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Credit Certificate Terms & Conditions
Credit Certificates may be sent to you via email if you cancel or exchange a nonrefundable Alaska Airlines ticket.
Credit Certificate(s) may be deposited in My Wallet. See My Wallet Terms and Conditions for more information.
A fee of $125 may apply to have your Credit Certificate issued. This fee cannot be satisfied from Credit Certificates.
You may redeem Credit Certificate(s) when purchasing a new ticket online at alaskaair.com on or before the expiration date. Actual travel may extend past the expiration date. Credit Certificates cannot be redeemed through a travel agency or any other source.
Your Credit Certificate will remain valid for 12 months from the issuance date of your original ticket, or 30 days from the date of exchange/cancellation, whichever is greater.
If you change or cancel a ticket that you purchased with multiple credits, you will be given a single Credit Certificate that will expire 12 months from the issuance date of your original ticket or 30 days from the date of exchange/cancellation, whichever is greater.
Credit Certificates cannot be redeemed for cash, check or gift certificate, or credited back to a charge card.
Credit Certificate value is stated and calculated in U.S. dollars.
Credit Certificates are not available when canceling or exchanging non-revenue or industry tickets.
Up to 4 Credit Certificates can be applied on the billing page toward one travel reservation.
Credit Certificates may be applied online toward the fare, plus applicable taxes and government-imposed fees, on any new ticket. Service charges, change fees, and checked baggage charges must be paid for with another form of payment.
Credit Certificates may be applied to flights operated by Alaska Airlines, Horizon Air, PenAir between Anchorage and Dutch Harbor, and SkyWest Flight Series 3450-3499.
If your Credit Certificate is insufficient to cover the full cost of your new ticket, you can pay the difference with a credit card or other form of payment. If the new ticket price is less than your Credit Certificate, a credit balance will remain on the certificate until it is decreased to zero.
Credit Certificates are not transferable and will be forfeited if bartered or sold.
Credit Certificates cannot be used to purchase Alaska Airlines Vacations packages, air cargo services, Fly & Buy Miles™, Board Room membership, on-board services, food or beverages, goods or services offered by Mileage Plan™ partners, gift certificates, trip protection, or hotel and car reservations.
Credit Certificates are forfeited if obtained or used in an illegal or fraudulent manner, or through unauthorized persons or channels.
The owner of a Credit Certificate understands that he/she will be required to provide an alternate form of payment before being allowed to travel if Credit Certificates are used for payment in violation of these Terms & Conditions or applicable law.
Mileage Plan Miles and elite-tier qualifying miles may be accrued on tickets purchased with a Credit Certificate, subject to the Mileage Plan Conditions of Membership.
Alaska Airlines reserves the right to change these Terms & Conditions from time to time in their sole discretion.
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