Alaska Airlines Awards and Recognition
J.D. Power and Associates
"Highest in Customer Satisfaction Among Traditional Network Carriers in North America, Six Years in a Row" In J.D. Power And Associates Study(SM)
Alaska Airlines received the highest numerical score among seven traditional network airline carriers (tied in 2008) in the proprietary J.D. Power and Associates 2008-2013 North America Airline Satisfaction Studies(SM)
. 2013 study was based on responses from about 11,800 passengers who flew on a major North American airline between April 2012 and March 2013. Visit jdpower.com
Travel + Leisure
2012 Travel + Leisure Global Vision Award
Alaska Airlines has been selected as a recipient of a 2012 Travel + Leisure Global Vision Award for Sustainability. Introduced in 2005, the Awards recognize the outstanding efforts of individuals and organizations that are working to preserve the world's natural and man-made treasures.
In the 1990’s, Alaska Airlines pioneered satellite navigation technology that maps the shortest possible flight path, reducing its carbon footprint by 30 percent since 2004. It’s also the first U.S. airline to commit multiple commercial flights to biofuel and, in 2011 alone, in-flight recycling diverted 500 tons of trash from landfills.
Federal Aviation Administration
FAA Diamond Award 2001 - 2012
Alaska Airlines has received the Federal Aviation Administration's Diamond Award for maintenance training excellence for 12 consecutive years. The Diamond Award, the FAA's most prestigious maintenance honor, recognizes Alaska's ongoing commitment to aircraft maintenance and training excellence. The FAA's William O'Brian Maintenance Technician Awards program began in 1991. It provides incentives for aircraft technicians to participate in initial and recurrent training, either on their own or in programs offered by their company. Alaska qualified for a Diamond Award when 100 percent of its aircraft technicians completed training last year.
Air Transport World
2011 Air Transport World Airline Technology Leadership Award
Alaska Airlines has received the 2011 Airline Technology Leadership Award by Air Transport World, the leading monthly magazine covering the global airline industry. This is the second time Alaska has won the award, recognizing the airline's extensive track record of innovation in flight safety and airport operations, ticket distribution, and marketing and customer technology.
"In choosing Alaska Airlines to receive the Airline Technology Leadership Award, ATW is recognizing an airline that has been on the cutting edge of technology deployment in a multitude of areas for many years," ATW Editorial Director Perry Flint said.
#1 On-time Major North American Airline
It's a Repeat: Alaska Airlines Wins 2011 Major North American Airline On-Time Performance Award
FlightStats.com, the undisputed leader in flight and airport information services, announced the winners of the FlightStats 2011 On-time Performance Awards, and for the second year in a row Alaska Airlines took the top honors among major North American Airlines.
The OPS Awards recognizes airlines and airports around the world that achieve sustained operational excellence. Airlines are recognized for delivering the highest percentage of flights to their arrivals gates within 15 minutes of the scheduled arrival time. Airports are recognized for delivering the highest percentage of departures from the gate less than 15 minutes after the published scheduled departure time.
"In 2011, seven of the fifteen winners had previously received the award," says Jeff Kennedy, the company's CEO. "It has become very clear from our discussions with on-time performance winners around the world that achieving sustained operational excellence requires a focused effort from all employees."
Continue for full coverage about the FlightStats 2011 On-time Performance Award Winners
Seattle Business Magazine
"Alaska Airlines named to the 2011 Washington Green 50 list"
Seattle Business Magazine recognized Alaska Airlines among the winners of the 2011 Green Washington Awards during a dinner and awards ceremony Sept. 21, 2011, at the Fremont Studios in Seattle. The event brought together 350 attendees from across the state to recognize Washington state companies that demonstrate leadership in sustainability and environmental practices.
Alaska Airlines earned a dual-recognition when it was named to the 2011 Washington Green 50 list, which recognizes the most sustainably operated companies and organizations in Washington, and by taking top honors among its peers by winning the service category. The awards are a testament to the airline's commitment to reducing its carbon footprint and stepping-up its leadership role in green business practices.
The magazine cited Alaska for its pioneering use of Required Navigation Performance, which allow aircraft to fly more precisely, and cut down on greenhouse gas emissions. It also lauded the airline's young and efficient fleet of 737s and the use of winglets, all of which allowed Alaska to rank #1 in fuel efficiency per available seat mile among U.S. domestic airlines in 2009, according to Department of Transportation data. Finally, it noted that Alaska has an industry-leading inflight recycling program that allowed the airline to capture 46 percent of recyclable material in 2010, with plans to improve that rate this year.
Full coverage of the 2011 Green Washington Awards appears in the October issue of Seattle Business and at seattlebusinessmag.com.
Executive Travel Award, Best Domestic Frequent Flyer Program 2011
Alaska Airlines has received Executive Travel's Leading Edge Award for Best Domestic Frequent-Flier Program. We are humbled and grateful to the readers of Executive Travel Magazine who voted Alaska Airlines' Mileage Plan as their top choice for Frequent-Flier Program.
