Section I - General Rules
Rule 1AS - Application of Tariff
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This tariff governs the application of all rules and charges, and incorporates
by reference all fare rules Domestic Fare Rules Tariff, Volume 2 (DFR-2). It
constitutes the conditions upon which Alaska transports or agrees to transport
and is expressly by agreed to by the passenger. It also constitutes the
conditions of carriage for all Substitute Service Flights.
- International Transportation shall be subject to the rules relating to liability
established by, and to all other provisions of, the Convention for the
Unification of Certain Rules Relating to International Transportation by Air,
signed at Warsaw, October 12, 1929, or such convention as amended, whichever
may be applicable. Any provisions of these rules inconsistent with any
provision of the convention shall be inapplicable to international
transportation, except where the rules have been adopted in accordance with the
terms of the IATA (International Air Transport Association) Intercarrier
Agreement of October 31, 1995.
- Changes in Rules, Fares and Charges: Except as otherwise provided within
specific fare rules, transportation is subject to the rules, fares and charges
in effect on the date on which the ticket is purchased. Rules, fares, and
charges quoted for ticketing will be for a minimum of 24 hours when reserved
through our reservations office or website. (This 24 hour guarantee does not
apply to "web special" fares.)
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If an increase in the fares or charges becomes effective before any portion of
the ticket has been used, the full amount of the increase or decrease will be
collected from or refunded to the passenger.
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No increase will be collected in cases where the ticket has been issued before
the effective date of a fare change resulting in an increase in the applicable
local or joint fare provided:
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That the ticket was issued and confirmed for a specific flight at the fare in
effect on the date of ticket issuance (determined by the validation stamped or
imprinted on the ticket).
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That the originating flight shown on the ticket is not voluntarily changed at
the passenger's request subsequent to the effective date of any increase in the
applicable fare. These provisions apply whether or not such increase results
from a change in fare level, change in conditions governing the fare, or a
cancellation of the fare itself.
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If, after a ticket has been issued and before any portion thereof has been
used, either a decrease in the fares or charges applicable to the
transportation shown on the ticket becomes effective or a new fare for which
the passenger can now qualify for is added between the
points shown on the ticket, the full amount of the difference in fares will be
refunded in the form of a nonrefundable credit provided that:
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There is no change in origin/destination/stopover point(s)/flight(s)/date(s)
shown on the original ticket.
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Subsequent to the decrease in fare(s)/charges(s) or the addition of a new fare, customer must requalify for the current lower fare meeting the advance purchase and other requirements on the date they call for a ticket reissue. Passengers who qualify will receive a nonrefundable electronic credit via email for the difference in fare to be issued in the name of the purchaser of the original ticket.
- The credit is valid one year from the date of processing. Once issued ticket is valid one year from the outbound travel date.
- The credit may be applied to a new ticket only. It is not valid for change fees, excess baggage or any other services or fees.
- Valid only via Alaska/Horizon operated flights. Not valid on codeshare flights.
- Any excess amount/residual will be forfeited.
- This guaranteed airfare policy applies only within the first 90 days after purchase of original ticket.
- Once ticket is reissued all new fare rules and conditions will apply.
- Itinerary must remain exactly the same, only the class of service may change and must be available.
- The guaranteed airfare policy applies only if reissuing to a lower published fare. The original ticket may be an internet fare, webspecial, or issued in conjunction with an AS50 award, but the new lower-priced ticket must be a published fare.
- If the original ticket is an AS50 award, the AS50 benefit will carry over to the reissued ticket.
- The ticket must be reissued before the new fare expires.
- References to pages, rules, items and notes are continuous and include
revisions, supplements thereto and reissues thereof.
- AS will be responsible for the furnishing of transportation only over its own
lines. When AS undertakes to issue a ticket, check baggage, or make any other
arrangements for transportation over the lines of any other carrier, it acts
only as agent, and will assume no responsibility for the acts or omissions of
the other carrier.
- No employee has the authority to alter, modify, or waive any provision of the
contract of carriage unless authorized by a corporate officer of that carrier.
AS's appointed agents and representatives are only authorized to sell tickets
for air transportation pursuant to approved fares, rules and regulations of AS.
This rule supersedes any conflicting provision contained elsewhere in this
contract of carriage.
- Alaska does not guarantee carriage on any particular type or make of aircraft
and reserves the right to provide carriage on the aircraft or air carrier of
its choice.
- Arrival and departure times shown in Alaska's schedules, timetables, or
elsewhere are not guaranteed and may be changed without notice.
- Alaska does not guarantee provisions of any particular class or type of service
on Substitute Service Flights series 1000, 2000, 3000, 4000, 5000, 6000.
