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Change your flight online to one that better suits your schedule - up to 1 day earlier or later. -
Cancel your trip online and receive a refund* to your original form of payment.
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Change your flight online to one that better suits your schedule—up to 7 days earlier or later. -
Cancel your trip online and receive a refund* to your original form of payment. - Contact us to cancel your trip and receive future travel credit.
We are offering a system wide flexible travel policy if you would like to change or cancel your flight.
Flights may be delayed or canceled. Please monitor your
- Tickets must be changed or canceled prior to the departure of your original flight.
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
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If you purchased a non-refundable fare or award ticket,
including Saver, you may:
- Change your trip without a fee. No difference in fare will apply for new travel through February 15, 2026, in the same cabin. Additional taxes may apply.
- Cancel your trip without a fee. The funds will be returned as a credit certificate or deposited into your account. For award tickets, points will be deposited back into your account.
- This waiver is only valid for tickets issued by Alaska Airlines, with flights operated by Alaska (AS), Horizon (QX), or SkyWest (OO). Tickets issued by Alaska Airlines can be identified by a 13-digit ticket number that begins with code "027".
- Tickets issued by other airlines with a different carrier code (ticket numbers that don't begin with "027") are subject to the waiver policy of the other airline.
- This waiver does not apply to same day confirmed changes
Guests transiting through the United States to/from another country must meet U.S. entry requirements for travel.
Please ensure you meet the requirements for entry/transit for all countries in your journey.
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All travelers must provide
contact tracing details. - In compliance with the federal mandate, we must collect passenger information to provide to the CDC if needed for contact tracing.
- To save time please complete this information prior to arriving at the airport for your flight to the United States
Japan fuel surcharges
Airlines impose fuel surcharges on international tickets, including flights operated by partner airlines under the same flight code. For flights between Japan and North America or Hawaii, if the yen equivalent of Singapore kerosene exceeds 6,000 yen, the surcharge will be applied. If the average price falls below 6,000 yen, the surcharge will not be applied.
Hawaii pet restrictions
Due to strong headwinds at various times of year, Alaska Airlines limits the number of dogs and cats accepted as checked baggage on flights to or from Hawai'i. This restriction does not apply to dogs and cats accepted for travel in the cabin. Please check