Policies

Comfort Seat

Customers who desire more room than one seat would provide may purchase an adjacent Coach Class seat or can use a non-refundable ticket (originally purchased for a companion that now cannot travel) in order to maintain an open seat. The second seat is called a Comfort Seat.

Note: For customers who cannot comfortably fit within one seat with the armrests in the down position, please view our Second Seat Policy.

Reserving Space

Comfort Seats cannot be booked online. Please call a Reservations Agent at 1-800-252-7522 (TTY: Dial 711 for Relay Services) for assistance. Our standard ticketing fee will be waived.

It is best to purchase the Comfort Seat at the same time the first seat is purchased so the same fare is received. If the Comfort Seat is purchased at a later date, the lowest fare available at the time of booking the Comfort Seat will be offered.

Charges

A Companion Fare Discount Code and/or miles may be used to purchase a Comfort Seat when ticketed at the same time.

When making changes to a Comfort Seat itinerary, the change fee is waived for the Comfort Seat, but any applicable add-collect will apply to both fares.

Any customer who chooses to purchase a Comfort Seat, even though they can fit comfortably within one seat with the armrests down, will be ineligible for a refund of the Comfort Seat, even if all segments of the itinerary depart with empty seats.

Comfort Seats and Connecting Flights

Because every carrier has its own policy for purchasing a Comfort Seat, our Reservations Agents are only able to assist you with purchasing a Comfort Seat on Alaska Airlines flights, including flights operated by Horizon Air and SkyWest Airlines on behalf of Alaska Airlines.

If your travels involve any other carrier, please contact them directly to inquire about their Comfort Seat policy.

Checked Baggage

Standard checked baggage charges and waivers apply for each purchased seat

Carryon Baggage

Each customer is limited to only one carry-on item (not to exceed 10" x 17" x 24") plus one personal item (such as a purse, briefcase or laptop) regardless of how many seats are purchased.

Mileage Credit

Customers purchasing a Comfort Seat can earn mileage credit for both the customer's seat and for the Comfort Seat. Mileage earned for the Comfort Seat does not count toward elite status.