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Cookies and Action Tags


Cookies are small data files that act as unique identifiers and allow our site to remember a particular user. Cookies do not harm your computer. Certain areas of our website, such as My Account enabled pages, require that cookies be enabled in order to retrieve requested information.

Temporary Cookies: Particular areas of our website employ the use of temporary cookies. For example, My Account uses temporary cookies to maintain a user's state - such as signed in or not signed in.

The concept is similar to visiting a theme park and receiving a hand stamp that allows entrance and exit throughout the day. Temporary cookies do not actually write anything to your hard drive.

Permanent Cookies: Certain areas of our website employ the use of permanent cookies. These allow the site to identify unique users and pre-fill forms with information the user previously saved.

Unlike a temporary cookie, that is similar to a day pass at a theme park, a permanent cookie is like a long-term pass. Permanent cookies write a small text file to your hard drive.

Permanent and temporary cookies can also work in conjunction with one another. This partnering is used to enable My Account to prepopulate fields with previously saved information, such as origin and destination cities.

Browser Cookie Settings

Listed below are examples of the steps taken to view your browser's cookies settings.

Internet Explorer: Click Tools > Click Internet Options > Click the Privacy tab

Firefox: Click Tools > Click Options > Click the Privacy icon

Chrome: Click Settings > Click Show Advanced Settings > Click Content Settings under Privacy Options

Safari: Click Edit > Click Preferences > Select Privacy

Action Tags

In addition to our use of cookies, we utilize a common internet technology called an "action tag." This technology is also referred to as "Web Beacons" or "pixel gifs." Action tags are tiny, invisible images that are placed in certain areas of our website. When a tag is triggered, the request is logged in an external vendor system and is linked to the anonymous cookie ID of that user.