Hurricane Patricia

Update: October 24, 2:00 pm (PT) - Minors may now travel unaccompanied, and we are once again accepting pets for travel in the hold or shipped via Alaska Air Cargo. Visit our blog for more information about our flight schedule.

We are offering the following waiver if you prefer to change, postpone or cancel your plans:

Travel To/From

Puerto Vallarta, Ixtapa, Manzanillo

Tickets Purchased On/Before

October 22, 2015

Original Travel Dates

October 23 - 26, 2015

Exception Policy

We will waive the change fees and the difference in the price of the ticket if the new travel is booked to or from any Alaska Airlines city in Mexico in the same cabin and completed on or before November 6, 2015. You may also cancel your flight and request a refund if you choose not to travel at all. Tickets must be exchanged or refunded on or before October 26, 2015. Change or Cancel Your Flight

Additional Information

  • Minors traveling unaccompanied will be accepted into or through the affected cities during this period.
  • Pets traveling in the hold or shipped via Alaska - Air Cargo will be accepted on flights to/from the affected cities during this period.
  • Passenger traveling with their pets in the cabin will be accepted on flights to/from the above cities.
  • Hotel/Food/Ground Transportation amenities will not be provided by Alaska Airlines.

As always, we advise you to check your flight status before departure. If your flight has been affected, you may rebook your flight, apply for a refund or call Alaska Airlines Reservations at 1-800-252-7522 (if calling from within Mexico, call 001-800-252-7522).

Sign up for Trip Alerts or Flight Status Alerts and we'll notify you of any last minute delays, cancellations, or gate changes on your flights by email or text message.

Regional Advisories

Travel from Victoria. B.C. (YYJ): Due to airport construction, passengers are experiencing longer than normal wait times for baggage check-in. Please arrive at the airport at least 2 hours prior to your scheduled departure.

Travel from Canada: Passengers are experiencing longer than normal wait times at security checkpoints when departing from Canada. We recommend the following to help expedite the process through security lines and US Border Protection in Calgary (YYC), Edmonton (YEG), and Vancouver (YVR).

  • Arrive at the airport for check-in at least 2 hours prior to scheduled departure at Calgary (YYC), Edmonton (YEG), and Vancouver (YVR) airports.
  • Make sure you have your boarding pass and passport ready to present for verification at the security checkpoint and US Customs.
  • Know what items are prohibited to take through the checkpoint, you can check prohibited items at
  • Please visit our preferred provider, TravelDoc, to determine the documentation and visa requirements of your chosen destination.