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Hurricane Milton
  • Due to Hurricane Milton, we are offering a flexible travel policy to/from Orlando (MCO), Fort Myers (RSW), Tampa (TPA), Fort Lauderdale (FLL), and Miami (MIA) if you would like to change or cancel your flight.
Operational updates
  • My flight was changed or canceled
  • New airport check-in experience
  • Unaccompanied minors advisories
  • Pet travel advisories
  • Seasonal baggage limits
Regional advisories
  • Travel to or transit through the U.S.
  • Anchorage construction advisory
  • Edmonton construction advisory
  • Honolulu travel advisory
  • Kansas City travel advisory
  • Kona travel advisory
  • Maui travel advisory
  • New York - JFK construction advisory
  • Newark - travel advisory
  • San Diego construction advisory
  • San Francisco travel advisory
  • Seattle baggage and construction advisory

For all Alaska Airlines travel, please visit our airport guides before your trip. Ticket counter hours, recommended arrival times, airport services and baggage/check-in cut-off times vary by airport.

Traveling with one of our oneworld partners? Use the oneworld journey search tool to understand the restrictions in effect for your journey.

Airport check-in

Check in and access your boarding pass via the Alaska Airlines mobile app, on alaskaair.com, or print your boarding passes at home. If you're checking bags, you'll use our new bag tag stations to print bag tags, add a bag, or pay for your checked baggage. If you are unable to obtain your boarding pass before arriving at the airport, please see an agent for a paper version. Learn more about our streamlined lobby experience.


Seasonal baggage limits

During peak travel periods, we limit the number of bags that can be checked by each passenger to and from some locations. Review our Seasonal baggage limits page for which cities have a baggage restriction in effect.

My flight was changed or canceled

If your flight is affected by a schedule change, we will move you to the next available flight. If your new flight works for you, great! We'll see you onboard.

If your new flight schedule was changed by more than one hour, you have some options:

  • Change your flight online to one that better suits your schedule - up to 1 day earlier or later.
  • Cancel your trip online and receive a refund* to your original form of payment.

If your flight was canceled, we will move you to the next available flight. If your new flight works for you, great! We'll see you onboard.

Otherwise, you have some options:

  • Change your flight online to one that better suits your schedule—up to 3 days earlier or later.
  • Cancel your trip online and receive a refund* to your original form of payment.
  • Contact us to cancel your trip and receive future travel credit.

And remember, if your plans change at any time, there are no fees to change or cancel Main and First Class fares. A fare difference may apply.

*Please note: To qualify for a refund to your original form of payment, you must have an active reservation on the impacted flight. If you voluntarily canceled your trip and received a future travel credit before the flight cancelation, you are not eligible for a refund.

Unaccompanied minors advisories
  • Due to Hurricane Milton, children traveling alone will not be accepted on flights to and from Fort Lauderdale (FLL), Miami (MIA), and Orlando (MCO) between October 8, 2024—October 10, 2024.
Pet travel advisories

The following airports have restrictions for animals traveling in the baggage compartment. Pets traveling in the cabin with their owners will be accepted on all flights. For pets traveling via Alaska Air Cargo, please contact our Cargo Call Center at 1-800-225-2752.

  • Austin (AUS) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • Dallas (DAL) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • Dallas Fort Worth (DFW) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • El Paso (ELP) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • Fort Lauderdale (FLL) Animals will not be accepted on flights arriving or departing between October 8, 2024–October 10, 2024 due to Hurricane Milton.
  • Houston (IAH) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • Las Vegas (LAS) Animals will not be accepted on flights arriving or departing between 9:00 am–9:00 pm due to hot temperatures from October 4, 2024–October 17, 2024.
  • Miami (MIA) Animals will not be accepted on flights arriving or departing between October 8, 2024–October 10, 2024 due to Hurricane Milton.
  • Orlando (MCO) Animals will not be accepted on flights arriving or departing between October 8, 2024–October 10, 2024 due to Hurricane Milton.
  • Palm Springs (PSP) Animals will not be accepted on flights arriving or departing between 9:00 am–9:00 pm due to hot temperatures from October 10, 2024–October 30, 2024.
  • Phoenix (PHX) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • San Antonio (SAT) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
  • Seattle (SEA) Animals will not be accepted on departing flights from 12:00 am–11:00 am due to airport construction until March 2, 2025. Active military guests traveling with pets in the cargo compartment will be allowed at all times.
  • Tucson (TUS) Animals will not be accepted on flights arriving or departing between 10:00 am–9:00 pm due to hot temperatures from September 16, 2024–October 15, 2024.
Regional advisories
Hurricane Milton

Due to Hurricane Milton, we are offering a flexible travel policy to/from Orlando (MCO), Fort Myers (RSW), Tampa (TPA), Fort Lauderdale (FLL), and Miami (MIA) if you would like to change or cancel your flight.

Flights may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.

Travel To/From:
Orlando, FL (MCO)Fort Myers, FL (RSW)Tampa, FL (TPA)Fort Lauderdale, FL (FLL)Miami, FL (MIA)
Tickets Purchased On / Before:October 5, 2024
Original Travel Dates:October 7, 2024 - October 12, 2024
New Travel Dates:October 7, 2024 - October 19, 2024
Exception Policy
  • Tickets must be changed or canceled prior to the departure of your original flight.
  • If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
  • If you purchased a nonrefundable First Class, main, Saver, or award ticket, you may:
    • Change your trip without a fee. No difference in fare will apply for new travel to/from Orlando (MCO), Fort Myers (RSW), Tampa (TPA), Fort Lauderdale (FLL), and Miami (MIA) through October 19, 2024, in the same cabin.
    • Cancel your trip without a fee and choose to deposit the funds into your Account wallet, or receive a credit certificate for future travel.
  • This waiver is valid only for tickets issued by Alaska Airlines, which you can identify by a 13-digit ticket number that begins with Alaska Airlines code "027".
  • This waiver does not apply to same day confirmed changes
  • Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.

Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code "027". Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with "027") are subject to the waiver policy of other airline.

Travel to United States

Guests transiting through the United States to/from another country must meet U.S. entry requirements for travel.

Please ensure you meet the requirements for entry/transit for all countries in your journey.

  • All travelers must provide contact tracing details.
    • In compliance with the federal mandate, we must collect passenger information to provide to the CDC if needed for contact tracing.
    • To save time please complete this information prior to arriving at the airport for your flight to the United States