Advisories
View More View Less Overview My flight was changed or canceled Children Traveling Alone Flexible Travel Policies Country Advisories Airport Advisories Airport check-in Seasonal baggage limits
Plan ahead: Before you fly with us, check for any flexible travel policies and visit our airport guides to stay informed and prepared for your journey.

Traveling with one of our partner airlines? Use the U.S. Department of State's site travel.state.gov to understand any restrictions that may affect your journey.

July 31 – Sep 30: French and English Bulldogs can't travel in the cargo hold. Pets in Cabin travel is unaffected. View details.
My flight was changed or canceled
If your flight is affected by a schedule change, we will move you to the next available flight. If your new flight works for you, great! We'll see you onboard.

If your new flight schedule was changed by more than two hours, you have some options:
  • Change your flight online to one that better suits your schedule - up to 1 day earlier or later.
  • Cancel your trip online and receive a refund* to your original form of payment.

If your flight was canceled, we will move you to the next available flight. If your new flight works for you, great! We'll see you onboard.

Otherwise, you have some options:
  • Change your flight online to one that better suits your schedule—up to 7 days earlier or later.
  • Cancel your trip online and receive a refund* to your original form of payment.
  • Contact us to cancel your trip and receive future travel credit.

And remember, if your plans change at any time, there are no fees to change or cancel Main and First Class fares. A fare difference may apply.

*Please note: To qualify for a refund to your original form of payment, you must have an active reservation on the impacted flight. If you voluntarily canceled your trip and received a future travel credit before the flight cancellation, you are not eligible for a refund.
Flexible travel policies
State and country advisories
United States
Important travel advisory regarding CDC Ebola screening requirements

Beginning November 3, 2026, the CDC has issued an order requiring all passengers traveling on international flights inbound to the U.S. to complete an attestation before boarding the aircraft, confirming they have not been present in the Democratic Republic of the Congo (DRC) within 21 days previous to their flight to the United States. The requirement applies to all passengers on all international flights entering the U.S., including those connecting through a U.S. Airport.

U.S. citizens and U.S. nationals who have been present in Uganda or South Sudan (and not present in the DRC within 21 days of arrival in the U.S.) can only enter the U.S. through Atlanta (ATL), New York Kennedy (JFK) or Washington Dulles (IAD) for enhanced health screening by the CDC. Non-U.S. nationals that have been to Uganda or South Sudan in the last 21 days before their scheduled flight should postpone travel at this time.

This is a developing situation, and we encourage you to review the latest guidance on the CDC website for the most up-to-date information: https://www.cdc.gov/ebola/situation-summary/title-42-order.html

Guests transiting through the United States to/from another country must meet U.S. entry requirements for travel.

Please ensure you meet the requirements for entry/transit for all countries in your journey.

  • All travelers must provide contact tracing details*.
    • In compliance with the federal mandate, we must collect passenger information to provide to the CDC if needed for contact tracing.
    • To save time please complete this information prior to arriving at the airport for your flight to the United States

*Contact Tracing is currently suspended until further notice.
Japan

Japan fuel surcharges

Airlines impose fuel surcharges on international tickets, including flights operated by partner airlines under the same flight code. For flights between Japan and North America or Hawaii, if the yen equivalent of Singapore kerosene exceeds 6,000 yen, the surcharge will be applied. If the average price falls below 6,000 yen, the surcharge will not be applied.

Details of Japan fuel surcharges.
Mexico

Restrictions on electronic cigarettes, vapes or related products

Mexican authorities prohibit the importation and commercial circulation of electronic cigarettes, vaping devices, and similar products. Such items may be subject to inspection, seizure, or other enforcement measures by Mexican authorities upon arrival.

List of goods prohibited or regulated.

Restrictions on pork and pork-derived products

Mexico has expanded its list of countries affected by African Swine Fever (ASF). The list includes some countries in Europe. Travelers should declare any food or products from animal-origin to Customs authorities upon arrival.

More info on restricted animal products.
Airport advisories
Airport check-in
Check in and access your boarding pass via the Alaska Airlines mobile app, on alaskaair.com, or print your boarding passes at home. If you're checking bags, you'll use our new bag tag stations to print bag tags, add a bag, or pay for your checked baggage. If you are unable to obtain your boarding pass before arriving at the airport, please see an agent for a paper version. Learn more about our streamlined lobby experience.
Seasonal baggage limits
During peak travel periods, we limit the number of bags that can be checked by each passenger to and from some locations. Review our Seasonal baggage limits page for which cities have a baggage restriction in effect.