Section I - General Rules

Rule 50AS - Preplanned Oxygen Service

  1. Supplemental Medical Oxygen
    1. Alaska Airlines will provide supplemental medical oxygen on flights within the State of Alaska and between the State of Alaska and Seattle, WA or Portland, OR with at least 48 hours' advance notice. Supplemental medical oxygen service is not available on other Alaska Airlines routes or on Horizon Air and may not be available on flights operated by our codeshare partners.
    2. Once travel plans are confirmed, please contact Alaska Airlines Reservations Department at (1-800-252-7522) (TTY 1-800-682-2221) to make arrangements for supplemental medical oxygen service. A representative from the provider of this service, Aviation Mobility, will contact you soon thereafter to arrange payment.
    3. A completed Physician's Consent Form must be presented at check-in. This form is available without charge on our website. It must be printed and signed by your physician on his/her letterhead. The consent form must clearly state that you require medical oxygen during your flight and specify the rate of flow required per minute.
      1. You must keep the Physician's Consent Form on your person at all times during your journey.
      2. You must obtain a new Physician's Consent From whenever your health changes in such a way that affects your need for supplemental oxygen while traveling by plane.
    4. We require 48 hours' advance notice in order to verify your Consent Form and to ship the medical oxygen containers to your point of origin. We do not provide bottled medical oxygen for use at ground locations. Please make your own arrangements if you require medical oxygen prior to departure, during connection intervals, or at your arrival city.
    5. For safety reasons, passengers cannot rely on the use of the aircraft's emergency oxygen for therapeutic use during the flight.
    6. FAA regulations prohibit the use of personal oxygen equipment during flight unless it falls under the Portable Oxygen Concentrator (POC) guidelines below.
    7. To comply with Safety Regulations, customers using supplemental medical oxygen will be seated in a seat closest to the window and may not occupy the emergency exit or the bulkhead rows (oxygen tanks must be stored under seat in front of the passenger).
  2. Portable Oxygen Concentrator (POC)
    1. Alaska Airlines and Horizon Air accept the following "approved" oxygen concentrating devices on domestic and international flights:
      1. AirSep Freestyle
      2. AirSep Lifestyle
      3. Inogen One
      4. Respironics EverGo
      5. SeQual Eclipse
      6. Delphi Medical Systems' RS-00400
      7. Invacare Corporation's XPO2
    2. Portable Oxygen Concentrator service may be arranged for Alaska Airlines and Horizon Air flight numbers 001-999 and 2000-2999 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly.
    3. A completed Physician's Consent Form must be presented at check-in. This form is available without charge on our website. It must be printed and signed by your physician on his/her letterhead. The consent form must clearly state that you require medical oxygen during your flight and specify the rate of flow required per minute.
      1. You must keep the Physician's Consent Form on your person at all times during your journey.
      2. You must obtain a new Physician's Consent From whenever your health changes in such a way that affects your need for supplemental oxygen while traveling by plane.
    4. You must provide and know how to use rented or owned Portable Oxygen Concentrators that are "approved" for use onboard, as Alaska Airlines and Horizon Air do not provide this equipment.
      1. You are welcome to bring your personal POC or rent from a provider of your choice, however we recommend our preferred POC vendor, Aviation Mobility. To arrange rental service with Aviation Mobility, please contact them at directly at 1-877-365-9711.
      2. Other POC brands and models may be carried in the cabin with the batteries removed, if they meet the carry-on size and weight requirements.
    5. If you wish to use a POC, you must ensure that you have ample, fully charged batteries to power the POC for the duration of the flight and ground connection time where the POC is planned to be used (per manufacturer's recommendation), plus one additional battery for unanticipated delays.
      1. You must ensure that all extra batteries are properly protected from short-circuiting by having recessed battery terminals or by packaging the batteries so they do not contact metal objects, including the terminals of other batteries.
      2. Alaska Airlines and Horizon Air do not have electrical power or spare batteries available for customers use onboard our aircraft.
    6. While it is not necessary to provide advance notice that you will be using a POC, we strongly recommend that you give us 48 hours' advance notice. Letting us know in advance will generally result in a smoother trip. Once your travel plans are confirmed, please contact Alaska Airlines or Horizon Air Reservations Department so we may document your reservation that you will be using your "approved" POC during your flight.
    7. To comply with Safety Regulations, customers using a POC will be seated in a seat closest to the window and may not occupy the emergency exit or the bulkhead rows (unit must be stored under seat in front of the passenger).

    If you have questions regarding POC usage, please contact Alaska Airlines or Horizon Air Reservations at 1-800-ALASKAAIR (TTY 1-800-682-2221) for assistance.

