Your flight from San Francisco (SFO) will leave from another airport.
There's been a change of plans.
Weather, construction and air traffic control restrictions can cause long delays at San Francisco International Airport (SFO). Rather than delay or cancel your flight, we've chosen to fly out of an alternate Bay Area airport to save you time.
Thank you for your travel flexibility and patience.
What's next?
So, your San Francisco flight was switched, and will now depart from San Jose (SJC) or Oakland (OAK) – what happens now?
- We'll have customer service agents available at all airports to help you and answer any questions you may have.
- Keeping track of your flight is simple. Enter your new flight number, or the departure and arrival city into our flight status tool for the latest updates throughout your trip.
Here are guides to what will happen at each of the Bay Area airports to simplify dealing with this change in plans.
My flight is now leaving from the Oakland airport.
With this flight change, we'll provide a complimentary ground transportation voucher for travel from San Francisco (SFO) to the Oakland airport.
Here's how we'll get you to the Oakland airport from San Francisco (SFO).
- Head to the SFO ticket counter at least 2 hours before your new flight's departure, so that a customer service agent can make sure you are rebooked on the new flight and are issued a new boarding pass.
- Once you've finished at the ticket counter, an agent will provide you with a complimentary ground transportation voucher.
- When you arrive at the Oakland airport, tag your bags at the bag tagging stations and proceed to bag drop to check your bags. If you're not checking bags, head straight to the gate.
If you like, you can travel directly to Oakland Airport using public transit "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.", taxis "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.", or rideshare services "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.". Note: Alaska Airlines does not cover the cost of alternate transportation.
My flight is now leaving from the San Jose airport.
With this flight change, we'll provide a complimentary ground transportation voucher for travel from San Francisco (SFO) to the San Jose airport.
Here's how we'll get you to the San Jose airport from San Francisco (SFO).
- Head to the SFO ticket counter at least 2 hours before your new flight's departure, so that a customer service agent can make sure you are rebooked on the new flight and are issued a new boarding pass.
- Once you've finished at the ticket counter, an agent will provide you with a complimentary ground transportation voucher.
- When you arrive at the San Jose airport, tag your bags at the bag tagging stations and proceed to bag drop to check your bags. If you're not checking bags, head straight to the gate.
If you like, you can travel directly to the San Jose Airport using public transit "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.", taxis "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.", or rideshare services "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites.". Note: Alaska Airlines does not cover the cost of alternate transportation.