For guests who are flying on Hawaiian Airlines please call call 1-800-367-5320 or contact us via live chat or text.

If your flight is affected by a schedule change, we will move you to the next available flight. If your new flight works for you, great! We'll see you onboard.

If your new flight schedule was changed by more than one hour, you have some options:

• Change your flight online to one that better suits your schedule - up to 1 day earlier or later.
• Cancel your trip online and receive a refund* to your original form of payment.

If your flight was canceled, we will move you to the next available flight. If your new flight works for you, great! We'll see you onboard.

Otherwise, you have some options:

• Change your flight online to one that better suits your schedule—up to 7 days earlier or later.
• Cancel your trip online and receive a refund* to your original form of payment.
• Contact us to cancel your trip and receive future travel credit.

And remember, if your plans change at any time, there are no fees to change or cancel Main and First Class fares. A fare difference may apply.

*Please note: To qualify for a refund to your original form of payment, you must have an active reservation on the impacted flight. If you voluntarily canceled your trip and received a future travel credit before the flight cancelation, you are not eligible for a refund.