Customer Care

Telephone:

Alaska Airlines: 1-800-654-5669
8:00 a.m. - 6:00 p.m. (PT), Monday-Friday

Horizon Air: 206-431-3647
7:30 a.m. - 6:00 p.m. (PT), Monday-Friday

Fax Service:

206-392-7750

Email:

Alaska Airlines: E-mail Post Flight Comments
(Problems prior to flights, please e-mail Reservations)

Horizon Air: E-mail Customer Comments
(Problems prior to flights, please e-mail Reservations)

Address:

Alaska Airlines Customer Care
P.O. Box 24948 - SEAGT
Seattle, WA 98124-0948

Horizon Air Customer Relations
P.O. Box 68977
Seattle, WA 98168