 (fluctuates with exchange rate). All taxes are subject to change without notice due to government discretion. All taxes and fees shown are in USD based on one-way travel and may be doubled if traveling round-trip. End of content.

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How can I redeem a Mileage Plan™ Award?

There are two award redemption options:

Book Online: For Alaska Airlines, Horizon Air, and select Delta Air Lines, Northwest Airlines and American Airlines destinations you can book award travel online.

Book by Phone: For Alaska Airlines and Horizon Air Money & Miles (AS50), Super Saver, Choice and Full Flex Awards or First Class Upgrade Awards on Alaska Airlines, please call 1-800-ALASKAAIR (1-800-252-7522). For Partner Awards, please call 1-800-307-6912. Tickets issued by Reservations will incur a $15 (USD) service fee.

What are the different Award Types?

Miles and Money Award Starting at 7,500 Miles One Way/15,000 Miles Round Trip:
Valid on itineraries with flights operated only by Alaska Airlines and Horizon Air. Receive up to a 50% discount on most fares. Maximum discount allowed is $250 (USD) off of the base fare. Earn 50% Mileage Plan Miles when traveling on this award. Complimentary upgrades not allowed.
Super Saver Award Starting at 7,500 Miles One Way:
Valid on itineraries with flights operated only by Alaska Airlines and Horizon Air, and PenAir in and out of Dutch Harbor. Availability is limited.
Choice Award Starting at 12,500 Miles One Way:
Valid on itineraries with flights operated by Alaska Airlines and Horizon Air, and PenAir in and out of Dutch Harbor. Availability is greater than Super Saver awards.
Full Flex Award Starting at 17,500 Miles One Way:
Valid on itineraries with flights operated only by Alaska Airlines and Horizon Air, and PenAir in and out of Dutch Harbor." Availability is not limited, and there are no blackout dates.
Partner Award Starting at 25,000 Miles Round Trip:
Valid on itineraries with flights operated by partner airlines. Availability is limited.

View the Mileage Plan Awards Chart for specific award levels.

Can I redeem my Alaska Airlines Mileage Plan miles on another airline?

Can I change my award reservation?

To make changes to select award reservations use alaskaair.com®. For reservations that are not eligible for online changes call Alaska Airlines at 1-800-ALASKAAIR (1-800-252-7522) or 1-800-307-6912 for reservations that include Mileage Plan Partner flights.

How do I cancel my award reservation?

To cancel award reservations that include only Alaska Airlines and Horizon Air flights, call Alaska Airlines at (1-800-252-7522) 1-800-ALASKAAIR.

To cancel award reservations that include Mileage Plan Partner flights, call the Alaska Airlines Partner Desk at 1-800-307-6912.

Mileage Award Cancellation

Money & Miles (AS50) Award Cancellation

Tax and fee information.

Passenger is responsible for the following taxes and fees on award travel: September 11th U.S. Security Fee of $2.50 per enplanement. A $25 (USD) nonrefundable fee per person for each award booked on a partner airline. Additionally to Canada: U.S. Immigration User Fee of $7; U.S. Aphis Fee of $5.00; Canadian Airport Improvement Fee (varies by airport); Canadian Security Fee of $9 (fluctuates with exchange rate). All taxes are subject to change without notice due to government discretion. All taxes and fees shown are in USD based on one-way travel and may be doubled if traveling round-trip.

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