Section I - General Rules
Rule 1AS - Application of Tariff
- This tariff governs the application of all rules and charges, and incorporates by reference all fare rules Domestic Fare Rules Tariff, Volume 2 (DFR-2). It constitutes the conditions upon which Alaska transports or agrees to transport and is expressly by agreed to by the passenger. It also constitutes the conditions of carriage for all Substitute Service Flights.
- International Transportation shall be subject to the rules relating to liability established by, and to all other provisions of, the Convention for the Unification of Certain Rules Relating to International Transportation by Air, signed at Warsaw, October 12, 1929, or such convention as amended, whichever may be applicable. Any provisions of these rules inconsistent with any provision of the convention shall be inapplicable to international transportation, except where the rules have been adopted in accordance with the terms of the IATA (International Air Transport Association) Intercarrier Agreement of October 31, 1995.
- Changes in Rules, Fares and Charges: Except as otherwise provided within specific fare rules, transportation is subject to the rules, fares and charges in effect on the date on which the ticket is purchased. Rules, fares, and charges quoted for ticketing will be guaranteed for a minimum of 24 hours when reserved through our reservations office or website. (This 24 hour guarantee does not apply to "Web Special" fares.)
- If an increase in the fares or charges becomes effective before any portion of the ticket has been used, the full amount of the increase or decrease will be collected from or refunded to the passenger.
- No increase will be collected in cases where the ticket has been issued before the effective date of a fare change resulting in an increase in the applicable local or joint fare provided:
- That the ticket was issued and confirmed for a specific flight at the fare in effect on the date of ticket issuance (determined by the validation stamped or imprinted on the ticket).
- That the originating flight shown on the ticket is not voluntarily changed at the passenger's request subsequent to the effective date of any increase in the applicable fare. These provisions apply whether or not such increase results from a change in fare level, change in conditions governing the fare, or a cancellation of the fare itself.
- If, after a ticket has been issued and before any portion thereof has been used, either a decrease in the fares or charges applicable to the transportation shown on the ticket becomes effective or a new fare for which the passenger can now qualify for is added between the points shown on the ticket, the full amount of the difference in fares will be refunded in the form of a nonrefundable credit provided that:
- There is no change in origin/destination/stopover point(s)/flight(s)/date(s) shown on the original ticket or on any ticket issued in exchange for the original ticket.
- Subsequent to the decrease in fare(s)/charges(s) or the addition of a new fare, customer must requalify for the current lower fare meeting the advance purchase and other requirements on the date they call for a ticket reissue. Passengers who qualify will receive a nonrefundable electronic credit via email for the difference in fare to be issued in the name of the purchaser of the original ticket.
- The credit is valid one year from the date of processing. Once issued ticket is valid one year from the outbound travel date.
- The credit may be applied to a new ticket only. It is not valid for change fees, excess baggage or any other services or fees.
- Valid only via Alaska/Horizon operated flights. Not valid on codeshare flights.
- Any excess amount/residual will be forfeited.
- This guaranteed airfare policy applies only within the first 90 days after purchase of original ticket.
- Once ticket is reissued all new fare rules and conditions will apply.
- Itinerary must remain exactly the same, only the class of service may change and must be available.
- The guaranteed airfare policy applies only if reissuing to a lower published fare. The original ticket may be an internet fare, webspecial, or issued in conjunction with an AS50 award, but the new lower-priced ticket must be a published fare.
- If the original ticket is an AS50 award, the AS50 benefit will carry over to the reissued ticket.
- The ticket must be reissued before the new fare expires.
- References to pages, rules, items and notes are continuous and include revisions, supplements thereto and reissues thereof.
- AS will be responsible for the furnishing of transportation only over its own lines. When AS undertakes to issue a ticket, check baggage, or make any other arrangements for transportation over the lines of any other carrier, it acts only as agent, and will assume no responsibility for the acts or omissions of the other carrier.
- No employee has the authority to alter, modify, or waive any provision of the contract of carriage unless authorized by a corporate officer of that carrier. AS's appointed agents and representatives are only authorized to sell tickets for air transportation pursuant to approved fares, rules and regulations of AS. This rule supersedes any conflicting provision contained elsewhere in this contract of carriage.
- Alaska does not guarantee carriage on any particular type or make of aircraft and reserves the right to provide carriage on the aircraft or air carrier of its choice.
- Arrival and departure times shown in Alaska's schedules, timetables, or elsewhere are not guaranteed and may be changed without notice.
- Alaska does not guarantee provisions of any particular class or type of service on Substitute Service Flights series 1000, 2000, 3000, 4000, 5000, 6000.
- Fares apply for travel only between the points for which they are published. Tickets may not be issued at fare(s) published to and/or from a more distant point(s) that the points being traveled, even when the issuance of such tickets would produce a lower fare. When through or connecting passengers enplane at an intermediate point between the origin and destination shown on their tickets, AS may require evidence, such as boarding pass, of use of a preceding flight for the portion of the ticket from point of origin to intermediate point. Absent such evidence, AS may require additional fare collection from the passenger for any difference between the fare paid for the ticket from origin to destination and the fare which would apply from the intermediate boarding point to the destination.
Rule 5AS - Definitions
Definitions as used in these rules, unless otherwise defined:
Active Duty U.S. Military Personnel - See "U.S. Military Personnel".
