Customer Service Commitment

We Will Help You See the World

Through codeshare agreements we have with many other airlines, you can make convenient connections to cities beyond the Alaska Airlines and Horizon Air route system. Through these partnerships, you receive seamless reservations, electronic ticketing (in most cases) and through check-in capabilities, including seat assignments and connecting gate information.

When your travel itinerary includes one of our codeshare partners, you'll be advised who the operating airline is prior to booking and ticketing. In addition, tickets purchased from us will include an itinerary card to assist you in your travel.

Flights operated by Alaska Airlines are designated by "AS" and a flight number between 1-999. Flights operated by Horizon Air are designated by "AS*" and a flight number between 2000-2999. Any other AS* flight number is operated by one of our codeshare partners.

We work closely with all of our codeshare partners to make sure that they are living up to your high standards and expectations. Should you have any questions specific to their service or their individual customer service commitment, you may contact them directly using the information below.