Education at Alaska Airlines and Horizon Air not only increases employees' leadership and customer experience skills, it focuses on increasing cultural awareness and how to work more effectively with diverse teams. Training benefits our organization not only by improving our customers' experiences or employee's leadership skills, but by increasing the inclusion and understanding of different identity groups and promoting better teamwork.
Our onsite training courses include:Alaska Airlines employees create networks within the company that reach across boundaries in order to strengthen our business. These groups provide valuable feedback about the workings of our programs and policies; allow employees to connect and network around the company, ensure that we connect with the communities in which we work and serve, and promote diversity awareness to the entire company.