Austin, Texas Cargo Office

Contact information

Alaska Airlines/Horizon Air Cargo Service Center
Operating Vendor:  Air General
9400 Freight Lane
Suite C
Austin, TX 78719

Phone: 1-800-225-2752

Office hours

Daily: 11:00am - 9:30pm daily

Reminders and services

  • Freezer: No
  • Cooler: Yes
  • Dangerous Goods Accepted: No
  • Live Animal Embargo June 15 - October 1 Annually

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

Did you know that Alaska Airlines flies to more than 100 destinations? Learn all about where we fly.

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