- Fares apply for travel only between the points for which they are published.
Tickets may not be issued at fare(s) published to and/or from a more distant
point(s) that the points being traveled, even when the issuance of such tickets
would produce a lower fare. When through or connecting passengers enplane at an
intermediate point between the origin and destination shown on their tickets,
AS may require evidence, such as boarding pass, of use of a preceding flight
for the portion of the ticket from point of origin to intermediate point.
Absent such evidence, AS may require additional fare collection from the
passenger for any difference between the fare paid for the ticket from origin
to destination and the fare which would apply from the intermediate boarding
point to the destination.
Rule 5AS - Definitions
Definitions as used in these rules, unless otherwise defined:
Add On means an amount published for use only in combination with other fares for the
construction of through International Fares.
Agreed Stopping Place
Scheduled stops between the original place of departure and the place of final
destination constitute "agreed stopping places." AS reserves the right to alter
the "agreed stopping places" in the case of necessity without thereby depriving
the transportation of its international character.
Agreement on Measures to Implement the IATA Intercarrier Agreement
means the agreement entered into by members of IATA in order to implement the
terms of the IIA.
Aircraft Having Seating Capacity of 19 Seats or Less
may include but is not limited to Metro SA 227, Piper Navajo, deHavilland Twin
Otter, Beech 1900, Brittain Norman Islander, Cessna 206/207/208, and
deHavilland Single Engine Otter.
Alaska
means Alaska Airlines, Inc., its agents and its Substitute Service Carriers.
Animals
include reptiles, birds, poultry, and fish.
Applicable Adult Fare
means the fare which would be applicable to an adult for the transportation to
be used except those special fares which would be applicable due to the adult's
status (such as clergy fares, military fares, senior citizen fares, etc.).
Applicable Full Fare
means the full adult fare for the class of service designated in the carrier's
Official General Schedule for the aircraft, or compartment of the aircraft used
by the passenger.
Area 1
- Both the North and South American continents, and the islands adjacent
thereto; Bermuda; Greenland; the West Indies and the Caribbean Sea; the
Hawaiian Islands (including Midway and Palmyra).
AS
means Alaska Airlines, Inc., its agents and its Substitute Service Carriers.
Carrier
means any air carrier shown as a participant in this tariff.
Circle Trip
means any trip, the ultimate destination of which is the point of origin, but
which includes a stop at at least one other point, and which is not made via
the same routing in both directions. No more than 2 stopovers may be made in
the fare construction. Two stopovers means one stopover in addition to the stop
permitted at the outward destination.
Civil Aeronautics Board
means Department of Transportation.
Consequential Damages
means reasonable out of pocket expenses and other provable damages incurred by
said passenger as the consequence of the loss, damage or delay in the delivery
of such personal property.
Continental United States
means the District of Columbia and all states of the United States other than
Alaska and Hawaii.
Co-Terminal
Two or more relatively adjacent airports which for the purposes of fare
construction will be considered the same point. i.e. LAX, BUR, LGB, ONT, SNA /
SFO, OAK, SJC.
DOT Hazardous Materials Regulations
means the hazardous materials regulations issued by the materials
transportation bureau of the Department of Transportation in Title 49 of the
Code of Federal Regulations, Parts 171 through 177 (49 CFR 171-177).
Extraterritorial Trip
means any trip which includes transportation 1) via one or more carriers within
the area consisting of the Continental United States and Canada, and 2) via
commercial air (not including charter services) or military air services to or
from any point outside such area.
Fares Tariff
means local passenger fares and rules tariff no. EF-2 C.A.B. No. 409, NTA(A)
No. 233, Issued by Airline Tariff Publishing Company, Agent and reissues or
supplements thereof.
Full Adult Fare
means the one-way Coach (Y) or First Class (C) fare code, whether specifically
published or derived by construction. If applicable to joint transportation,
"Full Adult Fare" means a one-way Coach (Y) or First Class (F) fare.
Governing Rules Tariff
means Canadian General Rules Tariff No. CGR-1, C.A.B. No. 427, NTA(A) No. 241,
Issued by Airline Tariff Publishing Company, Agent, reissues and supplements
thereto.
IATA
- see International Air Transport Association.
IATA Intercarrier Agreement on Passenger Liability
means the agreement entered into by members of IATA on October 32, 1995, in
order to take action to waive the limitation on recoverable compensatory
damages in Article 22 Paragraph 1 of the Warsaw Convention as to claims for
death, wounding or other bodily injury of a passenger within the meaning of
Article 17 of the convention.
