Section I - General Rules

Revised: August 26, 2010
Previous versions

Rule 50AS - Preplanned Oxygen Service

Supplemental Medical Oxygen
1. Alaska Airlines will provide supplemental medical oxygen on flights within the State of Alaska and between the State of Alaska and Seattle, WA or Portland, OR with at least 48 hours' advance notice. Supplemental medical oxygen service is not available on other Alaska Airlines routes or on Horizon Air and may not be available on flights operated by our codeshare partners.
2. Once travel plans are confirmed, please contact Alaska Airlines Reservations Department at (1-800-252-7522) (TTY 1-800-682-2221) to make arrangements for supplemental medical oxygen service. A representative from the provider of this service, Aviation Mobility, will contact you soon thereafter to arrange payment.
3. A completed Physician's Consent Form must be presented at check-in. This form is available without charge on our website. It must be printed and signed by your physician on his/her letterhead. The consent form must clearly state that you require medical oxygen during your flight and specify the rate of flow required per minute.
  1. You must keep the Physician's Consent Form on your person at all times during your journey.
  2. You must obtain a new Physician's Consent From whenever your health changes in such a way that affects your need for supplemental oxygen while traveling by plane.
4. We require 48 hours' advance notice in order to verify your Consent Form and to ship the medical oxygen containers to your point of origin. We do not provide bottled medical oxygen for use at ground locations. Please make your own arrangements if you require medical oxygen prior to departure, during connection intervals, or at your arrival city.
5. For safety reasons, passengers cannot rely on the use of the aircraft's emergency oxygen for therapeutic use during the flight.
6. FAA regulations prohibit the use of personal oxygen equipment during flight unless it falls under the Portable Oxygen Concentrator (POC) guidelines below.
7. To comply with Safety Regulations, customers using supplemental medical oxygen will be seated in a seat closest to the window and may not occupy the emergency exit or the bulkhead rows (oxygen tanks must be stored under seat in front of the passenger).
Portable Oxygen Concentrator (POC)
1. Alaska Airlines accepts the following "approved" oxygen concentrating devices on domestic and international flights:
  1. AirSep Freestyle
  2. AirSep Lifestyle
  3. Inogen One
  4. Inogen One-G2
  5. Respironics EverGo
  6. SeQual Eclipse Model 1000
  7. SeQual Eclipse Model 1000A
  8. SeQual Eclipse Model 1000B
  9. Delphi Medical Systems' RS 00400
  10. International Biophysics LifeChoice
  11. Invacare Corporation's XPO2
2. Portable Oxygen Concentrator service may be arranged for Alaska Airlines flights 001-999, 2000-2999 and 3450-3499 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly.
3. A completed Physician's Consent Form must be presented at check-in. This form is available without charge on our website. It must be printed and signed by your physician on his/her letterhead. The consent form must clearly state that you require medical oxygen during your flight and specify the rate of flow required per minute.
  1. You must keep the Physician's Consent Form on your person at all times during your journey.
  2. You must obtain a new Physician's Consent From whenever your health changes in such a way that affects your need for supplemental oxygen while traveling by plane.
4. You must provide and know how to use rented or owned Portable Oxygen Concentrators that are "approved" for use onboard, as Alaska Airlines does not provide this equipment.
  1. You are welcome to bring your personal POC or rent from a provider of your choice, however we recommend our preferred POC vendor, Aviation Mobility. To arrange rental service with Aviation Mobility, please contact them at directly at 1-877-365-9711.
  2. Other POC brands and models may be carried in the cabin with the batteries removed, if they meet the carry-on size and weight requirements.
5. If you wish to use a POC, you must ensure that you have ample, fully charged batteries to power the POC for the duration of the flight and ground connection time where the POC is planned to be used (per manufacturer's recommendation), plus one additional battery for unanticipated delays.
  1. You must ensure that all extra batteries are properly protected from short-circuiting by having recessed battery terminals or by packaging the batteries so they do not contact metal objects, including the terminals of other batteries.
  2. Alaska Airlines does not have electrical power or spare batteries available for customers use onboard our aircraft.
6. While it is not necessary to provide advance notice that you will be using a POC, we strongly recommend that you give us 48 hours' advance notice. Letting us know in advance will generally result in a smoother trip. Once your travel plans are confirmed, please contact Alaska Airlines Reservations so we may document your reservation that you will be using your "approved" POC during your flight.
7. To comply with Safety Regulations, customers using a POC will be seated in a seat closest to the window and may not occupy the emergency exit or the bulkhead rows (unit must be stored under seat in front of the passenger).
If you have questions regarding POC usage, please contact Alaska Airlines or Horizon Air Reservations at 1-800-252-7522 (TTY 1-800-682-2221) for assistance.

