Mobile

Check-In

Check in from your mobile device 1 to 24 hours before your flight on Alaska Airlines via the iPhone app, the Android app, or the mobile site.

At the Airport

If you received a mobile boarding pass, you'll need to display it on your mobile device at several checkpoints:

  • Checking Bags: display the mobile boarding pass to the Customer Service Agent at the baggage check location.
  • Security Checkpoint: display the mobile boarding pass along with proper identification to the TSA agent.
  • Gate: display your mobile boarding pass to the Customer Service Agent at the boarding door.

At each checkpoint, ensure the entire barcode is visible, and your mobile device's backlight is lit so it's easy for security and service personnel to scan. If the security checkpoint scanner cannot read your mobile boarding pass, you'll need to obtain a paper boarding pass from a kiosk or Customer Service Agent at an Alaska Airlines ticket counter.

Feedback?

Tell us about your Mobile experience at mobile@alaskaair.com. All feedback is reviewed; however, you may not receive an individual response.