Add On Fare - See "Arbitrary".
Administrative Service Charge means a nominal fee charged to cover costs involved in changing or refunding a passenger's ticket.
Advertised Air Tour means a complete fully prepaid travel package approved by the carrier, offered for sale to the public and advertised in a tour folder which must include the name, title, and full address of the tour operator. Such tours are registered with and approved by the carrier/ATC/IATA.
Advertised Group Tours means a tour involving a round trip, circle trip, or open-jaw trip which is advertised and described, including descriptive copy covering hotel accommodations and other facilities and attractions available at stopping points included in the tour, in literature circulated for the purpose of promoting the sale of the tour.
Africa means the area comprised of Central Africa, East Africa, Southern Africa, West Africa, and the Indian Ocean Islands.
Agreed Stopping Place All stops between the original place of departure and the place of final destination scheduled by any carrier by air which participates in the transportation between such places, as shown in the schedules or timetables of such carriers shall constitute "agreed stopping places"; but each participating carrier reserves the right to alter the "agreed stopping places" in the case of necessity without thereby depriving the transportation of its international character. (Also referenced - International Transportation)
Agreement on Measures to Implement the IATA Intercarrier Agreement means the agreement entered into by members of IATA in order to implement the terms of the IIA.
Air/Sea Inclusive Tour means a fully prepaid vacation cruise package offered for sale to the public which includes in the published price and tour literature the air fare to/from the cruise and a cruise on a steamship line.
Air Traffic Conference (ATC) is the division of the Air Transport Association responsible for coordinating interline operations and agreements between carriers/tour wholesalers/travel agents.
Air Transport Association of America (ATA) - The trade association of U.S. and Canadian (as associate members) scheduled air carriers.
Aircraft Having Seating Capacity of 19 Seats or Less may include but is not limited to Metro SA 227, Piper Navajo, deHavilland Twin Otter, Beech 1900, Brittain Norman Islander, Cessna 206/207/208, and deHavilland Single Engine Otter.
Alaska means Alaska Airlines, Inc., its agents and its Substitute Service Carriers.
Animals, in addition to the usual connotation, include reptiles, birds, poultry, and fish.
Applicable Adult Fare means the fare which would be applicable to an adult for the transportation to be used except those special fares which would be applicable to the passenger's status; e.g. military fares, government fares, senior fares.
Applicable Full Fare means the full adult fare for the class of service designated in the carrier's official general schedule for the aircraft, or compartment of the aircraft used by the passenger.
Arbitrary means an amount published for use only in combination with other fares for the construction of through fares. It is also referred to as "Add on Fare", "Basing Fare", and "Proportional Fare".
Area 1 - Both the North and South American continents, and the islands adjacent thereto; Bermuda; Greenland; the West Indies and the Caribbean Sea; the Hawaiian Islands (including Midway and Palmyra).
Area 2 - All of Europe (including that part of the Russian Federation in Europe) and the islands adjacent thereto; Iceland; the Azores; all of Africa and the islands adjacent thereto; the Ascension Islands; that part of Asia lying west of, and including, Iran.
Area 3 - All of Asia and the islands adjacent thereto except that portion included in Area 2; all of the East Indies, Australia, New Zealand, and the islands adjacent thereto; the islands of the Pacific Ocean except those included in Area 1.
AS means Alaska Airlines, Inc., its agents and its Substitute Service Carriers.
Australia means Australia, New Caledonia, New Herbridges, Fiji, Samoa, Cook Islands, Tahiti, and the islands adjacent thereto.
Basing Fare - see "Arbitrary".
Caribbean Area means the area comprising Anguilla, Antigua, Aruba, Barbados, Bermuda, Bonaire, Cayman Islands, Cuba, Curacao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Nevis, Puerto Rico, Saba, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Martin, St. Vincent, Trinidad and Tobago, Virgin Islands.
Carrier means any air carrier shown as a participant in this tariff.
Central Africa means the area comprising Malawi, Zambia, and Zimbabwe.
Central America means the area comprising Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama.
Circle Trip means any trip, the ultimate destination of which is the point of origin, but which includes a stop at at least one other point, and which is not made via the same routing in both directions. No more than 2 stopovers may be made in the fare construction. Two stopovers means one stopover in addition to the stop permitted at the outward destination.
Coach means the service on flights listed in the carrier's official general schedules as Aircoach, Air Tourist, Coach, Day Coach, Deluxe Coach, Sky Tourist or Tourist.
Co-Terminal means 2 or more relatively adjacent airports, which for the purpose of these fares, will be considered the same point.
Continental United States means the District of Columbia and all states of the United States other than Alaska and Hawaii.
Contractor means any person who has entered into a contract with a carrier for the purchase of seats for resale to the general public. Days - full calendar days, including Sun./legal holidays; provided that for the purposes of notification the balance of the days upon which notice is dispatched shall not be counted; and that for purposes of determining duration of validity, the balance of the day upon which the ticket is issued or flight commenced shall not be counted.
Demand Scheduling means the service on flights listed in the carrier's official general schedules as demand scheduling.
Dependent - Unless otherwise indicated, dependents means spouse and children of military personnel/U.S. embassy personnel wholly dependent upon such personnel for their livelihood.
DOT Hazardous Materials Regulations means the hazardous materials regulations issued by the materials transportation bureau of the Department of Transportation in Title 49 of the Code of Federal Regulations, Parts 171 through 177 (49 CFR 171-177).
