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Medford, Oregon Cargo Office

Contact Information

Ticket Counter
1000 Terminal Loop Way
Medford, OR 97504

Phone: (800) 225-2752

Office Hours

Sunday and Monday: 4:00 am - 6:40 am; 10:15 am - 12:00 pm; 4:15 pm – 6:00 pm
Tuesday and Saturday: 4:00 am - 6:40 am; 10:15 am - 12:00 pm; 4:15 pm - 4:50 pm
Wednesday - Friday: 4:00 am - 6:40 am; 10:15 am - 12:00 pm; 4:15 pm – 6:00 pm

Reminders & Services

  • We will accept animal and medical shipments at the ticket counter before and after cargo hours only during hours of station operation.
  • Mushroom shippers must tender shipment 1.5 hours before scheduled departure time to allow for processing and security.
  • During our PM operational inbound flights we will periodically staff the counter after each flight to take baggage claims and release cargo.
  • Freezer: No
  • Cooler: No
  • Dangerous Goods Accepted: No

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

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