Winter Storm Thor
Winter weather may affect flights to and from Boston, New York/Newark, Philadelphia, or Baltimore. We will continue to closely monitor the weather and are offering the following waiver if you prefer to postpone or cancel your plans:
||Tickets Purchased On/Before
||Original Travel Dates
|Winter Storm Thor
||Boston (BOS), New York/Newark (EWR), Philadelphia (PHL), or Baltimore (BWI).
||March 3, 2015.
||March 3 - 4, 2015.
||We will waive the change fees and the difference in the price of your ticket, if your new travel is booked in the same cabin and completed on or before March 7, 2015. You may also request a refund if you have chosen not to travel at all. Refunds must be requested by March 7, 2015.|
- Passengers with tickets scheduled for travel on the affected dates may request a full refund with no fee.
- Hotel/Food/Ground Transportation amenities will not be provided by Alaska Airlines.
What to Do
As always, we advise you to check your flight status before departure. If your flight has been affected, you may rebook your flight, apply for a refund or call Alaska Airlines Reservations at 1-800-252-7522 (if calling from within Mexico, call 001-800-252-7522).
Sign up for Trip Alerts or Flight Status Alerts and we'll notify you of any last minute delays, cancellations, or gate changes on your flights by email or text message.
Travel from Canada: Passengers are experiencing longer than normal wait times at security checkpoints when departing from Canada. We recommend the following to help expedite the process through security lines and US Border Protection in Calgary (YYC), Edmonton (YEG), and Vancouver (YVR).
Arrive at the airport for check-in at least 2 hours prior to scheduled departure at Calgary (YYC), Edmonton (YEG), and Vancouver (YVR) airports.
- Make sure you have your boarding pass and passport ready to present
for verification at the security checkpoint and US Customs.
- Know what items are prohibited to take through the checkpoint, you can
check prohibited items at catsa.gc.ca/whatcanIbring.
- Please visit our preferred provider, TravelDoc, to determine the
documentation and visa requirements of your chosen destination.