Medford, Oregon cargo office

Contact information

Ticket Counter
1000 Terminal Loop Way
Medford, OR 97504

Phone: 1-800-225-2752

Office hours

Sunday - Friday:
5:00 am - 8:55 am; 11:00 am - 1:15 pm; 3:15 pm - 4:15 pm; 5:00 pm - 7:35 pm
5:00 am - 6:55 am; 7:40 am - 8:55am; 11:00 am - 1:15 pm; 3:15 pm - 4:15 pm

Reminders and services

  • Freezer: No
  • Cooler: No
  • Dangerous goods accepted: No
  • We will accept animal and medical shipments at the ticket counter before and after cargo hours only during hours of station operation.
  • Mushroom shippers must tender shipment 1.5 hours before scheduled departure time to allow for processing and security.
  • During our PM operational inbound flights we will periodically staff the counter after each flight to take baggage claims and release cargo.
  • All inbound cargo will be released after each flight.

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

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