Zika virus waiver policy

Due to Zika virus concerns, we are offering the following waiver if you would like to change or cancel your travel plans.

Travel to/from

Fort Lauderdale (FLL)
Orlando (MCO)
Tampa (TPA)

Tickets purchased on/before

August 2, 2016

Original travel dates

August 2, 2016 - June 13, 2017

Exception policy

We will waive the change fees if the new travel is booked and completed on or before June 13, 2017. You may also cancel your flight and request a refund if you choose not to travel at all. Tickets must be exchanged or refunded on or before September 16, 2016. Please call Alaska Airlines Reservations at 1-800-252-7522.

Additional information

  • Minors traveling unaccompanied will be accepted into or through the affected cities during this period.
  • Pets traveling in the hold or shipped via Alaska - Air Cargo will be accepted on flights to/from the affected cities during this period.
  • Passenger traveling with their pets in the cabin will be accepted on flights to/from the above cities.
  • Hotel/Food/Ground Transportation amenities will not be provided by Alaska Airlines.

Lengthy TSA security wait times are expected through September.

Long security line wait times are expected at airports across the country that could have a serious impact on your travel. We strongly encourage you to arrive at the airport at least two hours before a trip within the US, and three hours before a trip that includes an international flight.

View ticket counter hours for your departure airport.

Also remember that busy travel times can mean heavy traffic, busy parking lots and airport shuttles, before you even make it into the airport. Check out our travel tips for expert advice on getting to and through the airport quickly and efficiently.

Regional Advisories

Travel from Anchorage (ANC): Due to construction and anticipated long lines at the ANC airport, checked baggage will need to be checked in at least 60 minutes before scheduled departure. Please plan to arrive at the airport at least 2 hours prior to your scheduled departure.

Travel from Victoria. B.C. (YYJ): Due to airport construction, passengers are experiencing longer than normal wait times for baggage check-in. Please arrive at the airport at least 2 hours prior to your scheduled departure.

Travel from Canada: Passengers are experiencing longer than normal wait times at security checkpoints when departing from Canada. We recommend the following to help expedite the process through security lines and US Border Protection in Calgary (YYC), Edmonton (YEG), and Vancouver (YVR).
  • Arrive at the airport for check-in at least 2 hours prior to scheduled departure at Calgary (YYC), Edmonton (YEG), and Vancouver (YVR) airports.
  • Make sure you have your boarding pass and passport ready to present for verification at the security checkpoint and US Customs.
  • Know what items are prohibited to take through the checkpoint, you can check prohibited items at catsa.gc.ca/whatcanIbring.
  • Please visit our preferred provider, TravelDoc, to determine the documentation and visa requirements of your chosen destination.