Other Mileage Plan™ Information
Does Mileage Plan have a self-service automated line?
Yes, our automated phone number isHow do I make an award travel reservation?
- For Alaska Airlines, Horizon Air, and select Delta Air Lines, Northwest Airlines and American Airlines destinations you can book award travel with your My Account profile.
- For travel awards on British Airways, Cathay Pacific, Continental Airlines, LAN, or other Delta Air Lines, Northwest Airlines and American Airlines destinations, please call our Partner Desk at
1-800-307-6912, daily 5:00 a.m. to midnight (PT). - For travel on Qantas, please call 1-800-227-4500.
Do my Mileage Plan miles expire?
Mileage Plan miles are "immortal" and never expire (subject to member's account remaining active for 2 years). If no mileage is credited to an account during the first nine months after it's opened, or if an account is inactive for longer than 2 years, Alaska Airlines may close the account, delete any mileage balance and reassign the Mileage Plan number. Deleted mileage can be reinstated for a $75 fee for up to 1 year. Activity in an account includes redeeming a Mileage Plan award or accruing mileage in the Alaska Airlines Mileage Plan Program.How can I apply for an Alaska Airlines Visa?
- Complete the online application form or
- Call
Customer Care at1-800-654-5669 to request an application, or - Call Bank of America at 1-800-552-7302 to enroll.
How can I apply for an Alaska Airlines MasterCard for Canadian Citizens?
- Complete the online application form or
- Call
Customer Care at1-800-654-5669 to request an application, or - Call Bank of America at 1-800-552-7302 to enroll.
Can I change my Mileage Plan account address at alaskaair.com?
Yes, by using our Address Change form.Can I transfer miles from my WorldPerks® or any other Frequent Flyer program account to my Mileage Plan account?
No. Mileage transfers from one frequent flyer program account to another is not allowed. While we offer air travel awards on each other's airline, we maintain separate, individual mileage earning programs.Need to Find Your Mileage Plan Number?
If you have an Alaska Airlines Credit Card, you can find your Mileage Plan number on the lower left corner of your card right below your name.Please Note: This Mileage Plan number is the Mileage Plan number of the primary cardholder. If there are additional cards issued under the primary cardholders account number e.g. a spouse card, the Mileage Plan number on that card will also be the primary cardholder's Mileage Plan number.
To locate a Mileage Plan number other than the primary cardholders', call Customer Care at 1-800-654-5669
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If you have an Alaska Airlines Credit Card, you can find your Mileage Plan number on the lower left corner of your card right below your name.
Please Note: This Mileage Plan number is the Mileage Plan number of the primary cardholder. If there are additional cards issued under the primary cardholders account number e.g. a spouse card, the Mileage Plan number on that card will also be the primary cardholder's Mileage Plan number.
To locate a Mileage Plan number other than the primary cardholders', call Customer Care at 1-800-654-5669
.