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For assistance regarding travel on Hawaiian Airlines, please visit the Hawaiian Airlines Help Center
|
Department |
Contact |
Information |
|---|---|---|
|
Reservations / pre-flight questions |
Accessible services help:
Group reservations for ten or more
passengers: |
Service is available 24/7. Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Group travel hours: |
|
Guest care for post-flight questions / complaints |
|
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Post-flight hours: |
|
Atmos™ Rewards account |
|
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Account hours: |
|
Lounge |
|
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Alaska Lounge |
|
Country/Region |
Hours of Operation (Local Time) |
Phone Number |
|---|---|---|
|
China |
Mon – Fri, 9am – 5pm |
(86) 10 6595 0066 |
|
Hong Kong |
Mon – Fri, 9am – 1pm, 2:00 PM-5:30 PM |
(852) 2728 6329 |
|
Japan |
Mon – Fri, 9:15am – 5:30pm |
0570-018-011 (Only available within the country) |
|
Korea |
Mon – Fri, 9:15am – 5:30pm |
(82) 2 775 5552 |
|
Philippines |
Mon – Fri, 9am – 6pm |
(63) 2 8518 5933 |
|
Singapore |
Mon – Fri, 9am – 6pm |
(65) 6227 7911 |
|
Taiwan |
Mon – Fri, 9am – 12:30pm, 2:00 PM-5:30 PM |
(886) 2 2567 6998 |
|
Vietnam |
Mon – Fri, 8:30am – 12pm, 1:00 PM-5:30 PM |
Ho Chi Minh City: (84) 28 39 330 828 Hanoi: (84) 24 39 330 828 |
|
Country/Region |
Hours of Operation (Local Time) |
Phone Number |
|---|---|---|
|
Iceland |
24/7 |
+3545395343 |
|
Italy |
24/7 |
+390230617037 |
|
United Kingdom |
24/7 |
+44 7588 519381 |
|
Country/Region |
Hours of Operation (Local Time) |
Phone Number |
|---|---|---|
|
Mexico, Central America, and Caribbean |
24/7 |
001-206-485-4390 Please note, this is not a toll free number. Calls from a mobile phone require international dialing is activated through your service provider before making the call. |
|
Country/Region |
Hours of Operation (Local Time) |
Phone Number |
|---|---|---|
|
American Samoa |
Mon – Fri 8am – 4pm (SST) |
(684) 699-1875 |
|
Australia |
24 hours, 7 days a week |
Toll Free: 1800 955 912 |
|
New Zealand |
24 hours, 7 days a week |
0800 449 415 |
|
Tahiti |
Mon – Fri 8am – 12pm / 1:00 PM - 4:00 PM (TAHT) |
(689) 40-866-000 |
|
Hawaiian Airlines Vacations |
24 hours, 7 days a week or Purchase Online |
Australia: +61 286078904 New Zealand: +64 98875333 All other locations: 1-312-596-5795 (regular tolls apply) |
To contact Alaska Airlines outside of the countries listed above call
Calls from a mobile phone require international dialing is activated through your service provider before making the call.