IIA
- see IATA Intercarrier Agreement on Passenger Liability.
Immediate Family
means spouse, children, step-children, sons-in-law, daughters-in-law,
grandchildren, brothers, step-brothers, sisters, step-sisters, brothers-in-law,
sisters-in-law, parents, step-parents, fathers-in-law, mothers-in-law, and
grandparents.
Interline
means any air transportation which involves carriage via two or more carriers
using different 2-letter OAG designator.
International Air Transport Association
means the World trade association of airlines which operate international
services.
International Transportation
means any transportation or other services, furnished by any carrier, which are
included within the scope of the term International Transportation as used in
the Convention for the Unification of Certain Rules Relating to International
Transportation by Air, signed at Warsaw, October 12, 1929, or such convention
as amended, whichever may be applicable to the transportation hereunder, and to
which the said convention applies. For the purpose of determining the
applicability of the term international transportation.
Jet Aircraft
means the following aircraft (and all series thereof): B-727, B72S, B72M, B73M,
M-80, F-28, CRJ.
Local Passengers
are those who are originating their travel or those who are on a stopover and
are continuing their travel.
Maximum Outside Linear Dimensions
means the sum of the greatest outside length plus the greatest outside width
plus the greatest outside height.
MIA
- see Agreement on Measures to Implement the IATA Intercarrier Agreement.
Military Agencies
means departments of the Army, Navy, and Air Force; the Marine Corps, the Coast
Guard; the Academies of the Army, Navy, Air Force and Coast Guard; and the
National Guard. The Reserve Officer Training Corps is not included.
Military Passenger
means military personnel of the U.S. military agencies who are on active duty
status or persons who have been discharged from active military service within
seven days of the date of travel.
Miscellaneous Charges Order
means a document issued by a carrier or its agents requesting issue of an
appropriate passenger ticket and baggage check or provision of services to the
person named in such document.
Off Peak
means the service on flights listed in AS's official general schedules as
Off-Peak.
On-line
means air transportation wholly on the same carrier or, in case of substitute
service carrier under the same 2-letter OAG designator.
Open-Jaw Trip
means any trip that is essentially of a round-trip nature, except that the
outward point of departure and the inward point of arrival/the outward point of
arrival and inward point of departure are not the same. Open jaws are allowed
when the mileage of the open portion of the jaw is equal to or less than the
mileage of the shortest leg traveled. The inward point of arrival and outward
point of departure on an open-jaw are considered 2 stopovers. Example of
open-jaw trip: Point 1 to point 2 to point 3.
Outward Destination
means the point of stopover on the passenger's itinerary to which the highest
normal one-way full adult First Class or Coach fare applies via the passenger's
route of movement from passenger's point of origin. When the fares between the
passenger's point of origin on the one hand and the first and second points of
stopover on the other hand are equal, the outward destination shall be the
passenger's last point of stopover.
Prepaid Ticket Advice
means the notification that a person in one location has purchased and
requested issuance of prepaid transportation to another person in another
location.
Propeller Aircraft
means the following aircraft (and all series thereof): PAG, CVR, DHT, DHM, DHO,
BNI, SWM, DH8.
Reroute
means to issue a new ticket covering transportation to the same destination,
but via a different routing than that designated on the ticket, or to honor the
ticket held by the passenger for transportation to the same destination but via
a different routing.
Round Trip
means any trip, the ultimate destination of which is the point of origin, and
which is made via the same routing in both directions. Reservations for all
segments of a trip for tickets issued at round trip fares must be confirmed in
the same-single-PNR.
Routing
means the carrier(s) and/or the cities and/or class of service via which
transportation is provided between two points.
Segment
means that part of a journey from a passenger's boarding point to a deplaning
point. Each flight coupon represents a segment of a trip.
Single Operation
: transportation to be performed by several successive carriers is regarded as
"a single operation" and deemed to be "one undivided transportation."
Standby Passengers
means passengers who will be enplaned on a flight subject to availability of
space at departure time and only after all passengers having reservations for
such flight and all passengers without reservations but paying fares other than
adult standby fares, have been enplaned on such flight.
Stopover
means a deliberate interruption of a journey by the passenger, agreed to in
advance by AS, at a point between the place of departure and the place of
destination.
