Site Info

Browser Information

Which Browsers Will Give Me the Best Experience?

We recommend keeping your browser updated to the latest version. Newer versions are more secure, load faster and display better-looking pages. Although we recommend using the newest version of your web browser, alaskaair.com supports the following browser versions.

Why isn't my browser listed?

We are told many other browsers do work with our site.

I am using a listed browser and I still can't purchase a ticket.

You may not be able to purchase a ticket for one of the following reasons:

  • You need to enable JavaScript.
  • You are accessing our site from behind a firewall that does not permit secure sessions.
  • Your secure browser does not have TLS (Transport Layer Security) enabled. In Internet Explorer this can be enabled by editing your security options under the browser Tools/Internet Options/Advanced tab.
  • Your browser is not configured to support secure transactions (TLS).

Website Support

If you are using a supported browser and still are unable to use our site, please email us or contact Customer Care.

Please include:

  • Browser name
  • Browser version
  • Type of computer
  • Whether you purchased a reservation (did you provide payment information?) or not