Customer Service Commitment

We Will Give You the Most Value for Your Miles

Alaska Airlines is committed to offering great value for our Mileage Plan™ members. As a member, you'll earn Mileage Plan™ Miles that are easy to accumulate with our wide range of Mileage Plan™ partners.

You have the choice of several award levels to satisfy your travel needs. Refundable Coach and First Class Awards offer the most availability and flexibility. Available on every flight down to the last seat on the plane, and no change or cancellation fees apply. For less miles, our regular Coach and First Awards offer travel for a lower mileage redemption, but seats are limited, there are fees to change or cancel the award.

The miles you earn can be used toward award travel on our airline partners to over 700 destinations worldwide. Information about our partner airlines is available in the Mileage Plan™ section here at alaskaair.com, or you can contact Customer Care at 1-800-654-5669 during normal business hours.

For more information, view our Mileage Plan™ Partners Guide - containing partner profiles and guidelines to assist you in making choices for mileage accumulation and redemption with our partners.

Mileage Plan Partners Guide