Rule 55AS - Liability of Carriers

  1. Successive Carriers - Carriage to be performed under one ticket or under a ticket and any conjunction ticket issued in connection therewith by several successive carriers is regarded as a single operation.
  2. Laws and Provisions Applicable:
      1. The carrier shall avail itself of the limitations of liability provided in the Montreal Convention and the Warsaw Convention, whichever applies. However, the carrier agrees in accordance with Article 22(1) of the Warsaw Convention, as amended by the Hague Protocol that, as to all international carriage or transportation subject to the Warsaw Covention:
        1. The carrier shall not invoke the limitation of liability in Article 22(1) of the convention as to any claim for recoverable compensatory damages arising under Article 17 of the Convention.
        2. The carrier shall not avail itself of any defense under Article 20(1) of the Convention with respect to that portion of such claim which does not exceed 100,000 Special Drawing Rights ("SDRs").
        3. Except as otherwise provided in paragraphs (i) and (ii) hereof, the Carrier reserves all defenses available under the Convention to such claims. With respect to third parties, the carrier reserves all rights of recourse against any other person, including without limitation, rights of contribution and indemnity.
        4. The Carrier agrees that subject to applicable law recoverable compensatory damages for such claims may be determined by reference to the law of the domicile or permanent residence of the passenger.
      2. Except as provided in subparagraph (1)(a) above, carriage hereunder is subject to the rules and limitations relating to liability established by the Montreal Convention or the Warsaw Convention, whichever applies, unless such carriage is not international carriage as defined by the convention. In the international carriage, the liability of the carrier for each passenger is limited to the sum of 125,000 French gold Francs.
      3. For the purpose of international carriage governed by the Montreal Convention, the liability rules set out in the Montreal Convention are fully incporated herein and shall supersede and prevail over any provisions of this tariff which may be inconsistent with those rules.
  3. Limitation of Liability: Except as the Montreal Convention or Warsaw Convention, whichever applies, other applicable law may otherwise require:
    1. Carrier is not liable for any death, injury, delay, loss, or other damage of whatsoever nature (hereinafter in this tariff collectively referred to as "damage") to passengers or unchecked baggage arising out of or in connection with carriage or other services performed by carrier incidental thereto, assistance rendered to the passenger by carrier's employees in loading, unloading, or transshipping baggage shall be considered as gratuitous service to the passenger. Carrier is not liable for damage to such unchecked baggage incurred during, or as a result of such service, irrespective of the negligence of carrier's employees.
    2. Carrier is not liable for any damage directly and solely arising out of its compliance with any laws, government regulations, orders, or requirements or from failure of passenger to comply with same, or out of any cause beyond carrier's control.
      1. Any liability of carrier for loss of, damage to, or delay in delivery of checked baggage is limited to 250 French gold francs (approximately USD 20.00/CAD 30.00) per kilogram in the case of checked baggage, and 5000 French gold francs (approximately USD 400.00) per passenger in the case of unchecked baggage or other property, unless a higher value is declared in advance and additional charges are paid pursuant to carrier's regulations. In that event, the liability of the carrier shall be limited to such higher declared value. In no case shall the carrier's liability exceed the actual loss suffered by the passenger. All claims are subject to proof of amount of loss.
      2. For purposes of determining liability under the convention with respect to checked baggage, the weight of each piece shall be deemed to be 32 kilograms (70 pounds), unless otherwise stated on the baggage check.
      3. Any failure to enforce the maximum limitations of liability shall not be construed as a total waiver of the right to limit liability at an amount higher than that set forth in the applicable tariff, nor in any way affect the validity of this provision.
      1. In any event liability of carrier for delay of a passenger shall not exceed 125,000 French gold francs, or its equivalent.
      2. Except as otherwise provided in paragraph (B)(1)(a) hereof, liability of carrier for death or injury shall not exceed 125,000 French gold francs, or its equivalent.
  4. Time Limitations on Claims and Actions
    1. (1) No action shall be maintained for any loss of, or damage to, or any delay in the delivery of, any property or baggage, or on any other claim (excepting only personal injury or death), arising out of or in connection with transportation of, or failure to transport any passenger or property or baggage unless the claim is presented to an office of AS or, in the case of interline transportation, to the carrier alleged to be responsible therefore immediately after discovery or at the latest, within 7 days from the date of receipt of checked luggage. In the case of delay, the complaint must be made at the latest within twenty-one days from the date on which the baggage has been returned. After the alleged occurrence of the events giving rise to the claim, and/or notice and proof of loss is presented in writing to an office of AS within 45 days after the alleged occurrence of the events giving rise to the claim, and unless the action is initiated within 2 yr. After such alleged occurrence (1 yr. For AS flight series 2000). Any written notification received within 45 days after which clearly indicates the nature of the claim is sufficient to meet the requirements for timely notice. Failure to give the above notice shall not be a bar if the claimant can show good cause for his failure to bring the claim within 45 days.
    2. Any right to damages against carrier shall be extinguished unless an action is brought within two years reckoned from the date of arrival at the destination, or from the date on which the aircraft ought to have arrived, or from the date on which the carriage stopped. No claims for overcharge shall be valid and no action shall be maintained thereon more than one year after date of sale of the ticket, unless such claim or action is accompanied by the passenger coupon of said ticket.
  5. Overriding Law: In so far as any provision contained or referred to in the ticket or in this tariff may be contrary to a law, international treaty, government regulation, order or requirement which severally cannot be waived by agreement of the parties, such provisions shall remain applicable and be considered as part of the contract of carriage to the extent only that such provision is not contrary thereto. The invalidity of any provision shall not affect any other part.
  6. Modification and Waiver: No agent, servant, or representative of carrier has authority to alter, modify, or waive any provisions of the contract of carriage of this tariff.