Substitute Service Flights means a flight operated under an arrangement
between Alaska and a carrier which allows the carrier to provide service by
flying under the 2-letter OAG designator of Alaska (AS). Alaska has Substitute
Service Agreements with carriers as follows:
| Substitute Service Carrier |
AS Flights Series |
| American Airlines |
1000-1999 |
| Horizon Air, Inc. |
2000-2999 |
| Continental Airlines |
3000-3199 |
| Peninsula Airways, Inc. |
4200-4349 |
| American Eagle |
4350-4799 |
| Era Aviation, Inc. |
4800-4899 |
| Northwest Airlines |
5000-5999 |
| Big Sky |
6000-6099 |
| Hawaiian Airlines |
6500-6999 |
Transit Passengers are those onboard a flight at an en route stop, or a
connecting passenger with a stopover, to/from other scheduled flights.
United States or United States of America means the 50 federated states
and the District of Columbia.
United States Department of Defense means the U.S. Department of the
Army, Navy, and Air Force and the U.S. Marine Corps.
Western Hemisphere means the United States of America, Canada, Greenland,
Mexico, Central and South America, Bermuda, Bahamas, and the islands of the
Caribbean Sea.
Rule 10AS - Administrative Formalities - Passports, Visas and Tourist Cards.
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Compliance With Regulations: The passenger shall comply with all laws,
regulations, orders, demands, or travel requirements of countries to be flown
from, into, or over, and with all rules, regulations, and instructions of
carrier. Carrier shall not be liable for any aid or information given by any
agent or employee of carrier to any passenger in connection with obtaining
necessary documents or complying with such laws, regulations, orders, demands
requirements, or instructions, whether given orally, in writing, or otherwise,
or for the consequences to any passenger resulting from his/her failure to
obtain such documents or to comply with such laws, regulations, orders,
demands, requirements, or instructions.
- Passports and Visas
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Each passenger desiring transportation across any international boundary will
be responsible for obtaining all necessary travel documents and for complying
with all government travel requirements. The passenger must present all exit,
entry and other documents required by the laws, and, unless applicable laws
provide otherwise, shall indemnify the carrier for any loss, damage, or expense
suffered or incurred by such carrier by reason of such passenger's failure to
do so. Carrier is not liable to the passenger for loss or expense due to the
passenger's failure to comply with this provision. Carrier reserves the right
to refuse carriage to any passenger who has not complied with applicable laws,
regulations, orders, demands, or requirements or whose documents are not
complete. No carrier shall be liable for any aid or information given by any
agent or employee of such carrier to any passenger in connection with obtaining
such documents or complying with such laws, whether given orally or in writing
or otherwise.
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Subject to applicable laws and regulations, the passenger agrees to pay the
applicable fare whenever carrier, on government order is required to return a
passenger to his point of origin or elsewhere due to the passenger's
inadmissibility into or deportation from a country, whether of transit or of
destination. The fare applicable will be the fare that would have been
applicable had the original ticket designated the revised destination on the
new ticket. Any difference between the fare so applicable and the fare paid by
the passenger will be collected from or refunded to the passenger as the case
may be. Carrier may apply to the payment of such fares any funds paid by the
passenger to the carrier for unused carriage, or any funds of the passenger in
the possession of carrier. The fare collected for carriage to the point of
refusal or deportation will not be refunded by carrier, unless the law of such
country requires that such fare be refunded.
- Customs Inspection: If required, the passenger must attend inspection of his
baggage, checked or unchecked, by customs or other government officials.
Carrier accepts no responsibility toward the passenger if the latter fails to
observe this condition. If damage is caused to carrier because of the
passenger's failure to observe this condition, the passenger shall indemnify
carrier therefore.
- Government Regulation: No liability shall be attached to carrier if carrier in
good faith determines that what it understands to be applicable law, government
regulation, demand, order or requirement, requires that it refuse and it does
refuse to carry a passenger.
Rule 20AS - Capacity Limitations
AS may limit the number of passengers carried on any one flight at fares
governed by rules making reference hereto. Such fares will not necessarily be
available on all flights. The number of seats available on a given flight will
be determined by AS's best judgment as to the anticipated total passenger load.
Rule 35AS - Refusal to Transport
AS may refuse to transport, or may remove at any point, any passenger:
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Government Request or Regulations - Whenever such action is necessary to comply
with any government regulation, or to comply with any governmental request for
emergency transportation in connection with the national defense, or whenever
such action is necessary or advisable by reason of weather or other conditions
beyond its control (including but without limitation, acts of god, force
majeure, strikes, civil commotions, embargoes, wars, hostilities or
disturbances) actual, threatened, or reported.
- Passenger's Conduct or Condition - Whose conduct, status, age, or mental or
physical condition is such as to:
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Make such refusal or removal necessary for the reasonable safety or comfort of
other passengers, or
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Involve any unusual hazard or risk to himself or to other persons (including,
in cases of pregnant passengers, unborn children) or to property.
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Carrier will accept the determination of a person with disability as to
self-reliance.