Enlistee means a person traveling between his/her home and an armed forces examining and entrance station for enlistment/induction into the U.S. Department of the Air Force/Army/Navy/Marine Corps/Coast Guard.
Europe means that area comprised of Albania, Algeria, Andorra, Austria, Azores, Belgium, Bulgaria, Canary Islands, Czechoslovakia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, Morocco, The Netherlands, Norway, Poland, Portugal, Rumania, San Marino, Spain, Sweden, Switzerland, Tunisia, Turkey, The United Kingdom, The Union of Soviet Socialist Republics (west of the Urals), Yugoslavia.
Extraterritorial Trip means: A) Any trip which includes transportation (1) via one or more carriers within the area consisting of the Cont. U.S. and Canada, and (2) via commercial air (not including charter services) or military air services to or from any point outside such area. B) A trip between Haw. and LAX/PDX/SFO/SEA and Canada. C) A trip between Haw. and the Cont. U.S.
Flight Coupon - A portion of the passenger's ticket that indicates particular places between which the coupon is good for carriage.
Full Adult Fare means the one-way fares designated by fare class codes F or Y whether specifically published or derived by construction.
Full Normal Fare means any fare, governed by Domestic Fares Rules, Rule 2000, which would be applicable to the transportation to be used.
Gateway - The passenger's first point of arrival or last point of departure in areas l, 2, or 3.
Government Transport Request - (GTR) is a form used for ticket payment and travel authorization for passengers traveling on official business for the federal government by the U.S.
Group is defined as the minimum number of passengers specified in conjunction with the fare as provided for in the applicable fare rules. Less than the minimum number of passenger may not travel at group fares, even upon payment of the minimum number of fares, unless specifically permitted in a given fares rule.
Group Organizer - Any person engaged in organizing groups and/or responsible for the travel arrangements of the group under the terms and conditions of the applicable rule in this tariff except that an air carrier shall not act as a group organizer.
GTR - see Government Transport Request.
IATA - see International Air Transport Association.
IATA Intercarrier Agreement on Passenger Liability means the agreement entered into by members of IATA on October 32, 1995, in order to take action to waive the limitation on recoverable compensatory damages in Article 22 Paragraph 1 of the Warsaw Convention as to claims for death, wounding or other bodily injury of a passenger within the meaning of Article 17 of the convention.
Iberian Peninsula means the area comprising Gibraltar, Portugal (including Azores and Madeira), and Spain (including Canary Islands).
IIA - see IATA Intercarrier Agreement on Passenger Liability.
Immediate Family means spouse, children, step-children, sons-in-law, daughters-in-law, grandchildren, brothers, step-brothers, sisters, step-sisters, brothers-in-law, sisters-in-law, parents, step-parents, fathers-in-law, mothers-in-law, and grandparents.
Inclusive Tour - An officially published tour in which land arrangements are offered at a flat rate. Land arrangements include hotels or other sleeping accommodations, airport transfers, and at least one other tour feature such as car rentals, sightseeing, motor coach trips, or other tourist services. Such official inclusive tours must contain an it number - the code designated on an inclusive tour folder that indicates that the tour has been approved by the ATC/IATA.
Inclusive Tour Fare - Round/circle/open-jaw trip fares offered in conjunction with the purchase of a minimum land package which must be officially designated as an inclusive tour by the ATC/IATA.
Indian Ocean Islands means Comoros, Madagascar, Mauritius, Mayotte, Reunion, and Seychelles.
Indian Subcontinent means the area comprised of Afghanistan, Bangladesh, India, Nepal, Pakistan and Sri Lanka.
Inductee means a person traveling between his/her home and an Armed Forces Examining and Entrance Station for enlistment/induction into the U.S. Dept. of the Air Force/Army/Navy/Marine Corps/Coast Guard.
Interline means any air transportation which involves carriage via two or more carriers using different 2-letter OAG designator.
International Air Transport Association means the World trade association of airlines which operate international services.
International Transportation means any transportation or other services, furnished by any carrier, which are included within the scope of the term international transportation as used in the Convention for the Unification of Certain Rules Relating to International Transportation by Air, signed at Warsaw, October 12, 1929, or such convention as amended, whichever may be applicable to the transportation hereunder, and to which the said convention applies. For the purpose of determining the applicability of the term international transportation.
Jet Aircraft means the following aircraft (and all series thereof); B-727, B-737, MD-80, MD-90, F-28, CRJ.
Leeward Islands means the islands of Angquilla, Antiqua, Barbuda, Montserrat, Nevis, and St. Kitts.
Local Passengers are those who are originating their travel or those who are on a stopover and are continuing their travel.
Maximum Outside Linear Dimensions means the sum of the greatest outside length plus the greatest outside width plus the greatest outside height.
MCO - see "Miscellaneous Charges Order."
MIA - see Agreement on Measures to Implement the IATA Intercarrier Agreement.
Micronesia means the area comprising Guam, Johnston Islands, Marshal Islands, Caroline Islands, Palau Islands, Mariana Islands.
Mid Atlantic Area means the area comprising Bahamas, Barbados, Bermuda, Bolivia, Belize, Cayman islands, Colombia, Costa Rica, Cuba, Dominican republic, Ecuador, El Salvador, French Iguana, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Leeward Islands, Martinique, Netherlands Antilles, Nicaragua, Panama, Peru, Surinam, Trinidad and Tobago, Venezuela, and the Windward Islands.
