- Flight changed or canceled?
See your options - Affected by the FAA ground stop?
See the flexible travel policy - Flying into the U.S. from another country? Complete a new CDC health check before you board.
See CDC requirements - Flying to Mexico? Vapes and e-cigarettes aren’t allowed, and pork products must be declared.
See Mexico entry rules See airport updates for Edmonton, Honolulu, Kahului (Maui), Portland, San Diego, San Francisco and Seattle
We'll rebook you on the next available flight. If it works for you, there's nothing else to do.
If your flight time changed by more than 2 hours, you can:
Change to another flight up to 1 day earlier or laterCancel your trip for a refund*
If your flight was canceled, you can:
Change to another flight up to 7 days earlier or laterCancel your trip for a refund*Contact us to cancel for a travel credit instead
If your travel plans change, it’s free to
*Refunds go to your original form of payment. You must still be booked on the affected flight. If you canceled for a travel credit before we canceled the flight, you can't get a refund.
We are offering a flexible travel policy if you would like to
Flights may be delayed or canceled. Please monitor your
Animals traveling in the baggage compartment will not be accepted on flights November 13–14, 2026. Pets traveling in the cabin with their owners will be accepted on all flights. For pets traveling via Alaska Air Cargo, please contact our Cargo Call Center at 1-800-225-2752.
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
- Your flight can only be rebooked onto Alaska, Hawaiian, Horizon, or SkyWest as Alaska flights.
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If you purchased a
nonrefundable First Class, Main, Saver, or award ticket,
you may:
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Change your trip without a fee. No difference in fare will apply for new travel through November 17, 2026, in the same cabin. -
Cancel your trip without a fee and choose to deposit the funds into yourWallet , or receive acredit certificate for future travel.
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- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
No difference in fare will apply for new travel on all flights through November 17, 2026, in the same cabin. Additional taxes may apply. Tickets must be exchanged prior to the departure of your original flight. This waiver is valid only for tickets issued on 027 ticket stock.
If your client may also choose to keep the ticket value for later use, you can change a ticket beyond the "reissue by" date of the event waiver. Original flights must be canceled on or before the “reissue by” date in the waiver. Place the original event waiver in the tour code box at the time of reissue to allow changes to a Saver fare. Any difference in fare and taxes will apply. The reissue must be completed within one year from the original purchase date. Original ticket value is good for 1 year from original outbound travel date.
- Tickets must be canceled prior to the departure of original flight.
- New travel must be completed by November 17, 2026, to qualify for add-collect waiver.
- For travelers who do not yet have new travel plans, please cancel all itinerary segments, including waitlists and hold the ticket value until they are ready to reissue. You may also refund the ticket to the original form of payment.
- The waiver code must be included in the tour code box at the time of reissue.
- Do not issue the ticket credit in the form of an MCO.
- Add collect for travel after November 17, 2026, all other fare rules and current taxes will apply.
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This waiver does not apply to
same day confirmed changes
Waiver code: KFAASTOP1126
New CDC health check for international flights to the U.S.
As of November 3, 2026, everyone on an international flight to the U.S., including connecting travelers must confirm before boarding that they haven't been in the Democratic Republic of the Congo (DRC) in the past 21 days.
Recently in Uganda or South Sudan?
- U.S. citizens and nationals can enter the U.S. only through Atlanta (ATL), New York (JFK) or Washington Dulles (IAD), for CDC health screening.
- Everyone else: if you were there in the past 21 days, please postpone your trip.
These rules may change.
Connecting through the U.S. to another country?
You still need to meet U.S. entry rules, plus the rules for every country on your trip.
Added when the average price of Singapore kerosene is above ¥6,000. Includes flights operated by partner airlines.
Don't bring vapes or e-cigarettes
Mexico bans bringing in vapes, e-cigarettes and similar products. They can be inspected and taken when you arrive.
Declare pork and other animal products
Mexico restricts pork from countries with African swine fever, now including some in Europe. Declare any food or animal products to customs when you arrive.
Check in and get your boarding pass on the
- Checking bags? Use our Bag Tag Stations to print tags, add bags or pay for them.
- Need a paper boarding pass? See an agent.
At busy times, some cities limit how many bags each person can check.