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For assistance regarding travel on Hawaiian Airlines, please visit the Hawaiian Airlines Help Center
Reservations / pre-flight questions department:
1-800-252-7522, or (1-800-ALASKAAIR)
Service hours:
Available 24/7
Accessible services help:
1-800-503-0101
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Group reservations for ten or more passengers:
1-800-445-4435
Group travel hours:
6am - 6pm PT, Monday-Friday
7:30am - 6pm PT, Saturday
Customer Care post-flight questions / complaints:
1-800-654-5669
Post-flight hours:
7am - 7pm PT, Monday-Friday
8am - 5pm PT, Saturday
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Atmos™ Rewards account:
1-833-902-8667
Account hours:
7am - 7pm PT, Monday-Friday
8am - 5pm PT, Saturday
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Lounge:
1-800-654-5669
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Alaska Lounge: P.O. Box 68900-SEASM Seattle, WA 98168-0900
China:
(86) 10 6595 0066
Hours of Operation (Local Time):
Mon – Fri, 9am – 5pm
Hong Kong:
(852) 2728 6329
Hours of Operation (Local Time):
Mon – Fri, 9am – 1pm, 2:00 PM-5:30 PM
Japan:
0570-018-011
(Only available within the country)
Hours of Operation (Local Time):
Mon – Fri, 9:15am – 5:30pm
Korea:
(82) 2 775 5552
Hours of Operation (Local Time):
Mon – Fri, 9:15am – 5:30pm
Philippines:
(63) 2 8518 5933
Hours of Operation (Local Time):
Mon – Fri, 9am – 6pm
Singapore:
(65) 6227 7911
Hours of Operation (Local Time):
Mon – Fri, 9am – 6pm
Taiwan:
(886) 2 2567 6998
Hours of Operation (Local Time):
Mon – Fri, 9am – 12:30pm, 2:00 PM-5:30 PM
Vietnam - Ho Chi Minh City:
(84) 28 39 330 828
Hours of Operation (Local Time):
Mon – Fri, 8:30am – 12pm, 1:00 PM-5:30 PM
Vietnam - Hanoi:
(84) 24 39 330 828
Hours of Operation (Local Time):
Mon – Fri, 8:30am – 12pm, 1:00 PM-5:30 PM
Mexico, Central America, and Caribbean:
001-206-485-4390
Please note, this is not a toll free number. Calls from a mobile phone require international dialing is activated through your service provider before making the call.
Hours of Operation (Local Time):
Available 24/7
Iceland:
+3545395343
Hours of Operation (Local Time):
Available 24/7
Italy:
+390230617037
Hours of Operation (Local Time):
Available 24/7
United Kingdom:
+44 7588 519381
Hours of Operation (Local Time):
Available 24/7
American Samoa:
(684) 699-1875
Hours of Operation (Local Time):
Mon – Fri 8am – 4pm (SST)
Australia: (Toll Free)
1800 955 912
Hours of Operation (Local Time):
Available 24/7
New Zealand:
0800 449 415
Hours of Operation (Local Time):
Available 24/7
Tahiti:
(689) 40-866-000
Hours of Operation (Local Time):
Mon – Fri 8am – 12pm / 1:00 PM - 4:00 PM (TAHT)
Hawaiian Airlines Vacations
Hours of Operation (Local Time):
Available 24/7 or Purchase Online
Australia:
+61 286078904
New Zealand:
+64 98875333
All other locations:
1-312-596-5795 (regular tolls apply)
To contact Alaska Airlines outside of the countries listed above call 001-206-485-4390. Please note, this is not a toll free number.
Calls from a mobile phone require international dialing is activated through your service provider before making the call.