Priority Air Freight

Priority Air Freight

Service at the Speed of Flight

Priority

At Alaska Air Cargo we have the routes, schedules and expertise to keep your shipments moving at top-notch speed – no matter what you’re shipping. Whether you’re shipping seafood, critical supplies or perishable items, you can rest easy. Our agents undergo specialized training in cold-chain logistics so they can stage, ship and handle all of your priority shipments to more than 80 destinations across North America.

Priority Air Freight is for time-sensitive shipments that need next-available flight service and are heavier or larger than GoldStreak. Priority service provides peace of mind that your shipments will be at a destination by a specific time – guaranteed*. Priority Air Freight shipments arrive at their destination within 12-48 hours depending on origin and destination.

Alaska Air Cargo offers a variety of priority services depending on the goods shipped. Seafood Express provides reserved priority service for seafood shipments. Priority Perishable Service is available for shipments of perishables including tropical fish and/or aquatic plants, fishing bait, and foodstuffs, including dairy products, meats, poultry, fruits and vegetables.

To book a Priority Air Freight shipment, submit an online booking request or contact the Cargo Service Center at 1-800-225-2752 Daily: 7:00 a.m. - 7:00 p.m. (PST) . Get Priority shipment price quotes using our simple price calculator or calculate your price using the rate chart for the commodity you’re shipping.

Priority goods must be accepted at the cargo facility at least 2 hours prior to scheduled aircraft departure (some exceptions may apply). Dangerous Goods and shipments traveling on the freighter must be accepted at least 4 hours prior to scheduled aircraft departure. Please tender large volume shipments as early as possible to avoid processing delays.


*Our Priority Service Guarantee:

Alaska / Horizon Air Cargo guarantees shipments will arrive at destinations within four hours of original flight scheduled arrival time. If not available for customer pick up within six hours of original flight scheduled arrival time, the service charge can be reduced to the standard General shipment rate. Dangerous Goods shipments do not apply.

Priority Air Freight shipments must be booked in advance for the guarantee to apply. All claims must be requested by customer. Guarantee refund requests may be made at the city of Origin or the Destination city within 7 days of service failure. Guarantee applicable to Alaska flights 001-999, 2000-2999, and 3440-3499. Guarantee is for transportation charges only with the following restrictions: Flight cancellation or delay due to air traffic control difficulties, weather or acts of God. Other restrictions may apply.