Redmond/Bend, Oregon Cargo Office

Contact Information

Roberts Field
2522 SE Airport Way
Redmond, OR 97756
Alaska Airlines / Horizon Air Cargo Service Center

Phone: 1-800-225-2752
Voice: (541) 504-7091 evenings and weekends

Airport Directions:
1 mile SE of Redmond, 17 miles north of Bend, 35 miles north of Sunriver.
Terminal Location - West side of airport terminal.

Office Hours

Sunday - Friday: 6:15 a.m. - 7:15 a.m.; 9:15 a.m. - 11:00 a.m.; 12:45 p.m. - 1:00 p.m.; 2:15 p.m. - 3:00 p.m.; 4:05 p.m. - 6:00 p.m.; 7:00 p.m. - 7:15 p.m.

Saturday: 6:15 a.m. - 7:15 a.m.; 9:15 a.m. - 11:00 a.m.; 12:45 p.m. - 1:00 p.m.

Office is closed if a plane is on the ground

Reminders & Services

  • Freezer: No
  • Cooler: No
  • Maximum weight 150 lbs.
  • GoldStreak® is handled at the cargo entrance, on the west side of the building near the back fence.
  • Please consult flight schedule for convenient drop off times. If an aircraft is on the ground, cargo customers may be asked to wait until station employees have finished working the aircraft.

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.

Making a trip to Bend, Oregon? We can hook you up with attraction, restaurant, and event information before you depart.

If Bend is not part of your itinerary, you can also view a list of all 90+ of our destinations, and plan ahead for the next time you fly with us.