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Medford, Oregon Cargo Office

Contact Information

Ticket Counter
1000 Terminal Loop Way
Medford, OR 97504

Phone: (800) 225-2752

Office Hours

Sunday - Friday: 5:00 a.m. - 6:30 a.m. / 11:00 a.m. - 12:00 p.m. /  3:45 p.m. - 6:30 p.m.

Saturday: 5:00 a.m. - 6:30 a.m. / 11:00 a.m. - 12:00 p.m. /  3:45 p.m. - 6:20 p.m

Reminders & Services

  • We will accept animal and medical shipments at the ticket counter before and after cargo hours only during hours of station operation.
  • Mushroom shippers must tender shipment 1.5 hours before scheduled departure time to allow for processing and security.
  • During our PM operational inbound flights we will periodically staff the counter after each flight to take baggage claims and release cargo.
  • Freezer: No
  • Cooler: No
  • Dangerous Goods Accepted: No

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

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