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Customer Care

If you need a receipt for a ticket or fee paid to Alaska Airlines, please visit the Request a Ticket Receipt page for instructions.

Alaska Airlines Customer Care

8:00 a.m. - 5:45 p.m. (PT), Monday-Friday
8:00 a.m. - 4:45 p.m. (PT), Saturday

Hearing & Speech Impaired (TTY): Dial 711 for Relay Services

P.O. Box 24948 - SEAGT
Seattle, WA 98124-0948

For answers to pre-flight questions or issues, flight reservations and changes, award travel, seat assignments, or First Class upgrades, please contact Reservations.