Customer service commitment
We will listen to what you have to say
Your comments mean a lot to us and we use them regularly to help shape the future of Alaska Airlines. We are committed to responding to each and every customer letter as soon as possible and always within 60 days from the time we receive it. This gives us enough time to investigate your concern thoroughly before responding.
P.O. Box 68900
Seattle, WA 98168
Attn.: Customer Relations
or Contact Us via alaskaair.com