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Austin, Texas Cargo Office

Contact Information

9400 Freight Lane
Suite C
Austin, TX 78719

Phone: (800) 225-2752

Office Hours

Acceptance: 11:00 a.m. - 7:00 p.m.
Pick-up: 11:00 a.m. - 7:30 p.m.

Reminders & Services


  • Freezer: No
  • Cooler: Yes
  • Dangerous Goods Accepted: No


Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

Cargo Advisory

Effective immediately, outbound live animal shipments (AVI) will not be accepted.  This outbound embargo on AVI shipments will be in effect through October 1, 2015.  Inbound AVI shipments will still be accepted.


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