- Proof of Identity - Who refuses on request to produce positive identification.
AS shall have the right, but not be obliged, to require positive identification
of persons purchasing tickets and/or presenting a ticket(s) for the purpose of
boarding aircraft.
- Across International Boundaries - who is traveling across any international
boundary if:
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The travel documents of such passenger are not in order
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For any reason, such passenger's embarkation from, transit through, or entry
into, any country from, through, or to which such passenger desires
transportation would be unlawful.
- Comfort and Safety
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Who fails or refuses to comply with AS's rules and regulations.
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In the following categories where in AS's sole judgment refusal or removal may
be necessary for the comfort and safety of themselves or other passengers:
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Persons whose conduct is or has been disorderly, abusive, violent belligerent
and/ or irrational so as to be a hazard or potential hazard to AS employees or
other passenger(s).
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Persons who are barefoot or who have uncovered torsos, except the midriff,
which may be uncovered.
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Persons who are unable to sit in the seat with the seatbelt fastened.
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Persons who appear to be intoxicated or under the influence of drugs.
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Persons who have an offensive odor (such as from a draining wound or improper
hygiene) or have a contagious disease provided it is not the result of a
handicap.
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Persons who wear or have on or about their persons concealed or unconcealed
deadly or dangerous weapons; provided, however, that AS will carry passengers
who meet the qualifications and conditions established under 49CFR 1544.219.
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Manacled persons in custody of law enforcement personnel or persons who have
resisted or may reasonably be believed to be capable of resisting escorts.
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Persons who attempt or have attempted to interfere with any member of the
flight crew in the pursuit of their duties.
- Nonambulatory Passengers - Persons who are unable to walk or need the support of
another person to walk, but who are otherwise capable of caring for themselves
without assistance throughout the flight and persons with impairments or
physical disabilities which would cause them to require special attention or
assistance from carrier personnel will be accepted for transportation without
an attendant subject to the following conditions:
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The passenger must be able to occupy a cabin seat in an upright position. An Orthotic Positioning Device (OPD) may be used if it does not impede any other customer's access to the aisle and the seatbelt can be secured around the person as the primary method of restraint.
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AS will provide or make whatever arrangements are necessary to assist
passengers in boarding and deplaning.
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Any expense necessary for outside services will be borne by the passenger.
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Two nonambulatory passengers will not be seated across the aisle from each
other in the same seating row and never next to an emergency exit.
- Stretcher Passengers with advance arrangement, stretcher passengers are
acceptable for transportation on AS flights under the following conditions and
with some restrictions:
- A medical release health certificate must be provided by the physician.
- Passenger or hospital must provide a Stokes or a Ferno 71 stretcher. These are basket type stretchers that are used for most rescue situations. Both Stokes and the Ferno 71 have heavy duty tubular aluminum frames that are permanently attached to a high density polyethylene shell.The Stokes litter is manufactured by Life Support Inter National, Inc. in Bristol PA.The Ferno 71 litter is manufactured by Ferno-Washington, Inc. in Wilmington, OH. These are the only types of stretchers certified for Alaska Airline flights.
- Any advance arrangements necessary for outside services, such as loading and
unloading, or ambulance service will be the responsibility of the passenger.
The associated expense will be borne by the passenger
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- Transportation may be refused if booking party cannot provide the name of ambulance service meeting the stretcher on arrival.
- Charges for stretcher service are found in the Passenger Fares and Rules Tariff No. EF-2.
- Solicitation and Distribution - Passengers are prohibited from soliciting or
distributing literature and/or other materials while on board Alaska's aircraft
without the prior written consent of Alaska Airlines, Inc. Failure to comply
with this provision may result in removal from the aircraft and refusal of
future travel.
Rule 36AS - Carriage of Disabled Passengers
Nonambulatory Passengers - Persons who are unable to walk or need the support of
another person to walk, but who are otherwise capable of caring for themselves
without assistance throughout the flight and persons with impairments or
physical disabilities which would cause them to require special attention or
assistance from carrier personnel will be accepted for transportation without
an attendant subject to the following conditions:
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The passenger must be able to occupy a cabin seat in an upright position.
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AS will provide or make whatever arrangements are necessary to assist
passengers in boarding and deplaning.
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Any expense necessary for outside services will be borne by the passenger.
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Two nonambulatory passengers will not be seated across the aisle from each
other in the same seating row and never next to an emergency exit.
Rule 40AS - Electronic Surveillance
Passengers and their baggage are subject to inspection with an electronic
detector with or without the passenger's consent or knowledge.