Middle East means the area comprising Aden, Bahrain, Cyprus, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Muscat and Oman, Qatar, Saudi Arabia, Sudan, Syria, Tracheal, United Arab Emirates, and Yemen.
Military Agencies means departments of the Army, Navy, and Air Force; the Marine Corps, the Coast Guard; the Academies of the Army, Navy, Air Force and Coast Guard; and the National Guard. The Reserve Officer Training Corps is not included.
Military Passenger means military personnel of the U.S. military agencies who are on active duty status or persons who have been discharged from active military service within seven days of the date of travel.
Military Recruit Passenger means a member of one of the U.S. Military Agencies traveling from recruiting/induction station to First Training installation or from first training installation to first duty assignment.
Miscellaneous Charges Order means a document issued by a carrier or its agents requesting issue of an appropriate passenger ticket and baggage check or provision of services to the person named in such document.
National means a person who has the citizenship of a country either by birth or by naturalization.
Netherlands Antilles means the islands of Aruba, Bonaire, and Curio.
North America means that area comprised of the Caribbean area, Canada, Mexico, and the United States, excluding the Canal Zone.
North Central Pacific means all routes between points in Canada/u.s.a. On the one hand and points in area 2 and 3 except points in Africa and the Southwest Pacific, on the other hand via the Pacific Ocean.
Off Peak means the service on flights listed in AS's official general schedules as off-peak.
On-line means air transportation wholly on the same carrier or, in case of substitute service carrier under the same 2-letter OAG designator.
Open-Jaw Trip means travel that is essentially of a round-trip nature except that the outward point of arrival and the inward point of departure are not the same or the outward point of departure and the inward point of arrival are not the same. Open jaws are allowed when the mileage between the open-jaw points is equal to or less than the mileage of the shortest sector flown. The inward point of arrival and the outward point of departure on an open jaw are considered 2 stopovers. Example of open-jaw trip: point 1 to point 2 to point 3 originating flight means the flight(s) from point of origin to the first stopover point as shown on a passengers ticket.
Outward Destination means the point of stopover on the passenger's itinerary to which the highest normal one-way full adult first class or coach fare applies via the passenger's route of movement from passenger's point of origin. When the fares between the passenger's point of origin on the one hand and the first and second points of stopover on the other hand are equal, the outward destination shall be the passenger's last point of stopover.
Portion means the space between 2 consecutive scheduled stops on any given flight; also referred to as a leg.
Prepaid Ticket Advice means the notification that a person in one location has purchased and requested issuance of prepaid transportation to another person in another location.
Proportional Fare - see "Arbitrary".
PTA - see "Prepaid Ticket Advice".
Pre-enlistee means a person traveling between his/her home and an armed forces examining and entrance station/recruiting main station at the direction of a recruiting station/selective service local board.
Pre-inductee means a person traveling between his/her home and an armed forces examining and entrance station/recruiting main station at the direction of a recruiting station/selective service local board.
Propeller Aircraft means the following aircraft (and all series thereof): Aero Commander 500b, Beechcraft 99, BH2 Bell 206a Jet Ranger Helicopter, Boeing-Vertol 107, British Aerospace (Hawker Siddeley) 748, Brittania, Cessna 180, Cessna 185, Cessna 402, Cessna Titan 404, CV-240, CV-340, CV-440, CV-540, CV-580, CV-600, CV-640, DC-3, DC-4, DC-6, DC-7, deHavilland DHC-2, deHavilland DHC-6, deHavilland DHC-7, deHavilland DHC-8, Dornier 328, Electra, Embraer, EMB110, F-27, FH-227, Grumman G-21, Grumman G-73, G-21a Turbo Goose, Handley Page Jetstream, Handley Page HP Herald, L-188, L-749, L-l049, L-1649, M-202, M-404, Nord-262, Nord M-298, Pilatus Porter PC6 350, Pilatus Porter PC6a, PA-18, Piper Aztec, Piper Navajo, Short-Harland SC-7, Short Skyvan, Shorts 330, Sikorsky S-55, Sikorsky S-58-c, Sikorsky S-61, Sikorsky S-62-a, Super Catalina PBY, Swearingen Metro (SA227), Twin Otter Vanguard, Viscount, Westland SR-N5, YS-11, ATR42, Shorts 360.
Propeller Commuter means the service on flights designated in carrier's official general schedule as propeller commuter flights.
Propeller Standard Class means the service provided on all flights operated with propeller aircraft as indicated in carrier's official general schedule.
Rebooking means change in date/time of reservation or other change not requiring ticket reissuance.
Reissue means any change to a validated ticket requiring a replacement ticket be issued, including but not limited to the following: upgrade, downgrade, additional coupons, increase in fare.
Reroute means a change of routing, fare, carriers, class of service, flight, or date from that originally provided for on the ticket. (Not applicable to open tickets.)
Revalidation means any change in reservations of flight which can be made on the ticket with a revalidation sticker/stamp evidencing that it has been officially altered.
Round Trip means any trip, the ultimate destination of which is the point of origin, and which is made via the same routing in both directions. Reservations for all segments of a trip for tickets issued at round trip fares must be confirmed in the same-single-PNR.
