Emergency Exit Row Seating

Advanced Seat Assignments

Emergency exit row seating may be reserved in advance, based on availability, by the following passengers, provided they meet FAA qualifications:

• MVP and MVP Gold Mileage Plan members
• Customers who purchase full fare (Full Flex) tickets
• Customers redeeming Full Flex Coach Mileage Plan Awards

For all other customers who meet the FAA qualifications, exit row seating may be available at the airport on the day of your departure. Check in via the web or kiosk as normal. Then consult exit row availability with any Customer Service Agent at your departure airport.

FAA Required Emergency Exit Row Qualifications

When you are seated in an exit row, you may be called upon to open the exit and assist fellow passengers in exiting the aircraft if a crew member is unavailable to do so.

Because of this, and for the benefit of all passengers, Federal Law requires that passengers seated in the exit row MAY NOT fall into any of the following categories

• You lack sufficient mobility, strength or dexterity in both arms and hands, and both legs to expeditiously reach the emergency exit, remove obstructions, manipulate the emergency exit and exit slide operating mechanisms, open and stow the exit door, exit expeditiously, stabilize the escape slide and assist others in getting off the escape slide.
• You do not understand these instructions, or lack sufficient visual capacity (require aids beyond contact lenses or glasses) or aural capacity (require aids beyond a hearing aid) to understand these and crew member instruction or to impart information orally to others.
• You have a responsibility such as to a small child or a nondiscernible condition that might prevent you from performing these functions or a condition that might cause you to suffer bodily harm while performing these functions.
• You do not wish to perform these instructions.
• You are less than 15 years of age.
• You require a seatbelt extension.

Other Emergency Exit Row Qualifications

In addition to the FAA requirements, customers traveling with a pet in the cabin may not be seated in an emergency exit row.