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Weather Advisory

Tsunami Warning Exception

Alaska Airlines and Horizon Air are providing the following options to reschedule or rebook flights without incurring the standard change fees. All rescheduled travel may be subject to higher fares.

If your flight has been canceled, you can request a refund.

Details on Exception Policy

Event Travel To/From Tickets Purchased On/Before Travel Dates Exception Policy
Tsunami Warning Honolulu, Kahului (Maui), Kona, Lihue (Kauai) March 11, 2011 March 11-13, 2011 Change Fees waived if new travel is completed on or before March 15, 2011. Tickets must be exchanged by March 15, 2011.

What to Do

If your flight plans are affected, you can change your flight online using the view/change a reservation link or you can call:

  • Alaska Airlines Reservations: 1-800-ALASKAAIR (1-800-252-7522)
  • Horizon Air Reservations: 1-800-547-9308
  • TTY/TDD Users: 1-800-682-2221

If your flight is booked through Alaska Airlines Vacations, please contact the Vacations Desk at 1-800-468-2248.

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