Routing means the carrier(s) and/or the cities and/or class of service and/or type of aircraft (jet or propeller) via which transportation is provided between two points.
Scandinavia means the area comprising Denmark, Norway, and Sweden.
Sector - The portion of travel between 2 fare break points as determined in the fare construction. Sectors are made up of one or more segments of legs.
Segment means that part of a journey from a passenger's boarding point to a deplaning point. Each flight coupon represents a segment of a trip.
Single Operation: Transportation to be performed by several successive carriers by air, arrangements for which are made in advance, is regarded as "a single operation" and shall be deemed to be "one undivided transportation" whether one or more tickets or other documents are issued to cover such transportation, and whether or not all such tickets or documents are issued prior to the commencement of such transportation; but this provision shall not be deemed to contain an exclusive definition of transportation which is regarded by the parties as "a single operation". (Also referenced - International Transportation.)
South America means the area comprising Argentina, Bolivia, Brazil, Chili, Columbia, Ecuador, French Guinea, Guyana, Paraguay, Peru, Surinam, Uruguay, and Venezuela.
South East Asia means the area comprising Brunei, Cambodia, China (Peoples Republic of), Guam, Hong Kong, Indonesia, Laos, Malaysia, Mongolian Republic, Myanmar, Philippines, Singapore, Taiwan, Thailand, and Vietnam.
South Pacific means the area comprising of all routes between points in the U.S.A./Canada on the one hand and points in the Southwest Pacific on the other hand via the Pacific Ocean.
Southern Africa means the points within Africa, comprising Botswana, Lesotho, Mozambique, Nanibia-Southwest Africa, South Africa, and Swaziland.
Southwest Pacific means the area comprising Australia, Cook Islands, Fiji Islands, French Polynesia, Gilbert and Elise Islands, Loyalty Islands, New Caledonia, New Herbridges, New Zealand, Papua New Guinea, Samoan Islands, Society Islands, Solomon Islands, Tonga, and the intermediate islands.
Standby Passengers means passengers who will be enplaned on a flight subject to availability of space at departure time and only after all passengers having reservations for such flight and all passengers without reservations but paying fares other than adult standby fares, have been enplaned on such flight.
Stopover means a deliberate interruption of a journey by the passenger, agreed to in advance by AS, at a point between the place of departure and the place of destination.
Substitute Service Flights means a flight operated under an arrangement between Alaska and a carrier which allows the carrier to provide service by flying under the 2-letter OAG designator of Alaska (AS). Alaska has Substitute Service Agreements with carriers as follows:
| Substitute Service Carrier | AS Flights Series |
|---|---|
| American Airlines | 1000-1999 |
| Horizon Air, Inc. | 2000-2999 |
| Continental Airlines | 3000-3199 |
| Peninsula Airways, Inc. | 4200-4349 |
| American Eagle | 4350-4799 |
| Era Aviation, Inc. | 4800-4899 |
| Northwest Airlines | 5000-5999 |
| Big Sky | 6000-6099 |
| Hawaiian Airlines | 6500-6999 |
Tour Conductor is a person at least 18 yr. old who is in charge of and guides a group for the duration of a tour.
Transit Passengers are those onboard a flight at an en route stop, or a connecting passenger with a stopover, to/from other scheduled flights.
Trust Territory means the area comprising the Caroline islands, Mariana Islands and Marshall Islands.
United Kingdom or U.K. means the area comprising England, Scotland, Wales, and Northern Ireland.
United States / United States of America / U.S. / U.S.A. means the 50 federated states and the district of Columbia, Puerto Rico, the Virgin Islands, American Samoa, the Canal Zone, Guam, Midway, and Wake Islands.
U.S. Armed Forces / U.S. Military Agencies means the Department of the Army, Navy, Air Force, Marine Corps, and Coast Guard of the United States of America; the respective academies of the Army, Navy, Air Force and Coast Guard, and does not include the National Guard Bureau or the Reserve Officer Training Corps, or members of the reserves not holding a valid Duty Armed Forces of the United States green identification card.
U.S. Military Personnel - Unless otherwise indicated, refers only to active duty military personnel, and means: 1) Military personnel of the United States military agencies holding a valid active duty armed forces of the United States green identification card, on active duty status and traveling on authorized furlough, leave or pass. 2) Military personnel does not include personnel on temporary duty orders traveling to or from their temporary duty station.
United States Department of Defense means the U.S. Department of the Army, Navy, and Air Force and the U.S. Marine Corps.
U.S. Territories means the overseas territories of the United States of America including: American Samoa, Baker Islands, Guam, Holland Island, Jars Island, Johnston Atoll, Kinsman Reef, Midway Island, Northern Mariana Islands, Pacific Trust Territories, Palmary Island, Panama Canal Zone, Puerto Rico, Saipan, Swains Island, U.S. Virgin islands, and Wake Islands.
Validation means the authorized stamping or writing upon the passenger ticket evidencing that it has been officially issued by the carrier or its authorized agent.
Waitlist means a list, established by an airline, of passengers who are either seeking space on a flight that is sold out, or traveling on a standby basis/standby fare that does not permit boarding a particular flight until all passengers with confirmed reservations have been boarded.