Rule 50AS - Acceptance of Children
- Accompanied - Children under 13 years old are accepted for transportation when
accompanied on the same flight and in the same compartment by a passenger at
least 18 years old or their parent.
- Unaccompanied children - unaccompanied age of child at last birthday:
Under 5 years old: Not accepted under any conditions.
5, 6, 7 years old:
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Accepted for online transportation (nonstop and direct flights only)
8 through 12 years Old:
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Accepted for online transportation. (nonstop, direct and connecting flights)
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Accepted for interline transportation only provided space has been confirmed to
the first point of stopover or to point where the child is to be met by parent
or responsible adult upon deplaning.
13 through 17 yr old accepted without restrictions.
NOTE 1: On-line transfer (any AS designated flight):
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2 hours or less - AS personnel will transfer
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More than 2 hours - AS will not transfer. Arrangements must be made by the
responsible adult for a family member/friend to make the transfer.
NOTE 2: Interline transfer - AS will not transfer unaccompanied children to
other airlines. Arrangements must be made by the responsible adult for a family
member/friend to make the transfer. Exception 1: Via AS, flt. 2000-2999
(Horizon Air), 3200-3274 (PenAir), or flight 4800-4899 (Era Aviation)
NOTE 3: Children (5-12 years old) must be brought to the airport of departure
by a parent or responsible adult who must remain in the boarding area until the child's flight has departed and
who must furnish the carrier with satisfactory evidence that the child will be
met by another parent or responsible adult upon deplaning at his/her
destination. The child will not be accepted if the flight on which the child
holds a reservation is expected to terminate short of or by-pass his/her
destination. Exception: Unaccompanied children must not be booked on the last
connecting flight to destination, or departing between 2100 and 0500, unless it
is the only flight of the day and there are no weather problems at the
destination.
- Guardian Contact Form provided by Alaska Airlines, must be completed and signed by the parent or guardian of a child under the age of 13, and must include the following information:
- The name and phone number of the adult who brings the child to the origin airport.
- The name and phone number of the adult who will meet the child at each stopover point and at the destination point. NOTE 1: AS has the right but is not obligated to require identification of the responsible party meeting the child at a transfer point or final destination. NOTE 2: Alaska does not assume any financial or guardianship responsibilities for unaccompanied children beyond those applicable to an adult passenger.
- Children's Fares
- Accompanied children less than 2 years old. For one child less than 2 years old, accompanied by an adult fare-paying passenger at least 15 years old, and not occupying a seat, there is no charge. Note: This rule applies to fare only and not to any other special charges. Each additional child less than 2 years old accompanied by the same passenger who is traveling with the first child less than 2 years old will be charged the same fare as the fare for an adult passenger traveling in the same class of service. Proof of child's age may be requested at time of purchase, check in, and/or boarding.
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Children age 2-12, whether accompanied or unaccompanied, will be charged the
same fare as for an adult passenger in the same class of service.
- Escort service for unaccompanied children 5-12 years of age: A USD 75.00 surcharge will apply when a trip consists of a non-stop, direct, or connection itinerary.
- NOTE 1: Via AS flt. 3200-3274 (PenAir), a USD 30.00 surcharge will apply for travel solely on AS 3200-3274 series.
- NOTE 2: Via AS flt. 4800-4899 (Era Aviation), a USD 30.00 surcharge will apply for travel solely on AS 4800-4899 series.
- NOTE 3: One applicable surcharge shall be applied to a maximum of 3 children traveling on the same trip.
- NOTE 4: For international flights (including Canada), the applicable surcharge for escort service also apply.
- NOTE 5: The escort service surcharge is waived for children who have obtained MVP Gold or MVP status.
Applicable to unaccompanied children 13-17 years old only: The above escort
service may be requested when making a connection enroute. The USD 75.00 surcharge will apply.
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For the purpose of this rule, escort services means that AS will provide
supervision for the person from the time of boarding until the person is met at
the stopover point or destination.
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The age limits referred to in this rule shall be those in effect on the date of
commencement of carriage.
Rule 55AS - Service Animals / to Detect Explosives / For Search and Rescue
- Service Animals trained to provide a service for a person with a disability will
be accepted for transportation without charge. AS reserves the right to ask the
customer what type of tasks or functions the service animal provides. Service
Animals are permitted in the cabin, but may not occupy a seat.
- AS will accept for transportation without charge a properly harnessed Service
Animal trained in explosive detection, drug detection, or search and rescue
when it is accompanied by its handler. Only one Service Animal is allowed per
cabin and the Service Animal is not permitted to occupy a seat. The Service
Animal and its handler must be on official duty status which AS may require
documentation of. Note: For all other conditions and charges for acceptance of
live animals - see CGR rule 190 paragraph E.
