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Accessible travel services

For the best travel experience when requesting these services: 

  • Make reservations as early as possible and request services while booking online, or call our dedicated accessible services line at 1-800-503-0101 (dial 711 for relay services).
  • Arrive at the airport at least 2 hours prior to departure.
  • Let us know about any special requirements - at check-in, in the boarding area, and on the aircraft.

Download our free mobile app called Fly for All, designed for those with cognitive and developmental disabilities, first-time flyers, and unaccompanied minors. Download Fly for All on the App Store "This indicates a link to an external site that may not meet accessibility guidelines." and Google Play "This indicates a link to an external site that may not meet accessibility guidelines.".

View the U.S. Department of Transportation (USDOT) Airline Passengers with Disabilities Bill of Rights. "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites."

Airport accessibility Developmental and intellectual disabilities Hearing Mobility Oxygen and respiratory devices Seating Service animals Vision Other accessible services Website accessibility statement TSA Cares program Canadian Accessibility Plan Questions and concerns

Seating for passengers with disabilities

We offer specific seating accommodations for passengers listed below:

  • A passenger who uses an aisle chair to board the aircraft
  • A passenger who cannot readily transfer over a fixed aisle armrest
  • A passenger traveling with a safety assistant who will be assisting that individual during the flight
  • A passenger traveling with a service animal
  • A passenger with a fused or immobilized leg
  • A passenger using a Portable Oxygen Concentrator (POC)

Please call our dedicated accessible services line at 1-800-503-0101 for special seating accommodations.

The following seats have fixed armrests

  • Boeing 737-700: Rows 1-3 A,C,D,F Row 6 A,B,C,D,E,F Row 16 B,C,D,E
  • Boeing 737-800: Rows 1-3 A,F Row 6 A,B,C,D,E,F
  • Boeing 737-900, Boeing 737 900 ER, Boeing 737Max 9: Rows 1-4 A,F Row 6 A,B,C,D,E,F
  • Embraer ERJ 175: Rows 1-4 A Row 6 A,B,C,D

Purchasing a seat when you need extra room

Our seats average 17 inches wide in coach and 21 inches wide in First Class. For the safety and comfort of all passengers those who are unable to fit comfortably in their seat with both armrests down will be required to purchase two seats. Please review our second seat policy for more information.