Rule 55AS - Liability of Carriers

Successive Carriers - Carriage to be performed under one ticket or under a ticket and any conjunction ticket issued in connection therewith by several successive carriers is regarded as a single operation.
Laws and Provisions Applicable:
1. 1. The carrier shall avail itself of the limitations of liability provided in the Montreal Convention and the Warsaw Convention, whichever applies. However, the carrier agrees, as to all international carriage or transportation subject to the Warsaw Convention or Montreal Convention:
    1. The carrier shall not invoke the limitation of liability in Articles 20 and 22(1) of the Warsaw convention or Article 20 of the Montreal Convention as to any claim for recoverable compensatory damages arising under Article 17 of either Convention.
    2. The carrier shall not avail itself of any exoneration defense under the Montreal or Warsaw Convention with respect to that portion of such claim for death or bodily injury of a passenger which does not exceed 113,100 Special Drawing Rights ("SDRs").
    3. Except as otherwise provided in paragraphs (i) and (ii) hereof, the Carrier reserves all defenses available under the applicable Convention to such claims. With respect to third parties, the carrier reserves all rights of recourse against any other person, including without limitation, rights of contribution and indemnity.
    4. The Carrier agrees that subject to applicable law recoverable compensatory damages for such claims may be determined by reference to the law of the domicile or permanent residence of the passenger.
The carrier shall be liable for damage occasioned by the delay in the carriage of passengers by air, as provided in the following paragraphs:
1. The carrier shall not be liable if it proves that it and its servants and agents took all measures that could reasonably be required to avoid the damage, or that it was impossible for it or them to take such measures.
2. Airport, air traffic control, security, and other facilities or personnel, whether public or private, not under the control and direction of the carrier are not servants or agents of the carrier, and the carrier is not liable to the extent the delay is caused by these kinds of facilities or personnel.
3. Damages occasioned by delay are subject to the terms, limitations and defenses set forth in the Warsaw Convention and the Montreal Convention, whichever may apply. They include foreseeable compensatory damage sustained by a passenger and do not include mental injury damages.
4. The carrier reserves all defenses and limitations available under the Warsaw Convention or the Montreal Convention, whichever may appply, to claims for damage occasioned by delay.
Limitation of Liability: Except as the Montreal Convention or Warsaw Convention, whichever applies, or other applicable law may otherwise require:
1. Carrier is not liable for any death, injury, delay, loss, or other damage of whatsoever nature (hereinafter in this tariff collectively referred to as "damage") to passengers or unchecked baggage arising out of or in connection with carriage or other services performed by carrier incidental thereto, assistance rendered to the passenger by carrier's employees in loading, unloading, or transshipping baggage shall be considered as gratuitous service to the passenger. Carrier is not liable for damage to such unchecked baggage incurred during, or as a result of such service, irrespective of the negligence of carrier's employees or agents.
2. Carrier is not liable for any damage directly and solely arising out of its compliance with any laws, government regulations, orders, or requirements or from failure of passenger to comply with same, or out of any cause beyond carrier's control.
3. 1. Any liability of carrier for loss of, damage to, or delay in delivery of checked baggage subject to the Warsaw Convention is limited to 250 French gold francs (approximately USD 20.00/CAD 30.00) per kilogram in the case of checked baggage, and 5000 French gold francs (approximately USD 400.00) per passenger in the case of unchecked baggage or other property, unless a higher value is declared in advance and additional charges are paid pursuant to carrier's regulations. In that event, the liability of the carrier shall be limited to such higher declared value. In no case shall the carrier's liability exceed the actual loss suffered by the passenger. All claims are subject to proof of amount of loss.
  2. For purposes of determining liability under the convention with respect to checked baggage, the weight of each piece shall be deemed to be 32 kilograms (70 pounds), unless otherwise stated on the baggage check.
