We're here to help 24/7
Our social care team is online 24 hours a day, everyday, to answer your questions, address concerns, and help make your travel better in any way we can. Tweet us at @alaskaair or send us a message on Facebook. Please be sure that you use the direct message function on Twitter or the private message feature on Facebook to ensure the privacy and security of your personal data.
If your questions need a more detailed response, we will direct you to contact customer care and they will be happy to help you.