Note: Guide/Service dogs that meet the State of Hawaii entry requirements may accompany a traveler with a disability to/from Hawaii without Quarantine. Emotional Support animals that do not fall into the State of Hawaii Department of Agriculture definitions of a guide or service dog will not be allowed to travel.
Rule 90AS - Preplanned Oxygen Service
Supplemental Medical Oxygen
Alaska Airlines will provide supplemental medical oxygen on our domestic and international flights with at least two (2) business days' advance notice. A nominal fee is charged for this service, with the amount dependent upon the length of your journey. Fees will be collected via credit/debit card only at the time your request is made through our reservations department at 1-800-ALASKAAIR.
Oxygen fees are shown below, based on mileage traveled:
- 0001 to 1250 miles one way USD$125.00/CAD125.00
- 1251 to 2500 miles one way USD$200.00/CAD200.00
- 2501 to 3750 miles one way USD$275.00/CAD275.00
- over 3751 miles one way USD$350.00/CAD350.00
One-way fees do not include voluntary stopovers exceeding four hours.
A travel clearance form (issued by our medical screening firm MedAire) is required at check-in, and must be signed by your physician prior to travel.This travel clearance form must verify the need for medical oxygen as well as the rate of flow required per minute, and must remain with you in the aircraft cabin as you travel.
The 2-day advance notice provides the time required to verify the need for and amount of oxygen with the physician and ship the medical oxygen containers to your point of origin.
Alaska Airlines does not provide oxygen for use at ground locations. Travelers need to make further arrangements if medical oxygen is required at departure, connecting, or arrival cities.
For safety reasons, airline staff cannot use the aircraft's emergency oxygen during the flight.
Supplemental medical oxygen service may be arranged for Alaska Airlines flight numbers 001-999 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly. While Horizon Air accepts certain specific Portable Oxygen Concentrators, medical oxygen services are not offered on any Horizon Air flights.
Contact 1-800-ALASKAAIR to request Supplemental Medical Oxygen service.
FAA regulations prohibit the use of a customer's personal oxygen equipment during flight unless it falls under the Portable Oxygen Concentrator (POC) guidelines below.
Portable Oxygen Concentrator
Alaska Airlines and Horizon Air accept AirSep Freestyle and Lifestyle models, Inogen One, Respironics EverGo and SeQual Eclipse oxygen concentrating devices on domestic and international flights. Portable Oxygen Concentrator service may be arranged for Alaska and Horizon flight numbers 001-999 and 2000-2999 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly.
Customers are required to provide their own approved Portable Oxygen Concentrators for use onboard, as Alaska Airlines and Horizon Air do not provide this equipment.
- There is a minimum advance-notice requirement of two (2) business days for us to verify the medical need and number of batteries required with your physician. There is a fee of USD50.00/CAD50.00 for this service, payable by credit/debit card only at the time your request is made through our reservations department at 1-800-ALASKAAIR.This service fee helps cover the cost of our medical screening firm, MedAire, to contact your physician, verify the medical need, flow rate (adjusted to pressurized aircraft environments), and to determine the minimum number of batteries required for your specific trip.
MedAire will provide you with a travel clearance certificate outlining the above information, which must be signed by your physician prior to travel. This travel clearance certificate must remain with you in the aircraft cabin as you travel, and a new certificate is required for each new travel reservation.
While Horizon Air accepts the Portable Oxygen Concentrators listed above, medical oxygen services are not offered on any Horizon Air flights.
Contact 1-800-ALASKAAIR to coordinate service for your Portable Oxygen Concentrator.
Rule 95AS - Liability of Carriers
- Successive Carriers - Carriage to be performed under one ticket or under a
ticket and any conjunction ticket issued in connection therewith by several
successive carriers is regarded as a single operation.
- Laws and Provisions Applicable:
-
-
The carrier shall avail itself of the limitation of liability provided in the
convention for the Unification of Certain Rules Relating to International
Carriage by Air, signed at Warsaw, October 12th, 1929, or provided in the said
convention as amended by the protocol signed at The Hague September 29, 1955.
However, the carrier agrees in accordance with Article 22(1) of the Convention
for the Unification of Certain Rules Relating to International Transportation
By Air signed at Warsaw October 12, 1929 or, where applicable, that convention
as amended by the protocol signed at The Hague on September 1955 ("the
Convention") that, as to all international carriage or transportation hereunder
as defined in the Convention:
-
The carrier shall not invoke the limitation of liability in Article 22(1) of
the convention as to any claim for recoverable compensatory damages arising
under Article 17 of the Convention.
