We are offering a flexible travel policy to/from San Diego (SAN) if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
-
If you purchased a
nonrefundable First Class, main, Saver, or award ticket,
you may:
- Change your trip without a fee. No difference in fare will apply for new travel through September 21, 2025, in the same cabin.
- Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
- This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
- This waiver does not apply to same day confirmed changes
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
Tickets must be exchanged or canceled prior to the departure of your original
flight.
Rebook your flight
or
cancel your trip
online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can
be identified by a 13-digit ticket number beginning with Alaska Airlines code
"027". Tickets issued by other airlines with a different carrier code (ticket
numbers not beginning with "027") are subject to the waiver policy of other
airline.
Ticket Reissuance Requirements
Any tickets for PNRs with an HA-operated leg beyond April 21, 2026, will need to be updated to the corresponding Alaska leg on 027 ticket stock. This update cannot be completed by reissuing the ticket; the 173 ticket must be refunded, and a new ticket with the updated segment purchased. Air Group has issued two waiver codes for PNRs impacted by the PSS migration. For the HA tickets being refunded, agencies are to enter RFNDASHA25 as their waiver code. For the AS tickets being issued for the ticket refunded on HA, the issuing agency should use SCNDASHA25. This waiver code should be used for all issued tickets, even if the new coupon is an equal or lesser fare, to match the refunded ticket. Tickets will be audited to ensure the same pax are traveling on the same itinerary as the refunded VCR. Any ticket refunded or issued without a matching OA ticket, will be issued an ADM. Fare differences apply to any subsequent itinerary or passenger updates.
If tickets are not updated to match the new AS leg on the guest’s itinerary, the traveler will not be able to check in. Any tickets not reissued by mid-Q1 2026 for travel after the PSS cutover will be reissued by Alaska on AS-owned tickets.
Guests transiting through the United States to/from another country must meet U.S. entry requirements for travel.
Please ensure you meet the requirements for entry/transit for all countries in your journey.
-
All travelers must provide
contact tracing details. - In compliance with the federal mandate, we must collect passenger information to provide to the CDC if needed for contact tracing.
- To save time please complete this information prior to arriving at the airport for your flight to the United States
Japan fuel surcharges
Airlines impose fuel surcharges on international tickets, including flights operated by partner airlines under the same flight code. For flights between Japan and North America or Hawaii, if the yen equivalent of Singapore kerosene exceeds 6,000 yen, the surcharge will be applied. If the average price falls below 6,000 yen, the surcharge will not be applied.
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Change your flight online to one that better suits your schedule - up to 1 day earlier or later. -
Cancel your trip online and receive a refund* to your original form of payment.
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Change your flight online to one that better suits your schedule—up to 3 days earlier or later. -
Cancel your trip online and receive a refund* to your original form of payment. - Contact us to cancel your trip and receive future travel credit.