Section III - Reservations

Revised: November 2, 2011
Previous versions

Rule 115AS - Confirmation of Reserved Space

A ticket is valid only for the flight(s), points of origin, destination and via the routing designated on the ticket. A passenger holding an open-date ticket or who wishes to change ticketed reservations to another routing or date is not entitled to any preference in making reservations over passengers who are making new reservations. A reservation for space on a given flight is valid when the availability and allocation of such space is confirmed in AS's reservation system. A validated ticket will be issued indicating such confirmed space once the ticket is purchased. Unless an earlier advance ticketing deadline is imposed by the applicable fare rule, the reservation must be paid for and ticketed at least 60 minutes before posted departure time.

Customers and checked bags must be checked in at least 60 minutes prior to departure.

For all cities, customers must be at the departure gate available for boarding at least 30 minutes prior to posted departure time.

Because not all passengers holding confirmed reservations actually use those reservations, AS may intentionally confirm a greater number of reservations for a flight than there are seats available in the aircraft. In that event, AS's obligation to the passenger is governed by Rule 245 (Denied Boarding Compensation).

A passenger who obtains a ticket that reflects confirmed space on a specific flight and date shall be regarded as having confirmed reserved space even if no other record of the reservation can be found.

Seat allocation: AS does not guarantee allocation of any particular space in the aircraft.

Rule 116AS - Standbys and Waitlists

1. Standbys: Standby travel is permitted to the extent allowed by the applicable fare rules.
2. Waitlists: Waitlisting, when allowed by the applicable fare rules, will be permitted provided confirmation of original booking code inventory from waitlist meets all other provisions of the governing fare rule.
3. Standby or waitlist, when allowed by the rule of the fare, does not imply a guarantee of transportation on the requested flight(s) including the origin, downline or connecting flights. AS is not liable to pay compensation and amenities for failure to provide transportation.

Rule 135AS - Cancellation of Reservations

1. AS may cancel reservations and seat assignments of any passenger when necessary to comply with any governmental regulation or request for emergency transportation in connection with the national defense, or when necessary or advisable by reason of weather or other conditions beyond AS's control.
2. Failure to occupy space: If the passenger fails to occupy space which has been reserved for him/her and AS fails to receive notice of cancellation of the reservation prior to the departure of the flight, or if AS cancels the reservation of any passenger in accordance with this rule, AS may, in addition, cancel all reservations and seat assignments held by such passenger for continuing or return space. If a passenger must change his/her itinerary, he/she must contact AS to determine how this may affect the ticket and remaining travel. If a passenger does not show up for any reason for a flight noted on a ticket, AS may cancel his/her reservations and seat assignments on subsequent flight segments.
3. If a passenger is holding duplicate reservations on a flight for the same time, date and name, reservations including downline space may be subject to cancellation. AS is not liable in the event that one or more of the duplicate reservations are cancelled.
4. Airport Check-In Time Limits: AS has the right to cancel reservations and seat assignments of any passenger who fails to present himself/herself within the following time limits preceding posted departure time of applicable flights as follows: Note: The time limits provided by AS in this rule are minimum time requirements. Due to federal security screening measures in place at airports, passenger processing time may differ from airport to airport. AS provides information regarding various airport requirements on its website (www.alaskaair.com) but it is the passenger's responsibility to ascertain the departure airport's time requirements for security screening so that they comply with AS minimum time limits.
1. Passengers must adhere to the following minimum times:
   1. Unless an earlier advanced ticketing deadline is imposed by the applicable fare rule, passengers required to purchase tickets must do so at least 60 minutes prior to posted departure time, otherwise AS may cancel reservations and seat assignments of tickets not yet purchased; and
   2. b. Reservations and seat assignments may be canceled if passenger fails to meet the check-in and boarding cut-off times noted below:
      1. Customers and checked bags must be checked in at least 60 minutes prior to departure.
      2. Customers must be at the departure gate available for boarding at least 30 minutes prior to posted departure time.
   3. Passengers must arrive at the airport sufficiently in advance of a flight departure time to permit completion of government requirements, security procedures and departure processing. Reservations and seat assignments may also be canceled and departures will not be delayed for passengers who are improperly documented, or have not completed all security processing, have not met the carrier's check-in requirements, or are otherwise not ready to travel by the posted departure time.
   4. AS is not liable when it cancels the reservation of any passenger in accordance with this rule, but if the reservation was cancelled pursuant to paragraph A) above, Rules 235 and 240 (Failure to Operate on Schedule) will apply. If the reservation was cancelled pursuant to other paragraphs of this rule, AS will refund in accordance with Rule 270 (Refunds-Voluntary).