Board Room Services

Whether it's assisting with arrangements for your meeting; working with airport services to re-accommodate you when a flight cancels; helping you connect to the internet, or just recommending a great local restaurant, Board Room Concierges are passionate about meeting and exceeding your travel needs and expectations.

Board Room Concierges are proud of their reputation for consistently delivering an unparalleled level of friendly, professional, personalized customer service, including:

  • Check-in, seat assignments, and assistance with upgrading to First Class (utilizing your MVP Gold or complimentary upgrades).
  • Arrangements for special travel needs including wheelchair, electric cart, escort to gate, meet and greet.
  • Assistance with ground transportation arrangements.
  • Arrangements for extra privacy; business or personal meetings.
  • Liaising with airport services to provide re-accommodations for delayed or canceled flights.
  • Assistance with tracing lost items.
  • Help with business tools and equipment - copier, fax, analog, high-speed or wireless connectivity.
  • Accommodating 'special' traveling companions (pets in cabin).
  • Information about hotel, restaurants, local attractions, and special events.