Western Africa means the area comprising Angola, Benin, Burkina Faso, Cameroon, Cape Verde Islands, Central African Republic, Chad, Congo, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Ivory Coast, Liberia, Mali, Mauritania, Niger, Nigeria, Principe, Sao Tome, Senegal, Sierra Leone, Tongo, and Zaire.
Western Hemisphere means the United States of America, Canada, Greenland, Mexico, Central and South America, Bermuda, Bahamas, and the islands of the Caribbean Sea.
Windward Islands means the islands of Caribou, Dominica, Grenada, Mastic, Palm Islands, St. Lucia, St. Vincent, and Union Island.
Rule 10AS - Passports and Visas - Responsibility of Passenger
- Passengers desiring transportation across any international boundary shall be solely responsible for obtaining all necessary travel documents. AS shall not be liable for any aid or information given by any agent or employee to passengers in connection with obtaining such documents.
- Passengers shall pay the applicable fare whenever AS, on Government order, is required to return a passenger to point of origin or elsewhere due to the passenger's inadmissibility into or deportation from a country, whether of transit or of destination.
Rule 20AS - Capacity Limitations
AS may limit the number of passengers carried on any one flight at fares governed by rules making reference hereto. Such fares will not necessarily be available on all flights. The number of seats available on a given flight will be determined by AS's best judgment as to the anticipated total passenger load.
Rule 35AS - Refusal to Transport
AS may refuse to transport, or may remove at any point, any passenger:
- Government Request or Regulations - Whenever such action is necessary to comply with any government regulation, or to comply with any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond its control (including but without limitation, acts of god, force majeure, strikes, civil commotions, embargoes, wars, hostilities or disturbances) actual, threatened, or reported.
- Search of Passenger or Property - who refuses to permit search of his/her person or property for explosives or a concealed, deadly or dangerous weapon or article.
- Proof of Identity - who refuses on request to produce positive identification. AS shall have the right, but not be obliged, to require positive identification of persons purchasing tickets and/or presenting a ticket(s) for the purpose of boarding aircraft.
- Across International Boundaries - who is traveling across any international boundary if:
- The travel documents of such passenger are not in order
- For any reason, such passenger's embarkation from, transit through, or entry into, any country from, through, or to which such passenger desires transportation would be unlawful.
- Comfort and Safety
- Who fails or refuses to comply with AS's rules and regulations.
- In the following categories where in AS's sole judgment refusal or removal may be necessary for the comfort and safety of themselves or other passengers:
- Persons whose conduct is or has been disorderly, abusive, violent belligerent and/ or irrational so as to be a hazard or potential hazard to AS employees or other passenger(s).
- Persons who are barefoot or who have uncovered torsos, except the midriff, which may be uncovered.
- Persons who are unable to sit in the seat with the seatbelt fastened.
- Persons who appear to be intoxicated or under the influence of drugs.
- Persons who have an offensive odor (such as from a draining wound or improper hygiene) or have a contagious disease provided it is not the result of a handicap.
- Persons who wear or have on or about their persons concealed or unconcealed deadly or dangerous weapons; provided, however, that AS will carry passengers who meet the qualifications and conditions established under 49CFR 1544.219.
- Manacled persons in custody of law enforcement personnel or persons who have resisted or may reasonably be believed to be capable of resisting escorts.
- Persons who attempt or have attempted to interfere with any member of the flight crew in the pursuit of their duties.
- Nonambulatory Passengers - Persons who are unable to walk or need the support of another person to walk, but who are otherwise capable of caring for themselves without assistance throughout the flight and persons with impairments or physical disabilities which would cause them to require special attention or assistance from carrier personnel will be accepted for transportation without an attendant subject to the following conditions:
- The passenger must be able to occupy a cabin seat in an upright position. An Orthotic Positioning Device (OPD) may be used if it does not impede any other customer's access to the aisle and the seatbelt can be secured around the person as the primary method of restraint.
- AS will provide or make whatever arrangements are necessary to assist passengers in boarding and deplaning.
- Any expense necessary for outside services will be borne by the passenger.
- Two nonambulatory passengers will not be seated across the aisle from each other in the same seating row and never next to an emergency exit.
- Stretcher Passengers with advance arrangement, stretcher passengers are acceptable for transportation on AS flights within the state of Alaska and flights between Alaska and Seattle or Portland under the following conditions and with some restrictions:
- A medical release health certificate must be provided by the physician.
- Passenger or hospital must provide a Stokes or a Ferno 71 stretcher. These are basket type stretchers that are used for most rescue situations. Both Stokes and the Ferno 71 have heavy duty tubular aluminum frames that are permanently attached to a high density polyethylene shell. The Stokes litter is manufactured by Life Support Inter National, Inc. in Bristol PA.The Ferno 71 litter is manufactured by Ferno-Washington, Inc. in Wilmington, OH. These are the only types of stretchers certified for Alaska Airline flights.
- The stretcher passenger must be accompanied by at least 1 able-bodied attendant approved by the attending physician.
- Any advance arrangements necessary for outside services, such as loading and unloading, or ambulance service will be the responsibility of the passenger. The associated expense will be borne by the passenger .
- Transportation may be refused if booking party cannot provide the name of ambulance service meeting the stretcher on arrival.
- Charges for stretcher service are found in the domestic fare rule tariff, DFR-2.
- Solicitation and Distribution - Passengers are prohibited from soliciting or distributing literature and/or other materials while on board Alaska's aircraft without the prior written consent of Alaska Airlines, Inc. Failure to comply with this provision may result in removal from the aircraft and refusal of future travel.