"The demographics of Executive Travel readers make Alaska Airlines' win even more distinctive: affluent, senior-level leaders traveling nearly every week, including American Express Corporate Platinum Cardmembers and successful Small Business Owners, "said Janet M. Libert, Editor-in-Chief of Executive Travel Magazine.
FlightStats.com On-Time Performance Award
#1 On-time Major North American Airline, 2010 FlightStats.com
From FlightStats.com: Alaska Airlines achieved a 2010 on-time performance record of 87.36%. The average on-time performance was 79.18% for this category which includes airlines based in North America and operating at least 30,000 annual scheduled flights within North America.
FlightStats, a leading flight tracking and airport information service, annually announces On-time Performance Service awards to recognize airlines around the world that deliver the highest percentage of flights to their gates within 15 minutes of the scheduled arrival time.
Frequent Traveler Awards
Alaska Airlines Visa named Best Loyalty Credit Card 2009, 2010
The Alaska Airlines Visa Signature® was named "Best Loyalty Credit Card" in the Americas two years in a row at the Frequent Traveler Awards.
"We'd like to thank our loyal Mileage Plan members and Visa Signature cardholders, as well as our partners at Visa and Bank of America, who share in this honor."
The Alaska Airlines Visa Signature card comes with 25,000 miles upon approval, as well as an annual $99 companion certificate (plus applicable taxes and government fees), that can be used with any fare with no travel restrictions or blackout dates. Cardholders earn three miles for every $1 spent on Alaska Airlines and Horizon Air tickets or Vacations packages, and one mile for every $1 of other purchases on the card.
- Frequent Flier Program of the Year 2002-2004, 2007, 2008
- Best Elite Level Frequent Flier Program 2005-2008
- Best Frequent Flier Program Web Site 2001, 2002, 2004, 2006-2008
- Best Frequent Flier Program Member Communications 2001, 2003-2006, 2008
The Freddie Awards are considered the most prestigious consumer-generated honors in the travel industry. The InsideFlyer magazine awards are based on votes by frequent Flyers. The Alaska Airlines Mileage Plan was named Program of the Year at the 21st Annual Freddie Awards. This is the fifth year that Mileage Plan has been named Program of the Year. Alaska also received first-place honors for Best Elite-Level Program for the fourth consecutive year and Best Website for the sixth year.
Seattle Business Magazine
100 Best Companies to Work For 2009
Alaska Airlines was voted among the 100 best companies to work for in Washington State in the Seattle Business magazine's annual rankings. Alaska ranked seventh in the category for large businesses and was the only airline to be listed.
Most Pet-Friendly Airline 2010
Smarter Travel voted Alaska Airlines the Most Pet-Friendly Airline for Checked Baggage. In addition to no pet deaths in 2009, Alaska Airlines checked pet fee was ranked the lowest in the industry.
Condé Nast Business Traveler Awards
Best Domestic Carrier 2005
Alaska Airlines was rated the No. 1 airline in Condé Nast Traveler magazine's 2005 Business Travel Awards. Published in the October issue, the annual survey of the magazine's business travelers rated Alaska the top domestic airline for coach and first-class service. Alaska received the highest ratings for its cabin service and frequent flier privileges, and scored in the top two for value for cost; food and beverages; and seat comfort and legroom.
Readers Digest Magazine
Best Innovation: Web Check-in 2005
Alaska Airlines was named one of the "100 Best of America" in Reader's Digest Magazine's annual compilation of the 100 best people, places, ideas and innovations in America. Alaska Airlines won "Best Airline Innovation" for being the pioneer of online check-in.
Inflight Online Magazine
Service of the Year (Inflight Entertainment player) 2005
Alaska Airlines received the "Airline IFE Service of the Year" award at the March 2004 IPEC/LARA Inflight Online Awards Dinner based upon the implementation of the Inflight Entertainment player
, which was awarded "IFE Product of the Year."
TravelAge West Magazine Wave Award
Best Domestic Airline of the Year 2007, 2008
Alaska Airlines was voted "Best Domestic Airline" in 2008 by travel agents throughout the western U.S. Each year TravelAge's Western Agents' Voice of Excellence (WAVE) Awards recognizes the outstanding qualities and services of its travel-supplier partners.
Air Cargo Excellence Award
Alaska Airlines was awarded with an Air Cargo Award of Excellence in Air Cargo World's eighth annual Air Cargo Excellence (ACE) Survey in the "up to 299,999 tonnes" category in March 2012. Alaska Airlines was ranked in the top 10 airlines out of competing carriers from across the globe in the following criteria: customer service, performance, value and information technology. Alaska Air Cargo also received this award in 2011.
Quest for Quality Award
Logistics Management magazine awarded Alaska Air Cargo with a Quest for Quality Award in August 2011. Each year, Logistics Management readers rate air carriers on the basis of service and quality. This is the second year in a row Alaska Air Cargo has received this award.
Express Delivery & Logistics Association (XLA) Airline Excellence Awards
Alaska Air Cargo was awarded with "The Most Improved Airline" and "Excellence in Web & Technology" in March 2012 by the Express Delivery and Logistics Association (XLA). Each year, XLA industry members participate in a survey evaluating the performance of each XLA airline member in four different categories: communication, service, website, technology and overall value.