Bereavement Policy

Eligibility

Customers who are traveling due to death of an immediate family member, which includes: spouse, child, parent, brother, sister, half brother, half sister, step brother, step sister, step parent, step child, grandchild, grandparent, great grandparent, great grandchild, step grandparent, step grandchild, aunt, uncle, niece, nephew, domestic partner, parent-in-law, brother-in-law, sister-in-law, daughter-in-law, and son-in-law.*

* Does NOT apply to cousins or any other in-laws: i.e. nephew/niece/uncle/aunt/grandparent-in-law.

Bereavement fare is valid on Alaska Airlines, Horizon Air, Era Aviation, PenAir, Northwest, Delta, American Airlines, and any other codeshare partner airlines that will price as a AS-AS* (except for American Eagle). Any space booked on an offline carrier will disqualify the use of a bereavement fare.

This fare is also applied to anyone, regardless of relationship, who is traveling with the body, or en route to retrieve the body of the deceased. Documentation for this escort will not be necessary.

Documentation

Customer must provide the following at time of booking and the information must be obtained and entered in an OSI field:

• Name of passenger and name of deceased person
• Relationship of passenger to deceased person
• Name and phone of funeral home

If no funeral service, then the name and phone number of agency or business who will handle burial or cremation must be added to OSI. Since passenger must provide information in advance, no documentation is required on return flight.

* Funeral card or funeral program are not acceptable as documentation.
Note: Agencies unable to present documentation will receive a debit memo.

Note: Bereavement discount only available when booked in advance. We no longer offer a discount or refund after travel has commenced.

Advance Ticketing and Bereavement Discount

Bereavement reservations cannot be made more than 7 days before departure.

• Reservations may be made and ticketed through your GDS.
• Book in "Y" class. If "Y" class is not available, then passenger is not eligible for Bereavement Fare on that flight and must choose another flight. The bereavement discount is taken off the YASR1 fare.
• 15-percent off YASR1 fare. Other promo discounts (i.e. child/military/mileage/web, etc.) do not apply.
• Ticket Designator: BRV15
• Dollar off CACERTS are not valid in conjunction with Bereavement fares.

Length of Stay

No minimum stay. 60 day maximum or the maximum stay of the fare purchased, whichever is most restrictive.

Routing Restrictions

• Travel may be booked one way, round trip, circle trip, or open jaw.
• Not valid to/from Mexico

Changes

No fee to change on a Bereavement Fare. Add collects apply. If an unused ticket is being exchanged towards a Bereavement Fare, any normal change fee for the exchange will apply.

Refund Request

Totally unused tickets can be refunded back to the original form of payment. Partially used tickets that have not met the Round Trip/Circle Trip or Open Jaw requirement may be refunded, but the customer will not receive the 15 percent discount.

Send to:
Alaska Airlines
Refund Accounting
PO Box 68900
Seattle, WA 98168

Mileage Plan / Upgrades

Mileage accumulation permitted.

The following upgrades may be used: MVP / Gold complimentary upgrades, redemptive upgrades, and paid upgrades.

End accessible content.

1. Eligibility
Customers who are traveling due to death of an immediate family member, which includes: spouse, child, parent, brother, sister, half brother, half sister, step brother, step sister, step parent, step child, grandchild, grandparent, great grandparent, great grandchild, step grandparent, step grandchild, aunt, uncle, niece, nephew, domestic partner, parent-in-law, brother-in-law, sister-in-law, daughter-in-law, and son-in-law.*

Bereavement fare is valid on Alaska Airlines, Horizon Air, Era Aviation, PenAir, Northwest, Delta, American Airlines, and any other codeshare partner airlines that will price as a AS-AS* (except for American Eagle). Any space booked on an offline carrier will disqualify the use of a bereavement fare.

This fare is also applied to anyone, regardless of relationship, who is traveling with the body, or en route to retrieve the body of the deceased. Documentation for this escort will not be necessary.

* Does NOT apply to cousins or any other in-laws: i.e. nephew, niece, uncle, aunt, grandparent-in-law.

2. Documentation
Customer must provide the following at time of booking and the information must be obtained and entered in an OSI field:

• Name of passenger and name of deceased person
• Relationship of passenger to deceased person
• Name and phone of funeral home

If no funeral service, then the name and phone number of agency or business who will handle burial or cremation must be added to OSI. Since passenger must provide information in advance, no documentation is required on return flight.

* Funeral card or funeral program are not acceptable as documentation.
Note: Agencies unable to present documentation will receive a debit memo.

Note: Bereavement discount only available when booked in advance. We no longer offer a discount or refund after travel has commenced.

3. Advance Ticketing and Bereavement Discount
Bereavement reservations cannot be made more than 7 days before departure.
• Reservations may be made and ticketed through your GDS.
• Book in "Y" class. If "Y" class is not available, then passenger is not eligible for Bereavement Fare on that flight and must choose another flight. The bereavement discount is taken off the YASR1 fare.
• 15-percent off YASR1 fare. Other promo discounts (i.e. child/military/mileage/web, etc.) do not apply.
• Ticket Designator: BRV15
• Dollar off CACERTS are not valid in conjunction with Bereavement fares.
4. Length of Stay
No minimum stay. 60 day maximum or the maximum stay of the fare purchased, whichever is most restrictive.
5. Routing Restrictions
• Travel may be booked one way, round trip, circle trip, or open jaw.
• Not valid to/from Mexico.
6. Changes
No fee to change on a Bereavement Fare. Add collects apply. If an unused ticket is being exchanged towards a Bereavement Fare, any normal change fee for the exchange will apply.
7. Refund Request
Totally unused tickets can be refunded back to the original form of payment. Partially used tickets that have not met the Round Trip/Circle Trip or Open Jaw requirement may be refunded, but the customer will not receive the 15 percent discount.

Send to:
Alaska Airlines
Refund Accounting
PO Box 68900
Seattle, WA 98168


8. Mileage Plan / Upgrades
Mileage accumulation permitted.

The following upgrades may be used: MVP / Gold complimentary upgrades, redemptive upgrades, and paid upgrades.