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We know that instead of waiting at baggage claim you'd rather be out enjoying your destination, or settling in back at home. That's why we are committed to getting you on your way faster, and we've been making that commitment for years.
Since 2010 we have put a guarantee behind our baggage delivery. If your bags are not at baggage claim within 20 minutes of your plane’s arrival at the gate, we’ll offer you a $25 Discount Code for use on a future Alaska Airlines flight, or 2,500 Alaska Airlines Mileage Plan™ Bonus Miles.
In the rare instance that we don't meet our 20 minute guarantee, just get ahold of us within 2 hours of your flight's arrival for your discount code or Miles. You can simply speak with one of our Customer Service Agents at the airport.
Visit our Checked Baggage Policy.
Tag your checked bags at home with Self-Tag Express.
Redeem your Baggage Service Guarantee Voucher.