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International Contract of Carriage

Section I - General Rules

Rule 1AS - Definitions
Rule 5AS-6AS - Application of Tariff, Classes of Service
Rule 20AS-25AS - Handicapped Passengers, Refusal to Transport
Rule 30AS-45AS - Ground Transfers, Taxes, Adminstrative Formalities
Rule 50AS-55AS - Preplanned Oxygen Service, Liability of Carrier
Rule 60AS-64AS - Reservations, Capacity Limtations, AS Shared Designator
Rule 65AS-75AS - Tickets, Currency of Payment
Rule 80AS-86AS - Failure to Carry, Default Protection Plan
Rule 87AS-90AS - Denied Boarding Compensation, Refunds
Rule 95AS-107AS - Delayed Passengers, Acceptance of Live Animals
Rule 116AS - Acceptance of Baggage
Rule 125AS-140AS - Excess Valuation, Stopovers, Routings

Section II

Rule 200AS-999AS - Special and Promotional Fares and Charges

J.D. Power Awards
"Highest in Customer Satisfaction Among
Network Carriers in North America"
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