-
The carrier shall not avail itself of any defense under Article 20(1) of the
Convention with respect to that portion of such claim which does not exceed
100,000 Special Drawing Rights ("SDRs").
-
Except as otherwise provided in paragraphs (i) and (ii) hereof, the Carrier
reserves all defenses available under the Convention to such claims. With
respect to third parties, the carrier reserves all rights of recourse against
any other person, including without limitation, rights of contribution and
indemnity.
-
The Carrier agrees that subject to applicable law recoverable compensatory
damages for such claims may be determined by reference to the law of the
domicile or permanent residence of the passenger.
-
Except as provided in subparagraph (1)(a) above, carriage hereunder is subject
to the rules and limitations relating to liability established by the
convention for the Unification of Certain Rules Relating to International
Carriage by Air, signed at Warsaw, October 12, 1929 (hereinafter called "the
Convention"), unless such carriage is not international carriage as defined by
the convention. In the international carriage (as defined in the Convention) of
passengers, the liability of the carrier for each passenger is limited to the
sum of $75,000 USD.
- Limitation of Liability: Except as the Convention or other applicable law may
otherwise require:
-
Carrier is not liable for any death, injury, delay, loss, or other damage of
whatsoever nature (hereinafter in this tariff collectively referred to as
"damage") to passengers or unchecked baggage arising out of or in connection
with carriage or other services performed by carrier incidental thereto,
assistance rendered to the passenger by carrier's employees in loading,
unloading, or transshipping baggage shall be considered as gratuitous service
to the passenger. Carrier is not liable for damage to such unchecked baggage
incurred during, or as a result of such service, irrespective of the negligence
of carrier's employees.
-
Carrier is not liable for any damage directly and solely arising out of its
compliance with any laws, government regulations, orders, or requirements or
from failure of passenger to comply with same, or out of any cause beyond
carrier's control.
-
-
Any liability of carrier for loss of, damage to, or delay in delivery of
checked baggage is limited to $9.07 per pound in the case of checked baggage,
and USD 400.00 per passenger in the case of unchecked baggage or other
property, unless a higher value is declared in advance and additional charges
are paid pursuant to carrier's regulations. In that event, the liability of the
carrier shall be limited to such higher declared value. In no case shall the
carrier's liability exceed the actual loss suffered by the passenger. All
claims are subject to proof of amount of loss.
-
For purposes of determining liability under the convention with respect to
checked baggage, the weight of each piece shall be deemed to be 32 kilograms
(70 pounds), unless otherwise stated on the baggage check.
-
Any failure to enforce the maximum limitations of liability shall not be
construed as a total waiver of the right to limit liability at an amount higher
than that set forth in the applicable tariff, nor in any way affect the
validity of this provision.
-
-
In any event liability of carrier for delay of a passenger shall not exceed
$75,000 USD.
-
Except as otherwise provided in paragraph B,1a hereof, liability of carrier for
death or injury shall not exceed $75,000 USD inclusive of legal fees and costs
except that in case of a claim brought in a state where provision is made for a
seperate award of legal fees and costs, the limit will be the sum of $58,000
USD exclusive of legal fees and costs.
- Time Limitations on Claims and Actions
-
To/From Canada: An incident involving damage to any baggage or personal property accepted into the custody of AS must be reported in writing to an AS representative, or if interline travel to the carrier responsible, within seven days from the date of receipt of baggage. An incident involving loss of, or delay in the delivery of, any baggage or personal property accepted into the custody of AS must be reported in writing to an AS representative, or if interline travel to the carrier responsible, within twenty-one days from the date the baggage was returned or deemed lost. No suit or legal action in connection with a claim will be allowed unless such action is brought within 2 years after the alleged occurrence.
-
Any right to damages against carrier shall be extinguished unless an action is
brought within two years reckoned from the date of arrival at the destination,
or from the date on which the aircraft ought to have arrived, or from the date
on which the carriage stopped. No claims for overcharge shall be valid and no
action shall be maintained thereon more than one year after date of sale of the
ticket, unless such claim or action is accompanied by the passenger coupon of
said ticket.
- Overriding Law: In so far as any provision contained or referred to in the
ticket or in this tariff may be contrary to a law, government regulation, order
or requirement which severally cannot be waived by agreement of the parties,
such provisions shall remain applicable and be considered as part of the
contract of carriage to the extent only that such provision is not contrary
thereto. The invalidity of any provision shall not affect any other part.
- Modification and Waiver: No agent, servant, or representative of carrier has
authority to alter, modify, or waive any provisions of the contract of carriage
of this tariff.