Zika Virus Waiver

Alaska Airlines has implemented a flexible travel policy for customers with current reservations to the following destinations reported by the Centers for Disease Control and Prevention to be affected by the Zika virus.

Liberia, Costa Rica (LIR), San Jose, Costa Rica (SJO), Cancun (CUN), Guadalajara (GDL), Ixtapa-Zihuatanejo (ZIH), Loreto (LTO), Los Cabos (SJD), Manzanillo (ZLO), Mazatlan (MZT), Puerto Vallarta (PVR)

If you are ticketed for travel to the above cities between January 28, 2016 and February 29, 2016, you may change your ticket to another Alaska Airlines destination for no change fee. Additional fare and taxes may apply. You may also request a refund if you choose not to travel at all.

Please call Alaska Airlines reservations at 1-800-252-7522 (if calling from within Mexico, call 001-800-252-7522) for assistance. Changes must be made, and new travel must be completed by Feb. 29, 2016.

The Zika virus is a mosquito-borne illness with symptoms that include a fever, rash, joint pain and red eyes. One in five people who get infected will develop symptoms. The illness is described as mild, with symptoms developing two to seven days after infection, and lasting anywhere from several days to a week.

The CDC recommends that women who are pregnant, or who believe they may become pregnant, should avoid travel to Zika virus-affected areas. Learn more at http://www.cdc.gov/zika/pregnancy/index.html.

Regional Advisories

Travel from Anchorage (ANC): Due to construction and anticipated long lines at the ANC airport, checked baggage will need to be checked in at least 60 minutes before scheduled departure. Please plan to arrive at the airport at least 2 hours prior to your scheduled departure.

Travel from Victoria. B.C. (YYJ): Due to airport construction, passengers are experiencing longer than normal wait times for baggage check-in. Please arrive at the airport at least 2 hours prior to your scheduled departure.

Travel from Canada: Passengers are experiencing longer than normal wait times at security checkpoints when departing from Canada. We recommend the following to help expedite the process through security lines and US Border Protection in Calgary (YYC), Edmonton (YEG), and Vancouver (YVR).

  • Arrive at the airport for check-in at least 2 hours prior to scheduled departure at Calgary (YYC), Edmonton (YEG), and Vancouver (YVR) airports.
  • Make sure you have your boarding pass and passport ready to present for verification at the security checkpoint and US Customs.
  • Know what items are prohibited to take through the checkpoint, you can check prohibited items at catsa.gc.ca/whatcanIbring.
  • Please visit our preferred provider, TravelDoc, to determine the documentation and visa requirements of your chosen destination.