Kansas City, Missouri cargo office

Contact information

Air General
1044 Mexico City Ave.
Kansas City, MO 64153

Phone: 1-800-225-2752
Fax: 1-816-243-6070

Office hours

Monday - Friday: 5:00 am - 11:00 pm
Saturday - Sunday: 8:00 am - 3:30 pm
Memorial Day: 8:00 am - 6:00 pm

Reminders and services

  • Freezer: No
  • Cooler: Yes (small: 10' x 12')
  • Dangerous Goods Accepted: No
  • No animals inbound or outbound on weekends.
  • No GoldStreak service on weekends.
  • Dry and perishable freight okay inbound on weekends, but cannot be picked up until the follow morning.

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

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