  3. Any failure to enforce the maximum limitations of liability shall not be construed as a total waiver of the right to limit liability at an amount higher than that set forth in the applicable tariff, nor in any way affect the validity of this provision.
4. 1. The carrier's liability for loss of, damage to, or delay in delivery of checked or unchecked baggage, subject to the Montreal Convention or Warsaw Convention, is limited to provable damages of 1,131 Special Drawing Rights, per passenger, unless a higher value is declared in advance and additional charges are paid pursuant to the carrier's regulations. In that event, the liability of the carrier shall be limited to such higher declared value, except that the higher declared value should not apply to those excluded items set forth in Rule 116 (Acceptance of Baggage - General) included in checked baggage or otherwise delivered to the custody of the carrier with or without the carrier's knowledge. In no case shall the carrier's liability exceed the actual loss suffered by the passenger. All claims are subject to proof of amount of loss and proof of loss shall be determined by the documented original purchase price less the applicable depreciation for prior usage.
  2. For purposes of determining liability under the applicable Convention with respect to checked baggage, the weight of each piece of checked baggage shall be deemed to be 32 kilograms (70 pounds), unless otherwise stated on the baggage check.
  3. In the event of delivery to the passenger of part, but not all of his checked baggage or in the event of damage or loss to part, but not all, of his baggage the liability of the carrier with respect to the undelivered, damaged or lost portion shall be reduced proportionately on the basis of weight not withstanding the actual value of the undelivered, damaged, or lost portion.
  4. In the event of delay in delivery of checked luggage, the carrier will pay interim expense in accordance with its interim policy
  5. Any failure to enforce the maximum limitations of liability shall not be construed as a total waiver of the right to limit liability at an amount higher than that set forth in the applicable tariff, nor in any way affect the validity of this provision.
Time Limitations on Claims and Actions
1. (1) No action shall be maintained for any loss of, or damage to, or any delay in the delivery of, any property or baggage, or on any other claim (excepting only personal injury or death), arising out of or in connection with transportation of, or failure to transport any passenger or property or baggage unless the claim is presented to an office of AS or, in the case of interline transportation, to the carrier alleged to be responsible therefore immediately after discovery or at the latest, within 7 days from the date of receipt of checked luggage. In the case of delay, the complaint must be made at the latest within twenty-one days from the date on which the baggage has been returned. After the alleged occurrence of the events giving rise to the claim, and/or notice and proof of loss is presented in writing to an office of AS within 45 days after the alleged occurrence of the events giving rise to the claim, and unless the action is initiated within 2 yr. After such alleged occurrence (1 year For AS flight series 2000). Any written notification received within 45 days after which clearly indicates the nature of the claim is sufficient to meet the requirements for timely notice. Failure to give the above notice shall not be a bar if the claimant can show good cause for his failure to bring the claim within 45 days.
2. Any right to damages against carrier shall be extinguished unless an action is brought within two years reckoned from the date of arrival at the destination, or from the date on which the aircraft ought to have arrived, or from the date on which the carriage stopped. No claims for overcharge shall be valid and no action shall be maintained thereon more than one year after date of sale of the ticket, unless such claim or action is accompanied by the passenger coupon of said ticket.
Overriding Law: In so far as any provision contained or referred to in the ticket or in this tariff may be contrary to a law, international treaty, government regulation, order or requirement which severally cannot be waived by agreement of the parties, such provisions shall remain applicable and be considered as part of the contract of carriage to the extent only that such provision is not contrary thereto. The invalidity of any provision shall not affect any other part. Modification and Waiver: No agent, servant, or representative of carrier has authority to alter, modify, or waive any provisions of the contract of carriage of this tariff.