Portable Oxygen Concentrator (POC)
- Alaska Airlines and Horizon Air accept the following "approved" oxygen concentrating devices on domestic and international flights:
- AirSep Freestyle
- AirSep Lifestyle
- Inogen One
- Respironics EverGo
- SeQual Eclipse
- Delphi Medical Systems' RS-00400
- Invacare Corporation's XPO2
- Portable Oxygen Concentrator service may be arranged for Alaska Airlines and Horizon Air flight numbers 001-999 and 2000-2999 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly.
- A completed Physician's Consent Form must be presented at check-in. This form is available without charge on our website. It must be printed and signed by your physician on his/her letterhead. The consent form must clearly state that you require medical oxygen during your flight and specify the rate of flow required per minute.
- You must keep the Physician's Consent Form on your person at all times during your journey.
- You must obtain a new Physician's Consent From whenever your health changes in such a way that affects your need for supplemental oxygen while traveling by plane.
- You must provide and know how to use rented or owned Portable Oxygen Concentrators that are "approved" for use onboard, as Alaska Airlines and Horizon Air do not provide this equipment.
- You are welcome to bring your personal POC or rent from a provider of your choice, however we recommend our preferred POC vendor, Aviation Mobility. To arrange rental service with Aviation Mobility, please contact them at directly at 1-877-365-9711.
- Other POC brands and models may be carried in the cabin with the batteries removed, if they meet the carry-on size and weight requirements.
- If you wish to use a POC, you must ensure that you have ample, fully charged batteries to power the POC for the duration of the flight and ground connection time where the POC is planned to be used (per manufacturer's recommendation), plus one additional battery for unanticipated delays.
- You must ensure that all extra batteries are properly protected from short-circuiting by having recessed battery terminals or by packaging the batteries so they do not contact metal objects, including the terminals of other batteries.
- Alaska Airlines and Horizon Air do not have electrical power or spare batteries available for customers use onboard our aircraft.
- While it is not necessary to provide advance notice that you will be using a POC, we strongly recommend that you give us 48 hours' advance notice. Letting us know in advance will generally result in a smoother trip. Once your travel plans are confirmed, please contact Alaska Airlines or Horizon Air Reservations Department so we may document your reservation that you will be using your "approved" POC during your flight.
- To comply with Safety Regulations, customers using a POC will be seated in a seat closest to the window and may not occupy the emergency exit or the bulkhead rows (unit must be stored under seat in front of the passenger).
If you have questions regarding POC usage, please contact Alaska Airlines or Horizon Air Reservations at 1-800-ALASKAAIR (TTY 1-800-682-2221) for assistance.