Education & Resource Groups

Employee Education

Education at Alaska Airlines and Horizon Air not only increases employees' leadership and customer experience skills, it focuses on increasing cultural awareness and how to work more effectively with diverse teams. Training benefits our organization not only by improving our customers' experiences or employee's leadership skills, but by increasing the inclusion and understanding of different identity groups and promoting better teamwork.

Our onsite training courses include:
  • Airline Economics
  • Brown Bag Lunch Series (discussing difficult diversity topics in a casual, inclusive setting)
  • Building a Broad Awareness of Diversity
  • Customer Experience Workshop
  • Developing Leaders
  • Human Effectiveness & leading diverse teams
  • LEAN Education
  • Making Choices: Addressing Diversity-Related Issues
  • Project Management
  • Onboarding Programs (i.e. New employee Orientation)
  • Understanding Yourself and Others

Resource Groups

Alaska Airlines employees create networks within the company that reach across boundaries in order to strengthen our business. These groups provide valuable feedback about the workings of our programs and policies; allow employees to connect and network around the company, ensure that we connect with the communities in which we work and serve, and promote diversity awareness to the entire company.

  • Alaska Military Group
  • Black Employee Resource Group
  • Gay, Lesbian or Bisexual/Transgender Employees
  • Latin Culture Resource Group
  • Native Alaskan & American Resource Group
  • Pacific Islanders Club
  • Women in Leadership
  • Young Generations Employee Network