Section I - General Rules
Rule 80AS - Revised Routings, Failure to Carry and Missed Connections
- Liability of Carrier: Except to the extent provided in paragraph (B) of this rule, as shall not be liable for failing to operate any flight according to schedule or for changing the schedule of any flight, with or without notice to the passenger. This exclusion from liability includes actual and consequential damages.
- Options of Passengers: The provisions of this rule apply only to passengers who have a valid ticket, reflecting a confirmed reservation on a flight which he/she does not use due to schedule irregularity.
- Definitions: For the purpose of this rule, the following terms have the meaning indicated below.
- Comparable Air Transportation--means transportation provided by air carriers or foreign air carriers holding certificates of public convenience and necessity or foreign permits issued by the department of transportation.
- Connecting Point--means a point to which a passenger holds or held confirmed space on a flight of one carrier and out of which the passenger holds or held confirmed space on a flight of the same or another carrier. All airports through which a city is served by any carrier shall be deemed to be a single connecting point when the receiving carrier has confirmed
reservations to the delivering carrier.
- Delivering Carrier--meaning a carrier on whose flight a passenger holds or
held confirmed space to a connecting point.
- Misconnection--occurs at a connecting point when a passenger holding
confirmed space on an original receiving carrier is unable to use such confirmed space because the delivering carrier was unable to deliver him/her to the connecting point in time to connect with such receiving carrier's flight. Note: The same rules regarding delivering and receiving carriers responsibility apply at the subsequent points(s) of misconnection as would apply at the point of original misconnection.
- New Receiving Carrier(s)--means a carrier or combination of carriers, other than the original receiving carrier(s), operating between the point of misconnection and the destination or next point of stopover or connecting point shown on the passenger's ticket, on whose flight a passenger is transported from the connecting point.
- Original Receiving Carrier(s)--means a carrier or combination of carriers on whose flight(s) a passenger originally held or holds confirmed space from a connecting point to a destination, next stopover or connecting point.
- Outbound Flight--means the flight on which a passenger originally held confirmed space beyond the point where the schedule irregularity or failure to carry occurs.
- Schedule Irregularity--means any of the following irregularities: (a) Delay in scheduled departure or arrival of a carrier's flight resulting in a misconnection, or (b)
Flight cancellation, omission of a scheduled stop, or any other delay or interruption in the scheduled operation of a carrier's flight, or (c) Substitution of equipment of a different class of service, or (d) Schedule changes which require rerouting of a passenger at departure time of the original flight. Exception: Schedule irregularity does not include force majeure events as defined in Rule 80 (G).
- Carrier Options for Schedule Irregularity:
- For Local Passengers:
- Transport passenger on another of its flights (without stopover) on which space is available in the same or higher class of service than reflected on the passenger ticket at no additional charge, or;
- If acceptable to the passenger, provide transportation on another airline's direct flight, or combination of connecting carriers (without a stopover) in the same or higher class of service on the passenger's ticket at no additional charge, or;
- Refund the entire ticket in an amount determined in accordance with Rule 90 (Refunds) upon surrender of the unused portion of the ticket.
- For Transit Passengers Connecting From an Alaska Flight:
- Transport passenger on another of its flights (without stopover) on which space is available in the same or higher class of service than reflected on the passenger ticket at no additional charge, or;
- If acceptable to the passenger, provide transportation on another airline's direct flight (without stopover) in the same or higher class of service than reflected on the passenger ticket at no additional charge, or;
- Return passenger to city of origin and refund entire ticket in an amount determined by the routing and the fare specified on the ticket upon surrender of the unused flight coupons.
- For Transit Passengers Connection from Another Carrier's Flight:
- Transport passenger on another of its flights (without stopover) on which space is available in the same or higher class of service than reflected on the passenger ticket at no additional charge, or;
- If acceptable to the passenger, provide transportation on another airline's direct flight (without stopover) in the same or higher class of service than reflected on the passenger ticket at no additional charge, or;
- Refund the Alaska Airline's segments of the ticket in an amount determined in accordance with Rule 90 (Refunds) upon surrender of the unused portion of the ticket.
- Change in Schedule: When a ticketed, confirmed passenger will be delayed because of a change in AS's schedule as defined in rule 1AS, Alaska will arrange to:
- Transport the passenger over its own line to/his/her next stopover point or transfer point (without stopover), in the same or higher class of service, on an alternate AS flight at no additional charge, or
- Refund according to Rule 90 (Refunds) Exception 1: When an AS schedule results in the cancellation of all AS service between two cities, AS will reroute passengers holding confirmed reservations on AS between such cities over the lines of one or more other carriers at no additional cost to the passenger. Exception 2: Change in schedule does not include force majeure events as defined in Rule 80 (G).
- Passengers Rerouted by Other Airlines: When passengers are involuntarily rerouted over the lines of AS by other airlines, AS will have no obligation to accept another airline's ticket which does not reflect a confirmed reservation on AS, unless the issuing airline reissues the ticket for any changes in routing. In the event such carrier is not available to do so, AS reserves the right to reroute the passenger only over its own lines between the points named on the original ticket. Note: Notwithstanding the provisions of this paragraph, AS will not accept tickets issued on the ticket stock of a carrier who voluntarily or involuntarily has become the subject of bankruptcy proceedings or who is in substantial default of its interline obligations, except under the following condition: Tickets issued or revalidated on the defaulting carrier's stock prior to the date of filing of the bankruptcy petition or the date of default will be accepted over the segments where AS is shown as the carrier, on a space-available basis.
- AS may, in the event of a Force Majeure Event, without notice, cancel, terminate, divert, postpone, or delay any flight or the right of carriage or reservation of traffic accommodations and determine if any departure or landing should be made, without any liability except to refund in the original form of payment in accordance with involuntary refund rules any unused portion of the ticket. As used in this rule "force majeure event" means:
- Any conditions beyond AS's control (including, but without limitation, meteorological conditions, acts of god, riots, civil commotion, embargoes, wars, hostilities, disturbances, or unsettled international conditions), actual, threatened or reported or because of any delay, demand, circumstances or requirement due, directly or indirectly, to such condition; or
- Any strike, work stoppage, slowdown, lockout or any other labor-related dispute involving or affecting AS's service; or
- Any government regulation, demand, or requirement; or
- Any shortage of labor, fuel, or facilities of AS or others' or
- Any fact not reasonablyforeseenn anticipated or predicted by AS.
- The provision of services in addition to those specifically set forth in this rule to all or some passengers shall not be constructed as a waiver of AS's rights. Neither shall any delay on the part of as in exercising or enforcing its rights under this rule be constructed as a waiver of such rights.
Rule 86AS - Default Protection Plan - Special Conditions
Notwithstanding any other rule, upon notice of default pursuant to the Air Traffic Conference Default Protection Plan (DPP) Agreements (CAB 27010-All and 28674) approved by the CAB in Order 82-3-46, as will accept revenue passengers of a "default carrier" holding "traffic documents" as defined in the DPP subject to the following conditions:
- Acceptance for transportation will be on AS's route system only, between the points named in a given flight coupon of the default carrier.
- Transportation will be on a standby basis only and subject to the accommodation of all ticketed passengers whether or not they hold reserved space.
- Travel restrictions applicable to the traffic documents of the default carrier shall apply.
- Traffic documents of the default carrier will be honored no later than twelve months from the date validated.
- No traffic document, or portion thereof, of the default carrier will be refunded under any circumstance.