Revised March 7, 2024
Alaska may, in the event of a Force Majeure Event, without notice cancel, terminate, divert, postpone, or delay any flight or the right of Carriage or reservation (whether or not confirmed) and determine if any departure or landing should be made, without any liability on the part of Alaska except to refund any unused portion of the Ticket in the original form of payment in accordance with involuntary refund rules.
The following provisions for denied boarding compensation apply to Alaska. For flights operated by Codeshare Partners, the Codeshare Partner's rules for denied boarding compensation apply. For a list of current Codeshare Partners and links to their contracts of carriage, see rule 16.
Domestic Transportation: Passengers traveling between points within the United States (including U.S. Territories and possessions), subject to the exceptions noted in section L.6 of this Rule, who are denied boarding involuntarily from an Oversold Flight are entitled to:
Length of Delay |
Compensation Due |
0 to 1 hour arrival delay |
No Compensation |
1 to 2 hour arrival delay |
200% of One-Way fare (no more than $775) |
Over 2 hours arrival delay |
400% of One-Way fare (no more than $1550) |
International Transportation: Passengers traveling from the United States to a foreign point, subject to the exceptions noted in section L.6 of this Rule, who are denied boarding involuntarily from an Oversold Flight originating at a U.S. airport are entitled to:
Length of Delay |
Compensation Due |
0 to 1 hour arrival delay |
No Compensation |
1 to 4 hour arrival delay |
200% of One-Way fare (no more than $775) |
Over 4 hours arrival delay |
400% of One-Way fare (no more than $1550) |
Transportation Originating in Canada: Passengers traveling from Canada to a foreign point, including to the United States, subject to the exceptions noted in section L.6 of this Rule, who are denied boarding involuntarily from an Oversold Flight originating at a Canadian airport are entitled to:
Transportation Originating from Points Outside the U.S.A. or Canada: Where there is an Oversold Flight that originates outside the U.S.A. or Canada, no compensation will be provided except where required by local or international laws regulating Oversold Flights.