For the best travel experience when requesting these services:
Download our free mobile app called Fly for All, designed for those with cognitive and developmental disabilities, first-time flyers, and unaccompanied minors. Download Fly for All on the App Store "This indicates a link to an external site that may not meet accessibility guidelines." and Google Play "This indicates a link to an external site that may not meet accessibility guidelines.".
We offer assistance for our passengers who are deaf or hard of hearing.
Our call center agents can assist with making reservations, adding service requests to a reservation, and answering questions concerning your trip. Call our accessible services line at 1-800-503-0101 (dial 711 for relay services) for assistance.
It is often difficult for us to identify passengers in the airport or on the aircraft who may have difficulty hearing instructions. To help us make your flight as safe and enjoyable as possible, please self-identify at both the gate and once onboard. This will allow us to provide you with the best customer service, both on the ground and in the air. Once informed, we will gladly work with you to establish the best form of communication.