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Feedback Tell us how we did

We are always striving to be better. Share feedback on what we did well, what we could have done better, or any ideas that will make Alaska Airlines the best place to fly.

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Alaska Listens

Answer a few questions about a recent flight you’ve taken with Alaska Airlines.
Go to Alaska Listens
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General feedback

Share a compliment or complaint regarding your recent travel experience and we’ll get back to you.
General feedback form
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Accessibility needs feedback

Tell us about a recent experience or complaint you've had regarding accessibility needs with Alaska and we'll get back to you.
Accessibility feedback form
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Mileage Plan feedback

Share your feedback regarding Alaska Airlines Mileage Plan.
Mileage Plan form
Helpful links
Pre-flight general inquiries

If you have any questions or concerns before you fly with us please refer to our help center.

Mileage Plan Credit Request

To request Mileage Plan credit for previously flown travel, fill out our Mileage Credit Request Form.

Mileage plan account

For more information about your upcoming trip sign in to your Mileage Plan account trips section.