To view trip details, change seats, change dates or times for select reservation types, or cancel a current reservation, use your confirmation code. To apply the value of an unused ticket towards a new reservation, use your e-ticket number.
To view trip details, change seats, change dates or times for select reservation types, or cancel a current reservation, use your confirmation code. To apply the value of an unused ticket towards a new reservation, use your e-ticket number.
At Alaska Airlines, we care about empowering you to have the best
travel experience possible. Got a question or need a hand? Explore our
most popular help topics below, or quickly browse our help pages by
category to find the information you need.
Plan your travel experience
Prepare for your travel
Baggage information
Booking pet travel
Book tickets with miles
Saver fare questions
Service animals
Manage your travel
Accessible services
Change and cancellation fees
Flight changes or cancellations
Seating requests or changes
Day of travel
Airport baggage service offices
Delayed, lost or damaged baggage
Items left on board
Explore helpful topics
Account
Address, email, phone and payment
Adding miles for a past flight
Companion fare
Mileage Plan number, miles and status
Personal information
Password reset
Receipts
Travel credits
Alaska Credit Card
Credit card billing contact form
Credit card FAQ
Animals
Service animals
Pet travel FAQ
Transporting animals (PetConnect™)
Baggage
Baggage recovery and reimbursement steps
Cargo
Book or track a shipment
Rate charts and surcharges
Cargo FAQ
Communication
Report a site security issue
Give feedback
Stays, cars, and packages
Stays reservations
Car reservations
Packages reservations
Lounge
Lounge locations and hours
Lounge day passes
Policies and rules
Subscriptions
Alaska Access
Flight Pass
Can't find what you're looking for?
Contact us
Find more ways to reach out if you need further assistance.
Share your thoughts
Your feedback helps us create an even better experience for our
guests. Let us know how we're doing.