Rule 50AS - Acceptance of Children
- Accompanied children under 13 years old are accepted for transportation when accompanied on the same flight and in the same compartment by a passenger at least 18 years old or their parent.
- Unaccompanied children - unaccompanied age of child at last birthday via all classes of service:
Under 5 years old: Not accepted under any conditions.
5, 6, 7 Years old:- Accepted for online transportation (nonstop or direct flights only).
8 yr. old through 12 yr. old- Accepted for online transportation (nonstop, direct and connecting flights)
- Accepted for interline transportation only provided space has been confirmed to the first point of stopover or to point where the child is to be met by parent or responsible adult upon deplaning.
13 through 17 yr. old: Accepted without restrictions.
NOTE 1: On-line transfer (any AS designated flight):
- 2 hours or less - AS personnel will transfer
- More than 2 hours - AS will not transfer. Arrangements must be made by the responsible adult for a family member/friend to make the transfer.
NOTE 2: Interline transfer - AS will not transfer unaccompanied children to other airlines. Arrangements must be made by the responsible adult for a family member/friend to make the transfer. Exception 1: via AS, flt. 2000-2999 (Horizon Air), 3200-3274 (PenAir), or flight 4800-4899 (Era Aviation)
- 2 hr. or less - Horizon/Era personnel will transfer children interline.
- More than 2 hr. - Horizon/Era personnel may transfer children interline when connecting 2 hr or more. The reservations department will contact the connecting Horizon Air/ Era Aviation station personnel for final approval.
Exception 2: Alaska will transfer unaccompanied children to connecting flights operated by Northwest Airlines (NW), and Delta Airlines (DL), as well as any international connection (with a maximum connection of six hours).
NOTE 3: Children (5-12 years old) must be brought to the airport of departure by a parent or responsible adult who must remain in the boarding area until the child's flight has departed and who must furnish the carrier with satisfactory evidence that the child will be met by another parent or responsible adult upon deplaning at his/her destination. The child will not be accepted if the flight on which the child holds a reservation is expected to terminate short of or by-pass his/her destination. Exception 1: Unaccompanied children must not be booked on the last connecting flight to destination, or departing between 2100 and 0500, unless it is the only flight of the day - and - there are no weather problems at the destination. - A Guardian Contact Form provided by Alaska Airlines, must be completed and signed by the parent or guardian of a child under the age of 13, and must include the following information:
- The name and phone number of the adult who brings the child to the origin airport
- The name and phone number of the adult who will meet the child at each stopover point and at the destination point. NOTE 1: AS has the right but is not obligated to require identification of the responsible party meeting the child at a transfer point or final destination. NOTE 2: Alaska does not assume any financial or guardianship responsibilities for unaccompanied children beyond those applicable to an adult passenger.
- Children's Fares/Surcharge Fees
- Accompanied children less than 2 years old. For one child less than 2 years old, accompanied by an adult fare-paying passenger at least 15 years old, and not occupying a seat, there is no charge. Note: This rule applies to fare only and not to any other special charges. Each additional child less than 2 years old accompanied by the same passenger who is traveling with the first child less than 2 years old will be charged the same fare as the fare for an adult passenger traveling in the same class of service. Proof of child's age may be requested at time of purchase, check in, and/or boarding.
- Children age 2-12, whether accompanied or unaccompanied, will be charged the same fare as for an adult passenger in the same class of service.
- Escort service for unaccompanied children 5-12 years of age: A USD 75.00 surcharge will apply when a trip consists of a non-stop, direct, or connection itinerary.
- NOTE 1: Via AS flt. 3200-3274 (PenAir), no fee for travel solely on AS 3200-3274 series.
- NOTE 2: Via AS flt. 4800-4899 (Era Aviation), no fee for travel solely on AS 4800-4899 series.
- NOTE 3: One applicable surcharge shall be applied to a maximum of 3 children traveling on the same trip.
- NOTE 4: For international flights (including Canada), the applicable surcharge for escort service also apply.
- NOTE 5: The escort service surcharge is waived for children who have obtained MVP Gold or MVP status.
- For the purpose of this rule, escort services means that AS will provide supervision for the person from the time of boarding until the person is met at the stopover point or destination.
- The age limits referred to in this rule shall be those in effect on the date of commencement of carriage.
- Service Animals trained to provide a service for a person with a disability will be accepted for transportation without charge. AS reserves the right to ask the customer what type of tasks or functions the service animal provides. Service Animals are permitted in the cabin, but may not occupy a seat.
- AS will accept for transportation without charge a properly harnessed Service Animal trained in explosive detection, drug detection, or search and rescue when it is accompanied by its handler. Only one Service Animal is allowed per cabin and the Service Animal is not permitted to occupy a seat. The Service Animal and its handler must be on official duty status which AS may require documentation of. Note: For all other conditions and charges for acceptance of live animals - see DGR rule 190 paragraph E.
Supplemental Medical Oxygen
Alaska Airlines will provide supplemental medical oxygen on our domestic and international flights with at least two (2) business days' advance notice. A nominal fee is charged for this service, with the amount dependent upon the length of your journey. Fees will be collected via credit/debit card only at the time your request is made through our reservations department at 1-800-ALASKAAIR.
