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My account

My wallet account terms and conditions

  • My wallet credits may be redeemed at alaskaair.com for air travel on flights operated by Alaska Airlines flights 1-999, 2000-2999, and 3300-3499.
  • My wallet credits may be redeemed for new ticket purchases only and cannot be applied toward service fees, or as additional fare for exchanged or partially used tickets.
  • My wallet credits may be applied to transportation sales tax, security fees, and Passenger Facility Charges.
  • My wallet credits are a valid form of payment for any fare type.
  • My wallet balances are nonrefundable and non-transferable and cannot be sold, bartered, redeemed or exchanged except as permitted in these terms & conditions.
  • If your My wallet account balance is insufficient to cover the full value of the ticket you wish to purchase, you may pay the difference with a credit card. A balance will remain in your My wallet if available credits exceed the ticket price.
  • My wallet balances cannot be redeemed through a travel agency or any online travel source other than alaskaair.com.
  • The applicable fare terms and conditions will govern reservation changes.
  • Alaska Airlines gift cards and gift certificates deposited into My wallet are no longer transferable and cannot be used outside of My wallet.
  • Once deposited into My wallet, gift cards and gift certificates become subject to these terms & conditions.
  • Tickets purchased with My wallet credits are subject to the contract of carriage and to the applicable fare rules.
  • My wallet balances cannot be applied to add/collect fees or used to purchase Alaska Airlines vacations packages, air cargo services, services offered by Mileage Plan hotel, cruise or car rental partners, or additional gift certificates.
  • My wallet credits cannot be used to purchase Fly and Buy™ miles or trip protection.
  • My wallet balances are denominated in US dollars - USD.
  • Alaska Airlines reserves the right to freeze or void any My wallet credits obtained through illegal or fraudulent channels, or in a manner that violates the Mileage Plan™ conditions of membership.
  • Alaska Airlines reserves the right to cancel tickets and/or demand an alternate form of payment, for tickets purchased with My wallet credits derived from illegal or fraudulent channels.
  • The Alaska Airlines online privacy notice applies to all My wallet transactions conducted on-line.
  • These terms and conditions are applicable to the extent permitted by law.
  • Alaska Airlines reserve the right to change these terms and conditions from time to time at their discretion.