Burbank, California Cargo Office

Contact Information

Alaska Airlines Ticket Counter - Terminal A
2627 N. Hollywood Way, Burbank 91505
Phone: (818) 841-1054

Burbank is an Inbound Only Station. Outbound shipments are not accepted. All shipments into Burbank must be pre-paid.

Office Hours

Sunday - Friday: 5:10 a.m. - 10:30 p.m.
Note: For inbound pick-ups Sunday - Friday between 7:45 p.m. - 10:30 p.m., please call the number above.

Saturday: 5:10 a.m. - 2:10 p.m.; 9:00 p.m. - 10:30 p.m.
Note: No inbound pick-ups on Saturday between 2:10 p.m. - 9:00 p.m.
For inbound pick-ups on Saturday after 9:00 p.m., please call the number above.

Reminders & Services

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

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