Oxygen fees are shown below, based on mileage traveled:
- 0001 to 1250 miles one way $125.00
- 1251 to 2500 miles one way $200.00
- 2501 to 3750 miles one way $275.00
- over 3751 miles one way $350.00
A travel clearance form (issued by our medical screening firm MedAire) is required at check-in, and must be signed by your physician prior to travel.This travel clearance form must verify the need for medical oxygen as well as the rate of flow required per minute, and must remain with you in the aircraft cabin as you travel.
The 2-day advance notice provides the time required to verify the need for and amount of oxygen with the physician and ship the medical oxygen containers to your point of origin.
Alaska Airlines does not provide oxygen for use at ground locations. Travelers need to make further arrangements if medical oxygen is required at departure, connecting, or arrival cities.
For safety reasons, airline staff cannot use the aircraft's emergency oxygen during the flight.
Supplemental medical oxygen service may be arranged for Alaska Airlines flight numbers 001-999 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly. While Horizon Air accepts certain specific Portable Oxygen Concentrators, medical oxygen services are not offered on any Horizon Air flights.
Contact 1-800-ALASKAAIR to request Supplemental Medical Oxygen service.
FAA regulations prohibit the use of a customer's personal oxygen equipment during flight unless it falls under the Portable Oxygen Concentrator (POC) guidelines below.
Portable Oxygen Concentrator
Alaska Airlines and Horizon Air accept AirSep Freestyle and Lifestyle models, Inogen One, Respironics EverGo and SeQual Eclipse oxygen concentrating devices on domestic and international flights. Portable Oxygen Concentrator service may be arranged for Alaska and Horizon flight numbers 001-999 and 2000-2999 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly.
Customers are required to provide their own approved Portable Oxygen Concentrators for use onboard, as Alaska Airlines and Horizon Air do not provide this equipment.
- There is a minimum advance-notice requirement of two (2) business days for us to verify the medical need and number of batteries required with your physician. There is a fee of USD50.00 for this service, payable by credit/debit card only at the time your request is made through our reservations department at 1-800-ALASKAAIR.This service fee helps cover the cost of our medical screening firm, MedAire, to contact your physician, verify the medical need, flow rate (adjusted to pressurized aircraft environments), and to determine the minimum number of batteries required for your specific trip.
MedAire will provide you with a travel clearance certificate outlining the above information, which must be signed by your physician prior to travel. This travel clearance certificate must remain with you in the aircraft cabin as you travel, and a new certificate is required for each new travel reservation.
While Horizon Air accepts the Portable Oxygen Concentrators listed above, medical oxygen services are not offered on any Horizon Air flights.
Contact 1-800-ALASKAAIR to coordinate service for your Portable Oxygen Concentrator.
- Time Limitations: Except to/from Canada. No action shall be maintained for any loss of, or damage to, or any delay in the delivery of, any property or baggage, or on any other claim (excepting only personal injury or death), arising out of or in connection with transportation of, or failure to transport any passenger or property or baggage unless the claim is presented in writing to an office of AS or, in the case of interline transportation, to the carrier alleged to be responsible therefore within 24 hr. After the alleged occurrence of the events giving rise to the claim, and/or notice and proof of loss is presented in writing to an office of AS within 45 days after the alleged occurrence of events giving rise to the claim, and unless the action is initiated within 2 yr. After such alleged occurrence (1 yr. For AS flight series 2000). Any written notification received within 45 days which clearly indicates the nature of the claim is sufficient to meet the requirements for timely notice. Failure to give the above notice shall not be a bar if the claimant can show good cause for his failure to bring the claim within 45 days.
- Overcharge: No claims for overcharge shall be valid and no action shall be maintained thereon more than one year after date of sale of the ticket, unless such claim or action is accompanied by the passenger coupon of said ticket.
- Personal Injury and Death: AS shall avail itself of the limitation of liability provided in the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw October 12, 1929, or provided in the said convention as amended
by the protocol signed at The Hague September 28, 1955. However, AS agrees in accordance with article 22(1) of the Convention for the Unification of Certain Rules Relating to International Transportation by Air signed at Warsaw October 12, 1929 or, where applicable, the convention as amended by the protocol signed at the Hague on 28 September 1955 ("The Convention") that, as to all international carriage or transportation hereunder as defined in the convention:
- The carrier shall not invoke the limitation of liability in article 22(1) of the convention as to any claim for recoverable compensatory damages arising under article 17 of the convention.
- The carrier shall not avail itself of any defense under article 20(1) of the convention with respect to that portion of such claim which does not exceed 100,000 Special Drawing Rights ("SDRs").
- Except as otherwise provided in paragraphs 1 and 2 hereof, the carrier reserves all defenses available under the convention to such claims. With respect to third parties, the carrier reserves all rights of recourse against any other person, including without limitation, rights of contribution and indemnity.
- The carrier agrees that subject to applicable law recoverable compensatory damages for such claims may be determined by reference to the law of the domicile or permanent residence of the passenger.
Rule 55AS - Service Animals / to Detect Explosives / For Search and Rescue
Note: Guide/Service dogs that meet the State of Hawaii entry requirements may accompany a traveler with a disability to/from Hawaii without Quarantine. Emotional Support animals that do not fall into the State of Hawaii Department of Agriculture definitions of a guide or service dog will not be allowed to travel.
