Section I - General Rules

Revised: November 2, 2010
Previous versions

Rule 80AS - Revised Routings, Failure to Carry and Missed Connections

1. Liability of Carrier: Except to the extent provided in paragraph (B) of this rule, AS shall not be liable for failing to operate any flight according to schedule or for changing the schedule of any flight, with or without notice to the passenger. This exclusion from liability includes actual and consequential damages.
2. Options of Passengers: The provisions of this rule apply only to passengers who have a valid ticket reflecting a confirmed reservation on a flight affected by a Schedule Irregularity.
3. Definitions: Schedule Irregularity means:.
   1. Delay in scheduled departure or arrival of flight resulting in a misconnection, or
   2. Flight cancellation, omission of a scheduled stop, or any other delay or interruption in the scheduled operation of an Alaska flight, or
   3. Substitution of equipment or a different class of service, or
   4. Schedule changes which require rerouting of the passenger at departure time of the original flight. Exception: Schedule irregularity does not include force majeure events as defined in Para. G.).
4. Carrier Options for Schedule Irregularity:
   1. For Local Passengers:
      1. Transport passenger to his/her destination or next ticketed stopover point on another AS flight (without stopover) on which space is available in the same or higher class of service than reflected on the passenger's ticket at no additional charge;
      2. If acceptable to the passenger, provide transportation to his/her destination or next ticketed stopover point on another airline's direct flight in the same or higher class of service than reflected on the passenger's ticket at no additional charge in the same or higher class of service than reflected on the passenger ticket at no additional charge; or
      3. Refund the unused portion of the ticket in accordance with Rule 90 (involuntary refunds).
   2. For Transit Passengers Connecting From an Alaska Flight:
      1. Transport passenger to his/her destination or next ticketed stopover point on another AS flight (without stopover) on which space is available in the same or higher class of service than reflected on the passenger's ticket at no additional charge;
      2. If acceptable to the passenger, provide transportation to his/her destination or next ticketed stopover point on another airline's direct flight in the same or higher class of service than reflected on the passenger's ticket at no additional charge in the same or higher class of service than reflected on the passenger ticket at no additional charge; or
      3. If on the outbound leg, return passenger to city of origin and refund the entire ticket to the original form of payment. If on the return leg, refund unused portions of the ticket in accordance with Rule 90.
   3. For Transit Passengers Connection from Another Carrier's Flight:
      1. Transport passenger to his/her destination or next ticketed stopover point on another AS flight (without stopover) on which space is available in the same or higher class of service than reflected on the passenger's ticket at no additional charge;
      2. If acceptable to the passenger, provide transportation to destination or next ticketed stopover point on another airline's direct flight in the same or higher class of service than reflected on the passenger ticket at no additional charge; or
      3. If on the outbound leg, return passenger to city of origin and refund the entire ticket to the original form of payment. If on the return leg, refund unused portions of the ticket in accordance with Rule 90.
5. Change in Schedule: When a ticketed, confirmed passenger will be delayed because of a change in AS's schedule as defined in rule 1AS, Alaska will arrange to:
   1. Transport passenger to his/her destination or next ticketed stopover point on another AS flight (without stopover) on which space is available in the same or higher class of service than reflected on the passenger's ticket at no additional charge; or
   2. Refund according to Rule 90 (Refunds) Exception 1: When an AS schedule results in the cancellation of all AS service between two cities, AS will reroute passengers holding confirmed reservations on AS between such cities over the lines of one or more other carriers at no additional cost to the passenger. Exception 2: Change in schedule does not include force majeure events as defined in Rule 80 (G).
6. Passengers Rerouted by Other Airlines: When passengers are involuntarily rerouted on AS by other airlines, AS will have no obligation to accept another airline's ticket which does not reflect a confirmed reservation on AS, unless the issuing airline reissues the ticket for any changes in routing. In the event such carrier is not available to do so, AS reserves the right to reroute the passenger only over its own lines between the points named on the original ticket. Note: Notwithstanding the provisions of this paragraph, AS will not accept tickets issued on the ticket stock of a carrier who voluntarily or involuntarily has become the subject of bankruptcy proceedings or who is in substantial default of its interline obligations, except under the following condition: Tickets issued or revalidated on the defaulting carrier's stock prior to the date of filing of the bankruptcy petition or the date of default will be accepted over the segments where AS is shown as the carrier, on a space-available basis.
7. AS may, in the event of a Force Majeure Event, without notice, cancel, terminate, divert, postpone, or delay any flight or the right of carriage or reservation of traffic accommodations and determine if any departure or landing should be made, without any liability except to refund in the original form of payment in accordance with involuntary refund rules any unused portion of the ticket. As used in this rule "force majeure event" means:
   1. Any conditions beyond AS's control (including, but without limitation, meteorological conditions, acts of god, riots, civil commotion, embargoes, wars, hostilities, disturbances, or unsettled international conditions), actual, threatened or reported or because of any delay, demand, circumstances or requirement due, directly or indirectly, to such condition; or
   2. Any strike, work stoppage, slowdown, lockout or any other labor-related dispute involving or affecting AS's service; or
   3. Any government regulation, demand, or requirement; or
   4. Any shortage of labor, fuel, or facilities of AS or others' or
   5. Any fact not reasonably foreseen anticipated or predicted by AS.
8. The provision of services in addition to those specifically set forth in this rule to all or some passengers shall not be constructed as a waiver of AS's rights. Neither shall any delay on the part of as in exercising or enforcing its rights under this rule be constructed as a waiver of such rights.
9. Rerouting Changes Requested by Passenger
   1. AS will reroute at a passenger's request upon presentation of the ticket or portion thereof then held by the passenger, however, as shall be required to exchange/reroute only between points on the original ticket which it serves.
   2. Endorsement for purpose of rerouting: AS will endorse the ticket, or portion thereof, then held by the passenger for the purpose of rerouting if the request is made at least three hours prior to the scheduled departure of the flight on which the passenger holds a reservation.
   3. Fare applicable to rerouting or change in destination.
      1. Passengers may request that the routing and/or ultimate destination designated on his/her ticket be changed in accordance with paragraph (C)(2) below, provided that after transportation has commenced, a one-way ticket will not be converted into a round-trip, circle-trip, or open-jaw trip ticket.
      2. The fare and charges applicable to reroutes or changes to ultimate destination at the passenger's request prior to arrival at the destination named in the ticket shall be determined by reference to the fare rules that govern the ticket. Any difference between the fare and charges so applicable and the fare and charges applicable to the original ticket issued to the passenger will be collected from or refunded to the passenger, in accordance with the applicable fare rules. Note: The applicable fare and charges will be those in effect on the date the rerouting or change in ultimate destination is entered on the passenger's ticket.

Rule 86AS - Default Protection Plan - Special Conditions

Notwithstanding any other rule, upon notice of default pursuant to the Air Traffic Conference Default Protection Plan (DPP) Agreements (CAB 27010-All and 28674) approved by the CAB in Order 82-3-46, as will accept revenue passengers of a "default carrier" holding "traffic documents" as defined in the DPP subject to the following conditions:

1. Acceptance for transportation will be on AS's route system only, between the points named in a given flight coupon of the default carrier.
2. Transportation will be on a standby basis only and subject to the accommodation of all ticketed passengers whether or not they hold reserved space.
3. Travel restrictions applicable to the traffic documents of the default carrier shall apply.
4. Traffic documents of the default carrier will be honored no later than twelve months from the date validated.
5. No traffic document, or portion thereof, of the default carrier will be refunded under any circumstance.